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Most Helpful Review
Find out what your peers are saying about Proofpoint, Cisco, Fortinet and others in Email Security. Updated: June 2021.
521,817 professionals have used our research since 2012.
Quotes From Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros
"The most valuable features are Advanced Malware Protection, URL filtering, and of course Reputation Filtering.""It does a great job of preventing spam, malware, and ransomware. I can only go by what people have told me and what I've seen, but I have not seen spam in a year and a half to two years in my own company mailbox. And there are not a lot of catches where it's catching something that should have gotten through, either.""It has the ability to tell us, after an email has been delivered, where else it went, once it got inside. Maybe it's something we wanted it to stop and it didn't stop it, but it notified us later that it was something that it should have stopped. It can give us a trajectory of all the other places that it went internally and it can tell us what files were transferred as well.""Cisco Secure Email Cloud Gateway has allowed our users to be able to concentrate on the emails that they do receive. Previously, our users had to deal with nine million additional emails across the organization, which is nearly 1,000 emails per user to have to deal with a month. That's a massive amount for our staff to deal with and probably several hours of their time. We have a lot of clinical staff, being a hospital. We want to make our staff as productive as possible. By removing a lot of that spam and phishing type emails, this allows them to do their job.""There is a huge return compared to if we didn't have a gateway appliance, as far as blocking malicious emails.""The filtering is definitely better at catching both spam and malicious messages, and there's a lot of extremely granular ability for setting up rules. You can do it the way you want to. The Microsoft solution tends to be pretty limited in how it allows some of that to be done.""Anti-Spam and Advanced Malware Protection are the most valuable features... and we also have the option to block Zero-day attacks.""The solution is very configurable. It has enabled us to configure some specific filters to stop emails that general configurations didn't stop. It's a powerful solution. It can analyze a lot of emails simultaneously, with no problems of capacity or system load."

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"If we look at four to five years ago, we had close to six or eight people click a link in an email per month. Now, we are probably down to about five or six clicks a year, if not less."

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"The best features are that it is very convenient to configure new rules onto it and it gives very good insight on what has entered my system and what the email security solution has taken action upon.""The most valuable features of this solution are the antivirus, antispam, and integration with cloud services. This is a multifunctional solution."

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Cons
"The reporting functionality needs to be improved.""Typically, in a phishing email, they try to use a name everybody's going to recognize, like the CEO's name or the CFO's name... With this appliance, the way it's designed at the moment, for us to really stop that with any level of confidence, we have to build a dictionary of all the names of the people we want it to check, and all the ways they could be spelled. My name would be in there as Phillip Collins, Phillip D. Collins, Phillip Dean Collins, Phil Collins, Phil D. Collins. There could be eight or 10 variations of my name that we'd have to put in the dictionary. There's no artificial intelligence to say "Phil Collins" could be all these other things, and to stop phishing from coming through in that way.""I would like more functionality and how to use it for Level 2 type staff. The biggest issue is it needs to be easier to use and navigate.""I use the search all the time. Sometimes, it is hard to search for things and things are hard to find. People come to me all the time, saying, "This email didn't get through." Then, I go searching and don't find it on the first search. You have to think about alternative searches. I don't know if there is an easier way that they could help to find things. I don't know how they could simplify it, because now everybody else is using the cloud and everything is coming from Office 365, or whatever. It is just not the same environment from years ago where everybody had their own server and you could search easier.""The interface is dated. It has looked pretty much the same for 15 years or so. It would be helpful to be able to do everything from one spot. The centralized quarantine and reporting are completely separate from policy administration.""The configuration UI should be made more intuitive. Currently, it takes a while to understand how to do the basic configurations.""They can do it better with web links, with the URLs. They have a technology called Outbreak but it doesn't work as well as we would like.""The UI is definitely one area of improvement because it doesn't match other interfaces and the navigation can be a little clunky."

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"Being cloud first and because we are in the movie business, we use a lot of Macintoshes. So, there is absolutely no reason for us to have Active Directory whatsoever. However, if you are using Office 365, you must have Active Directory in order to reset passwords. Even though we have a single sign-on provider, we must have Azure Active Directory for Office 365, which is really stupid. As a cloud application, you would think that I don't need Active Directory, which I don't need for anything else except Office 365. We have one server inside that space to help us manage Active Directory just for Office 365. This is a very sore point, but it is what it is."

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"There is a lot of room for improvement towards the phishing kind of email filtering, with the different hijacking attacks, and with the kind of password attacks which these phisher attackers do.""The initial setup was straightforward. This is a virtual appliance, it takes a short time to deploy the solution. However, it is not difficult if you understand the technology. You must have good knowledge of the email security area to set up the product correctly. There are many features in this solution and a high risk of having mistakes with the configuration."

