We performed a comparison between Avanan and BMC Helix Cloud Security based on real PeerSpot user reviews.
Find out what your peers are saying about Microsoft, Cisco, TitanHQ and others in Email Security."I would say that 90% of the spam and phishing attack emails get blocked right off the bat."
"The technical support is good and quick to resolve issues."
"Defender helps us prioritize threats across our organization."
"The benefit that stands out to me is the ability for multiple individuals to collaborate simultaneously within the same document. Additionally, there is the option to save the document directly in the integrated OneDrive or SharePoint."
"The most valuable feature is protection against malicious links, fishing, and impersonation. You can train people to be aware of these threats, but they're not always careful. When they're using their phones between meetings, they click on a link, and it's game over."
"Defender for 365 is a comprehensive cloud-based solution. The value of the cloud is that you aren't alone. Threat intelligence and analytics are shared in the cloud. We don't have to find the solution alone. If you face an unknown threat with traditional solutions like Trend Micro and Symantec, you need to open a case and send your information to them to analyze forensically and identify the source of the attack."
"The basic features are okay and I'm satisfied with the Defender."
"Defender for Office 365 has helped eliminate having to look at multiple dashboards and that is the aspect I like most about it. It is simpler, effective, and convenient. The users like the process efficiency."
"I highly recommend this solution to any prospective buyer."
"It is simple to deploy this platform and interact with the set features."
"The threat detection tools enable us to ascertain malware and phishing messages across the email network infrastructure."
"Email Attachment Protection detects any insecure files and quickly blocks them to prevent the spread of viruses to other secure documents."
"The customizable rules allow you to change aspects."
"If we look at four to five years ago, we had close to six or eight people click a link in an email per month. Now, we are probably down to about five or six clicks a year, if not less."
"Avanan is a stable software. My company hasn't faced any issues, bugs, or problems with the performance of Avanan."
"When we don't understand some functionalities, the customer support staff responds fast to our calls and provides immediate action."
"The cool feature of Helix Cloud Security is that you can do all that — understand and remediate issues — in one dashboard, based on the different policies that are available for security, out-of-the-box."
"The best feature is time to value. With very minimal effort, you are able to have a cohesive view into your security posture on one or multiple cloud accounts, particularly if you are dealing with multicloud. If you have Azure and AWS deployments, you might have multiple subscriptions in Azure and usually multiple accounts in AWS. You may even be doing some GCP work (around Google Cloud Platform). It's very difficult to manage a common set of policies, even less reporting, across multiple subscriptions, accounts, and cloud environments. What BMC Helix Cloud Security does is provide a unified view or single pane of glass as to your baseline. Then, it also facilitates the ability for Level 1 or 2 operations support to take action and report on security vulnerabilities."
"Role-based security is a valuable feature."
"The most valuable aspects of BMC Helix Cloud Security are its security features and regulatory compliance capabilities."
"The features that I've found most valuable are its container security aspect. I also like its vulnerability management tools."
"It's also multi-cloud. You can look at several cloud providers: AWS, Azure, or GCP."
"They can improve their security in a way where a customer can know if all their attachments are safe or not to open through a report. The solution does its job perfectly, but it never reports to the customer whether those attachments have been stopped before or not."
"The UI needs to be more user-friendly."
"There is room for improvement with the UI."
"We noticed that from time to time, Microsoft's stability does have problems. Sometimes the service goes up and down. Sometimes they change without prior notice."
"We are always looking for others tools to increase automation on tasks. There can be better integration with other solutions, such as PowerPoint and email."
"Microsoft sometimes has downtime, and we'll get several incidents coming in back to back. We have a huge backlog of notifications, many of which may be false positives. However, there might be serious alerts, so we can't risk dismissing all of them at once."
"There needs to be an improvement in integrating the product to work across multiple operating systems, and to have better support for non-Microsoft file types."
"In some situations, it has not been able to pick impersonated emails having no attachments. Technical support definitely has a scope for improvement."
"The customer service team could come up with clear tutorials on how to use this platform to help new teams."
"The unified dashboard that it displays needs some improvements in terms of the KPIs that they have."
"The overall user interface is not attractive. It needs some improvement."
"The system could be designed to give corporate emails first priority due to demands."
"The cost can be reviewed to enable SMEs to acquire it and enjoy great security features."
"It should reduce the amount of time needed for thorough scanning."
"The user experience must be improved."
"Being cloud first and because we are in the movie business, we use a lot of Macintoshes. So, there is absolutely no reason for us to have Active Directory whatsoever. However, if you are using Office 365, you must have Active Directory in order to reset passwords. Even though we have a single sign-on provider, we must have Azure Active Directory for Office 365, which is really stupid. As a cloud application, you would think that I don't need Active Directory, which I don't need for anything else except Office 365. We have one server inside that space to help us manage Active Directory just for Office 365. This is a very sore point, but it is what it is."
"The UI could be more user-friendly."
"BMC Helix Cloud Security has room for improvement in terms of integrating its various features."
"We've had some with issues connectors. The connectors have seemed to have caused a little bit of trouble, perhaps with the APIs trying to scan the environment. The only time I've had to reach out to tech support was for that. It seems it may not have been scanning correctly or I wasn't seeing data within a specific time. But we've set up a couple of connectors in the past couple of weeks and they actually scanned the AWS environment and we had data within about 10 minutes. It's working a lot faster and I think they're making improvements as they go."
"I want the role-based security feature to be improved."
"Every organization out there doesn't rely on just one control body. They use FISMA control. They may use HIPAA, CIS, PCI, or SOX, then blend them. One of the things that is now in big demand for BMC Helix Cloud Security is content. That's the next journey in its lifespan, making it easier for the community to share and collaborate on content for security controls that can be measured and remediated."
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Avanan is ranked 6th in Email Security with 21 reviews while BMC Helix Cloud Security is ranked 24th in CWPP (Cloud Workload Protection Platforms) with 5 reviews. Avanan is rated 9.2, while BMC Helix Cloud Security is rated 8.0. The top reviewer of Avanan writes "We've noticed a significant decline from people accidentally or intentionally clicking on things". On the other hand, the top reviewer of BMC Helix Cloud Security writes "A highly scalable and straightforward solution with a knowledgeable support team". Avanan is most compared with Check Point Harmony Email & Collaboration, IRONSCALES, Abnormal Security, Perception Point Advanced Email Security and Mimecast Email Security, whereas BMC Helix Cloud Security is most compared with Red Hat Advanced Cluster Security for Kubernetes, CloudBolt, Prisma Cloud by Palo Alto Networks, Zscaler Internet Access and VMware Aria Cost powered by CloudHealth.
We monitor all Email Security reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.