We compared Avanan and Barracuda Email Security Gateway across several parameters based on our users' reviews. After reading the collected data, you can find our conclusion below:
Features: Avanan is highly praised for its customizability as well as its consistent advancements in artificial intelligence and machine learning. Barracuda Email Security Gateway’s stand-out features include sandboxing, diverse customization options, and a cloud environment.
Room for Improvement: Avanan can enhance its alert clearance speed, decrease false positives, and improve scanning and backup options. Barracuda Email Security Gateway users say the solution should add DomainKeys functionality, enhance anti-phishing measures, and introduce the ability to add multiple domains.
Service and Support: Avanan's customer service is consistently commended for its exceptional quality, efficiency, and expertise. Customers have praised the customer service of Barracuda Email Security Gateway for its professionalism, responsiveness, and availability, rating it as good and reliable.
Ease of Deployment: Users like Avanan's trouble-free setup and easy updates. The setup process for Barracuda Email Security Gateway is described as simple and intuitive, requiring a few hours or a day to complete.
Pricing: Avanan offers affordable, transparent SaaS-based pricing. Users find it cost-effective, particularly for small and medium-sized enterprises. Users say Barracuda Email Security Gateway is competitively priced.
ROI: Avanan has consistently provided positive results by enhancing email network security and contributing to revenue growth. Barracuda Email Security Gateway benefits users by minimizing business disruptions and reducing costs.
Comparison Results: Avanan is praised for its ease of implementation, adaptability, and cost-effectiveness. Users say Avanan could improve by reducing false positives and providing better documentation. Barracuda offers a wide range of capabilities, customizable options, and excellent customer support. Suggestions for improvement are more prevalent for Barracuda, including better pricing, automation, and user interface. Opinions on pricing vary for both products, with some users considering Barracuda to be more affordable.
"The product's scalability is good."
"The benefit that stands out to me is the ability for multiple individuals to collaborate simultaneously within the same document. Additionally, there is the option to save the document directly in the integrated OneDrive or SharePoint."
"It also gives the vulnerability status according to the versions you have selected. Let's say you have Google Chrome. It mentions the versions it has, and it updates. Within two hours of an update, it is reflected in the dashboard. That's really nice to have."
"Microsoft Defender has a feature to protect each and every attachment. Even if it's an encrypted attachment, it will check for any potential threats."
"It gives us visibility into threats and, for endpoints, it helps us to prioritize threats. We used to have a lack of visibility, but now our time to detect and respond has decreased."
"The basic features are okay and I'm satisfied with the Defender."
"Our customers are satisfied with Defender for 365 because Microsoft products are easy to use and customize to meet the client's needs. Everything is in one place, so we can adjust policies as needed for phishing, DLP, ATP, or any other security features that our clients want to apply."
"Defender enables us to secure all 365-related activity from a single place. It gives us visibility into everything happening in Outlook, protecting us against phishing and other email-based threats. Defender helps us detect any suspicious behaviors."
"This technology is one of Check Point's acquisitions, and it is currently a powerful tool that provides all the protection that is not found in other tools."
"I highly recommend this solution to any prospective buyer."
"When we don't understand some functionalities, the customer support staff responds fast to our calls and provides immediate action."
"The program has reduced the dangers related to phishing, malware, ransomware, and other vulnerabilities."
"It is simple to deploy this platform and interact with the set features."
"Easy to use for non-technical users."
"Email encryption enhances end to end security of any data before it passes through the networking system."
"I like Avanan's SmartDLP module. It's seamless, and the administrative overhead is low. We aren't a very sophisticated operation. We just want to reduce our exposure, so we find ThreatCloud helpful. Avanan's acquisition by Check Point was beneficial for them."
"The most valuable feature is the Antispam services, which are the basic services of spam device"
"The spam filtering, in particular, is very important for us. We have a large volume of emails each month, something like 200,000, and Barracuda filters about 85 percent of the spam, malware, and phishing that comes in. It prevents our users from receiving this content on their computers."
