We performed a comparison between Avast Business Hub and ManageEngine Desktop Central MSP [EOL] based on real PeerSpot user reviews.
Find out what your peers are saying about NinjaOne, Kaseya, TeamViewer and others in Remote Monitoring and Management (RMM)."Avast Business Endpoint Protection's best feature is its user-friendliness."
"The ease of deployment and the command center that they have are the most valuable. It is basically self-monitoring. It doesn't require that much tinkering after you deploy or install."
"It's not heavy on the system."
"Our favorite feature is the PC Patch Management."
"It has increased productivity. IT threats are kept at a minimum because of this product."
"The solution is easy to use."
"Avast as a product is as easy as it gets - everything is outlined and transparent in terms of licensing."
"It warns you if there is a threat and it's perfect because it runs in the background and doesn't interfere with anything."
"The most valuable feature was the patching system to apply Windows or other programs and the ability to install operating systems in computers using the network. Additionally, it is easy to use."
"Easy to manage and it looks good."
"The features that I have found most valuable are the threats and patches element of it. We have done quite a lot of testing compared to other vendors with identifying the vulnerabilities. This means a lot more accuracy in terms of the patches and making sure it's all up to date."
"The interface is intuitive, easy to use, and has a low learning curve."
"ManageEngine Desktop Central MSP has different features and it uses one agent to execute the features of the application. In this case, the remote control, distribution software, deployment, patch management, and configuration in different systems. ManageEngine Desktop Central MSP has multi-platforms. They have recently implemented new features, such as endpoint security that incorporates vulnerability management and browser security."
"The solution is easy to understand. For example, when you remoting to the user's system, you don't have that option to only log in. On this product, you are connecting to the user's computer, it prompts you for what you want to do. You can select that you want to assist the user. The user on the other side will receive a prompt stating that there is someone trying to connect to your system, they can accept or decline the connection. Overall, the solution is easy to connect to the user's system."
"The endpoint management is great."
"The accuracy of the scanner could be improved."
"It should have proper and timely updates to deal with new viruses as they come onto the market."
"I would like to see better protection and more spyware included with the free version."
"It could have a 10,000-feet overview of the whole infrastructure because the software is easily installable on the whole infrastructure and not just the infrastructure, but also the workstation themselves. I would love to have a 360 view of the whole network and basically see from where a test is coming, and if there is an instance in the cloud that is actually misbehaving or if there is a workstation that is infected and stuff like that. It can also have some kind of AI to detect all those things and then cut off the connection from that machine. In Cortex, you can link the logs, reports, and all that stuff. You can also see the full picture of when it happened, and you can trace it back all the way to a file or something else. I would like to see similar functionality in Avast Business Endpoint Protection."
"It could download faster during deployment."
"Where I have faced a challenge is on the reporting. I would like to see something that provides information regarding the next month or quarter, in terms of reporting."
"It reduces network and bandwidth speed."
"The solution could improve by providing more security."
"I have found ManageEngine Desktop Central MSP has many different network issues. Additionally, they need to incorporate more features, they are lacking add-ons."
"Right now, ManageEngine is a separate solution. It doesn't integrate with Intune, AirWatch, or MobileIron in the cloud."
"The partnership models and subscriptions can be improved, as regional master resellers sometimes hog the space."
"Stability is sometimes negatively affected by updates."
"Since this is an on-premise solution we had to update it a couple of times, and because we needed to use a command line to the server, it was not very easy, at least at that time to update the solution. The cloud version of this solution does not have this problem, but on the premise version, it was fairly cumbersome to apply to the Desktop Central server. This process could be made easier. This was the only issue I found with my colleague."
"When there is a new user at a store, for example, you have to create it in the ManageEngine Desktop Central MSP AD but the process could be better. They call us with the user's information but if it was possible for them to populate the information when they log the user on IM, and when clicking on ADManager in the system, the information could populate there. We would then only have to add a little more information which would save time."
"Although they say it is an enterprise solution, we don't have 24/seven human support. All we have is only 24/five support available from the vendor."
More ManageEngine Desktop Central MSP [EOL] Pricing and Cost Advice →
Avast Business Hub is ranked 12th in Remote Monitoring and Management (RMM) with 12 reviews while ManageEngine Desktop Central MSP [EOL] doesn't meet the minimum requirements to be ranked in Remote Monitoring and Management (RMM) with 7 reviews. Avast Business Hub is rated 8.2, while ManageEngine Desktop Central MSP [EOL] is rated 9.0. The top reviewer of Avast Business Hub writes "Easy to scale, good reports, easy to install and has excellent support". On the other hand, the top reviewer of ManageEngine Desktop Central MSP [EOL] writes "Responsive support, a straightforward setup, and great endpoint management". Avast Business Hub is most compared with HP Wolf Security, CrowdStrike Falcon, Microsoft Defender for Endpoint, Microsoft Defender for Business and Cortex XDR by Palo Alto Networks, whereas ManageEngine Desktop Central MSP [EOL] is most compared with NinjaOne, LogMeIn Central, TeamViewer Remote Management and Kaseya VSA.
See our list of best Remote Monitoring and Management (RMM) vendors.
We monitor all Remote Monitoring and Management (RMM) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
