Avaya Analytics [EOL] vs IBM SPSS Predictive Web Analytics comparison

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Ranking
Unranked
In Customer Data Analysis
8th
Views
45
Comparisons
27
Reviews
0
Average Words per Review
0
Rating
N/A
Comparisons
Also Known As
SPSS Predictive Web Analytics
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Overview
Avaya Speech Analytics solution enables you to analyze contact center voice interactions using phonetic speech search technology and business intelligence capabilities. Our solution enables you to quickly identify effective practices in your call centers that lead to positive customer experience and cross-selling and up-selling opportunities, as well as identifying problem areas that need attention and improvement. These innovative solutions also support your efforts to address regulatory compliance requirements, helping you minimize the risk of compliance breaches and ensuring standards of corporate communications policy are met.
IBM SPSS Predictive Analytics Enterprise features descriptive and predictive analytics, data preparation and automation, and it provides analytics for structured and unstructured data from any source. The single solution enables you to apply statistical analysis, data mining, real-time scoring and decision management to human capital management, evidence-based medicine, crime prediction and prevention, supply chain analysis and more. It includes a deployment framework for integrating predictive intelligence with business rules and optimizing operational decisions.
Sample Customers
Merton Council
LDB Group, RightShip, Tennessee Highway Patrol, Capgemini Consulting, TEAC Corporation, Ironside, nViso SA, Reiseburo Idealtours GmbH, Western Sydney University, Razorsight, Si.mobil

Avaya Analytics [EOL] doesn't meet the minimum requirements to be ranked in Customer Data Analysis while IBM SPSS Predictive Web Analytics is ranked 8th in Customer Data Analysis. Avaya Analytics [EOL] is rated 0.0, while IBM SPSS Predictive Web Analytics is rated 0.0. On the other hand, Avaya Analytics [EOL] is most compared with , whereas IBM SPSS Predictive Web Analytics is most compared with .

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