"It is very simple to whitelist addresses."
"It is a very stable solution."
"The solution's anti-spam features are its most valuable aspect."
"The product safeguards user mail for gateway defense, data protection, business continuity, AI-based inbox defense, and automated threat detection and incident response."
"This product is powerful and quite simple to use."
"It is an excellent, intelligent solution that provides maximum security from email attacks."
"They have moved features from one console to another. Things have been moved around in the interface and it takes me time to find where certain features are."
"I'd like some additional features any product can give me to protect our environment in a better way."
"This product's effectiveness could be improved, in terms of detecting unwanted spam or even malware between the emails, compared to other products."
"We noticed that from time to time, Microsoft's stability does have problems. Sometimes the service goes up and down. Sometimes they change without prior notice."
"There is room for improvement with the UI."
"Microsoft Defender for Office 365 could improve by giving customers information on techniques to prevent threats. For example, information about best practices on how to protect their own devices against hackers and scammers, such as educational information or training. This would help others have a better understanding of cyber security. Additionally, there can be more security features added."
"About eight months ago, we started to measure the quantity of phishing and spam that we have been receiving, and it has been increasing a lot. That means that protection for our email is not as good as we were expecting."
"Microsoft sometimes has downtime, and we'll get several incidents coming in back to back. We have a huge backlog of notifications, many of which may be false positives. However, there might be serious alerts, so we can't risk dismissing all of them at once."
"In Avanan, the email channel is one of the channels where data leakage happens, and they need to consider it from a DLP perspective."
"The overall user interface is not attractive. It needs some improvement."
"When sending bulky emails, the system slows down and takes a long time before it responds effectively to our requests."
"It is very difficult to find the required documentation."
"It is complicated for new users unfamiliar with the modern cloud networking infrastructure."
"It should also offer a quick backup in case any email is wrongly quarantined or deleted to ensure no data loss."
"There are times when we have false positives."
"The unified dashboard that it displays needs some improvements in terms of the KPIs that they have."
"The spam filtering is a little too aggressive. You can not get granular enough to back off on what is considered spam and what is not."
"The dashboard's UI could be improved to make changes to the blocklist."
"The reports are standard, and it would be nice to be able to customize them."
"The solution could improve by adding DomainKeys (DKIM) functionality. This is something that is essentially required nowadays for outbound security. They do not have it on their on-premise solution appliance but they have alternate arrangements for their cloud solution."
"The technical support is not available globally 24/7 and this is the biggest problem with the product."
"There are some times when legit emails are trapped on Barracuda and we are unable to get that information unless we actually log on to the network to find out."
"Barracuda could improve its log and export options like PDF and HDML. It can also bring in more detailing in their console so that it could be better. Some new features should be expanded and made accessible for better protection."
"Some of the phishing emails are not being blocked. Another problem is that we are not able to manage the date and time in our time zone."
More Microsoft Defender for Office 365 Pricing and Cost Advice →
More Barracuda Email Security Gateway Pricing and Cost Advice →
Avanan is ranked 6th in Email Security with 21 reviews while Barracuda Email Security Gateway is ranked 2nd in Secure Email Gateway (SEG) with 51 reviews. Avanan is rated 9.2, while Barracuda Email Security Gateway is rated 8.0. The top reviewer of Avanan writes "We've noticed a significant decline from people accidentally or intentionally clicking on things". On the other hand, the top reviewer of Barracuda Email Security Gateway writes "Robust email protection with advanced features such as effective spam filtering, virus and malware defense, phishing protection and high scalability". Avanan is most compared with Check Point Harmony Email & Collaboration, IRONSCALES, Perception Point Advanced Email Security and Abnormal Security, whereas Barracuda Email Security Gateway is most compared with Fortinet FortiMail, Microsoft Exchange Online Protection (EOP), Proofpoint Email Protection, Cisco Secure Email and Check Point Anti-Spam and Email Security Software Blade. See our Avanan vs. Barracuda Email Security Gateway report.
We monitor all Email Security reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.