More Trend Micro Email Security Cons »

Pricing and Cost Advice
"You're going to get what you pay for. If you're not willing to pay the price of Cisco, you're not going to get a product that's as good as Cisco. I don't think Cisco is overpriced, because for the last two years I've been comparing it to Microsoft and Cisco has been cheaper and given us more features.""In my previous organization, avoiding four instances of CryptoLocker within an estimated six month period is approximately $600,000 in lost time and effort. Our five year cost was about a million dollars, and the four outages that we had equated to 65 percent of that five year cost.""The licensing was all transferred.""Compared to Cisco's on-prem service, the cost is the same, but you don't have to pay for the hardware and you don't have to maintain the system, as far as upgrades and hardware failures are concerned. It is cheaper to operate on their cloud service than it is to operate with their on-prem service.""Cisco Secure Email and the support are priced well. It's not cheap, but there are other solutions that offer less and cost so much. For example, Microsoft is more expensive than Cisco.""There are additional fees for adding features."

More Cisco Secure Email Pricing and Cost Advice »

"Having the flexibility and modeling to do the pricing that best fits the needs of the organization is incredibly ideal. That is what Avanan does. They know exactly how many users are using it, etc. We can tune the invoicing associated with how we are using the product so we can charge it back to the shows appropriately."

More Avanan Pricing and Cost Advice »

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Questions from the Community
Top Answer: The malicious URL scanning, as well as the anti-malware features, have been really useful for us in our environment.
Top Answer: With respect to transferring policies and licenses, Smart Licensing has really improved the overall licensing model for… more »
Top Answer: The UI is definitely one area of improvement because it doesn't match other interfaces and the navigation can be a… more »
Top Answer: If we look at four to five years ago, we had close to six or eight people click a link in an email per month. Now, we… more »
Top Answer: Everything is negotiable, but it is fair and reasonable for what you get. It is based off of your Office 365 licensing… more »
Top Answer: Being cloud first and because we are in the movie business, we use a lot of Macintoshes. So, there is absolutely no… more »
Top Answer: The most valuable features of this solution are the antivirus, antispam, and integration with cloud services. This is a… more »
Top Answer: The solutions manufacturer tries to upgrade the customer to move from on-premises to the cloud. They plan to replace… more »
Top Answer: I rate Trend Micro Email Security a ten out of ten.
Popular Comparisons
Also Known As
Cisco Email Security, IronPort, Cisco Email Security, ESA, Email Security Appliances
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Overview

Customers of all sizes face the same daunting challenge: email is simultaneously the most important business communication tool and the leading attack vector for security breaches. Cisco Email Security enables users to communicate securely and helps organizations combat Business Email Compromise (BEC), ransomware, advanced malware, phishing, spam, and data loss with a multilayered approach to security.

Avanan is The Cloud Security Platform. Protect all your SaaS applications using tools from over 60 industry-leading vendors in just one click.

How can Avanan protect any SaaS with any security in just one click? We 'cloudify' over 60 best-of-breed security solutions and connect them directly to your SaaS account without rerouting traffic or using a proxy. It takes just seconds to build the most complete security stack from the industry’s most trusted names in malware protection, data leak prevention, encryption, endpoint compliance and more.

Stop more attacks with a cross-generational blend of threat techniques.

Offer
Learn more about Cisco Secure Email
Learn more about Avanan
Learn more about Trend Micro Email Security
Sample Customers
SUNY Old Westbury, CoxHealth, City of Fullerton, Indra
Bethel School District, ServiceSource, Capital Caring
MedImpact Healthcare Systems, Air21, Azra Solutions, CBOSS, De Montfort University, Depaeuw, DHR Health, Fukui University Hospital
Top Industries
REVIEWERS
Energy/Utilities Company21%
Retailer16%
Manufacturing Company11%
Financial Services Firm11%
VISITORS READING REVIEWS
Comms Service Provider31%
Computer Software Company21%
Financial Services Firm5%
Government5%
VISITORS READING REVIEWS
Computer Software Company20%
Comms Service Provider18%
Financial Services Firm9%
Manufacturing Company7%
VISITORS READING REVIEWS
Comms Service Provider36%
Computer Software Company23%
Manufacturing Company5%
Energy/Utilities Company5%
Company Size
REVIEWERS
Small Business35%
Midsize Enterprise23%
Large Enterprise42%
VISITORS READING REVIEWS
Small Business5%
Midsize Enterprise28%
Large Enterprise66%
No Data Available
No Data Available
Find out what your peers are saying about Proofpoint, Cisco, Fortinet and others in Email Security. Updated: June 2021.
521,817 professionals have used our research since 2012.

Avanan is ranked 14th in Email Security with 1 review while Trend Micro Email Security is ranked 16th in Email Security with 2 reviews. Avanan is rated 10.0, while Trend Micro Email Security is rated 8.6. The top reviewer of Avanan writes "We've noticed a significant decline from people accidentally or intentionally clicking on things". On the other hand, the top reviewer of Trend Micro Email Security writes "Easily configurable solution suitable for small to medium businesses". Avanan is most compared with Proofpoint Cloud App Security Broker, IRONSCALES, Barracuda Sentinel and Microsoft Defender for Office 365, whereas Trend Micro Email Security is most compared with Fortinet FortiMail, Symantec Messaging Gateway, Forcepoint Email Security, Trend Micro ScanMail and Barracuda Email Security Gateway.

See our list of best Email Security vendors.

We monitor all Email Security reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.