We performed a comparison between Avast Business Hub and Kaseya VSA based on real PeerSpot user reviews.
Find out in this report how the two Remote Monitoring and Management (RMM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Our favorite feature is the PC Patch Management."
"The ease of deployment and the command center that they have are the most valuable. It is basically self-monitoring. It doesn't require that much tinkering after you deploy or install."
"The solution is easy to use."
"Avast Business Endpoint Protection's best feature is its user-friendliness."
"The performance is good compared to other products that slow down the laptop, post-installation."
"Avast as a product is as easy as it gets - everything is outlined and transparent in terms of licensing."
"It's straightforward to set up."
"It has increased productivity. IT threats are kept at a minimum because of this product."
"The solution was scalable."
"The backup tool is highly useful, offering a fast and efficient way to retrieve and restore data."
"The product's support team is very quick to respond, especially because the tool's technical team operates in the same time zone where I am located."
"We can schedule the patching of the endpoints."
"This solution is our RMM tool and we love the deployment features."
"As a small IT shop, the weird feature that the VSA has that I have not found anywhere else is they have these little colored dots that tell you the status of the machine. Is it offline and powered up? Is it actively being used? Is it idle? A lot of our clients ask us to do things for them, but, of course, they don't really want us to be underfoot. So we always look for, "Hey, there's an idle machine. We can work on that one now." And to say it makes it easy, we can do that at a glance. In any other tool we've looked at, you have to go several layers deep to see if the machine is in use, and you could spend your entire day just trying to find a machine that was idle, whereas, with Kaseya VSA, you can tell at a glance."
"The most valuable part of this solution is the security features that it offers."
"The most valuable features of this solution are automation, inventory, and patch management."
"It could have a 10,000-feet overview of the whole infrastructure because the software is easily installable on the whole infrastructure and not just the infrastructure, but also the workstation themselves. I would love to have a 360 view of the whole network and basically see from where a test is coming, and if there is an instance in the cloud that is actually misbehaving or if there is a workstation that is infected and stuff like that. It can also have some kind of AI to detect all those things and then cut off the connection from that machine. In Cortex, you can link the logs, reports, and all that stuff. You can also see the full picture of when it happened, and you can trace it back all the way to a file or something else. I would like to see similar functionality in Avast Business Endpoint Protection."
"It could download faster during deployment."
"It reduces network and bandwidth speed."
"It should have proper and timely updates to deal with new viruses as they come onto the market."
"Making the price a bit cheaper would be an improvement."
"The solution needs to be more secure and work to protect us better from people trying to mess with our systems."
"The accuracy of the scanner could be improved."
"Avast Business Endpoint Protection would be improved with more frequent updates."
"The product's user interface is an area with certain shortcomings where improvements are required."
"The stability of the solution is good but it can be improved."
"The main difference would be the addition of audio transfer between the end-user and the remote connectivity software. That is the one critical piece that we are currently lacking."
"There should be more Mac support. Whenever a new Mac operating system comes out, the support is very limited. It takes them a while to get things up to date. We're seeing more and more people move to Mac from the Windows environment for various reasons, but their support for Mac is very limited. A lot of it might have to do with Mac itself, but there are ways to improve upon that. That would be my biggest thing for improvement."
"The reporting feature in Kaseya VSA could improve by being more user-friendly. The reporting overview is too wordy or the representation can be better."
"The user interface is somewhat outdated."
"It's very difficult to update the third-party software on every device."
"The way it is laid out can be improved. If it could be a little more intuitive, it might be a little bit easier. Sometimes, it is hard to find features because they're called something weird, or they're in an interesting location that you wouldn't have thought that they'd be in."
Avast Business Hub is ranked 12th in Remote Monitoring and Management (RMM) with 12 reviews while Kaseya VSA is ranked 2nd in Remote Monitoring and Management (RMM) with 29 reviews. Avast Business Hub is rated 8.2, while Kaseya VSA is rated 7.6. The top reviewer of Avast Business Hub writes "Easy to scale, good reports, easy to install and has excellent support". On the other hand, the top reviewer of Kaseya VSA writes "Single portal management, cost-saving, with thorough technical support". Avast Business Hub is most compared with HP Wolf Security, CrowdStrike Falcon, Microsoft Defender for Endpoint, Microsoft Defender for Business and Cortex XDR by Palo Alto Networks, whereas Kaseya VSA is most compared with Microsoft Configuration Manager, ConnectWise Automate, NinjaOne, Microsoft Windows Server Update Services and Datto Remote Monitoring and Management. See our Avast Business Hub vs. Kaseya VSA report.
See our list of best Remote Monitoring and Management (RMM) vendors.
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