We compared Avanan and Trend Micro Email Security across several parameters based on our users' reviews. After reading the collected data, you can find our conclusion below:
Features: Avanan is highly praised for its customizability as well as its consistent advancements in artificial intelligence and machine learning. Trend Micro Email Security is known for its powerful antivirus engine, user-friendly administration, and reliable spam protection.
Room for Improvement: Avanan can enhance its alert clearance speed, decrease false positives, and improve scanning and backup options. Trend Micro Email Security customers want better compatibility with third-party email solutions, advanced AI for rule configuration, and improved risk visibility.
Service and Support: Avanan's customer service is consistently commended for its exceptional quality, efficiency, and expertise. Trend Micro Email Security's support is generally responsive and helpful, but some reviews suggest room for improvement.
Ease of Deployment: Users like Avanan's trouble-free setup and easy updates. Setting up Trend Micro Email Security is typically easy, taking around 30 minutes to an hour or two.
Pricing: Avanan offers affordable, transparent SaaS-based pricing. Users find it cost-effective, particularly for small and medium-sized enterprises. Some users find Trend Micro Email Security to be costly and more suitable for larger enterprises.
ROI: Avanan has consistently provided positive results by enhancing email network security and contributing to revenue growth. Trend Micro Email Security users say its return on investment is hard to demonstrate.
Comparison Results: Avanan is praised for its ease of implementation, adaptability, and cost-effectiveness. Users say Avanan could improve by reducing false positives and providing better documentation. Trend Micro excels in security features, ease of administration, and scalability. Trend Micro could benefit from improved dashboard visibility and stronger spam filtering.
"There are several features that I consider valuable."
"Some of the valuable features on the email side are anti-phishing, anti-malware, and Safe Links."
"The initial setup is straightforward. You just add the license, click it, and then you can set up the rules. It is quite simple."
"The most valuable feature of Microsoft Defender for Office 365 is the ease of use."
"The product's scalability is good."
"The benefit that stands out to me is the ability for multiple individuals to collaborate simultaneously within the same document. Additionally, there is the option to save the document directly in the integrated OneDrive or SharePoint."
"The deployment capability is a great feature."
"The good part is that you don't have to configure it, which is very convenient."
"It can detect corrupted files and filters out documents with viruses."
"The threat detection tools enable us to ascertain malware and phishing messages across the email network infrastructure."
"Email encryption enhances end to end security of any data before it passes through the networking system."
"The ease of installation and the AI capacity of the product are valuable."
"If we look at four to five years ago, we had close to six or eight people click a link in an email per month. Now, we are probably down to about five or six clicks a year, if not less."
"I like Avanan's SmartDLP module. It's seamless, and the administrative overhead is low. We aren't a very sophisticated operation. We just want to reduce our exposure, so we find ThreatCloud helpful. Avanan's acquisition by Check Point was beneficial for them."
"The program has reduced the dangers related to phishing, malware, ransomware, and other vulnerabilities."
"I highly recommend this solution to any prospective buyer."
"The most valuable features include email filtering to block spam and phishing attempts, the use of DMARC for email authentication, and robust malware scanning."
"The email and the signature based protection is the most valuable feature."
"The most valuable feature of Trend Micro Email Security is effective phishing prevention."
"Trend Micro Email Security has a feature for secure protection of OneDrive, Google Drive, and CloudApp security."
"Trend Micro constantly releases new versions and patches based on evolving needs."
"The initial setup is not overly complex."
"Trend Micro Email Security’s most valuable feature is spam filtering."
"The most valuable features of the solution are spam protection and email continuity."
"Microsoft Defender for Office 365 could improve by giving customers information on techniques to prevent threats. For example, information about best practices on how to protect their own devices against hackers and scammers, such as educational information or training. This would help others have a better understanding of cyber security. Additionally, there can be more security features added."
"Microsoft sometimes has downtime, and we'll get several incidents coming in back to back. We have a huge backlog of notifications, many of which may be false positives. However, there might be serious alerts, so we can't risk dismissing all of them at once."
"The only thing they should improve is the licensing model. They should stop changing it. A year ago, the five features I mentioned were included in one product. Now, three of them are bundled into one product, and you have to pay extra for the other two. I don't mind paying extra, but I don't want them to change it every year or every six months. I need to know what I'm looking at and not worry about it next year."
"The pre-sales cost calculations could be more transparent."
"The UI needs to be more user-friendly."
"There's room for improvement regarding the time frame for retrieving emails."
"The custom alerts have to improve a lot."
"The visibility for the weaknesses in the system and unauthorized access can be improved."
"When sending bulky emails, the system slows down and takes a long time before it responds effectively to our requests."
"It should reduce the amount of time needed for thorough scanning."
"Being cloud first and because we are in the movie business, we use a lot of Macintoshes. So, there is absolutely no reason for us to have Active Directory whatsoever. However, if you are using Office 365, you must have Active Directory in order to reset passwords. Even though we have a single sign-on provider, we must have Azure Active Directory for Office 365, which is really stupid. As a cloud application, you would think that I don't need Active Directory, which I don't need for anything else except Office 365. We have one server inside that space to help us manage Active Directory just for Office 365. This is a very sore point, but it is what it is."
"They should come up with a mobile application so that it can be more flexible."
"The customer service team could come up with clear tutorials on how to use this platform to help new teams."
"The user experience must be improved."
"Sometimes it seemed like the allow list wasn't working. I've created many allow list rules however, they still seem to be blocked; the same is true with the blocked list rules."
"Integration with various SaaS offerings, who are leading in the SaaS market."
"The send box needs improvement to match other products."
"Sometimes malicious email gets past the email gateway."
"There is a limitation when customers are using their email from a third-party solution that isn't from Trend Micro."
"There needs to be more documentation for the product."
"The tool's dashboard is old."
"While they are good, not 100% of email is protected just yet."
"They need to adjust the spam filtering and make it stronger."
"The only negative thing about Trend Micro Email Security is its price. It could be less expensive."
More Microsoft Defender for Office 365 Pricing and Cost Advice →
Avanan is ranked 6th in Email Security with 21 reviews while Trend Micro Email Security is ranked 8th in Email Security with 22 reviews. Avanan is rated 9.2, while Trend Micro Email Security is rated 8.0. The top reviewer of Avanan writes "We've noticed a significant decline from people accidentally or intentionally clicking on things". On the other hand, the top reviewer of Trend Micro Email Security writes "The solution blocks spam emails from reaching the user’s mailbox but should introduce new features, improvements, and updates". Avanan is most compared with Check Point Harmony Email & Collaboration, IRONSCALES, Perception Point Advanced Email Security, Abnormal Security and Mimecast Email Security, whereas Trend Micro Email Security is most compared with Cisco Secure Email, Microsoft Exchange Online Protection (EOP), Fortinet FortiMail and Trend Micro InterScan Messaging Security. See our Avanan vs. Trend Micro Email Security report.
See our list of best Email Security vendors.
We monitor all Email Security reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
