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Avaya Analytics [EOL] vs Zeotap comparison

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Avaya Analytics [EOL]

views| comparisons
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Zeotap

87 views|42 comparisons
Ranking
Unranked
In Customer Data Analysis
5th
out of 17 in Customer Data Analysis
Views
87
Comparisons
42
Reviews
0
Average Words per Review
0
Rating
N/A
Comparisons
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Avaya
Zeotap
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Overview
Avaya Speech Analytics solution enables you to analyze contact center voice interactions using phonetic speech search technology and business intelligence capabilities. Our solution enables you to quickly identify effective practices in your call centers that lead to positive customer experience and cross-selling and up-selling opportunities, as well as identifying problem areas that need attention and improvement. These innovative solutions also support your efforts to address regulatory compliance requirements, helping you minimize the risk of compliance breaches and ensuring standards of corporate communications policy are met.
From an ocean of data, zeotap extracts and refines only the most valuable: Achieving better results through precision at scale and intelligent technology.
Sample Customers
Merton Council
Vodafone, O2, Telefonica

Avaya Analytics [EOL] doesn't meet the minimum requirements to be ranked in Customer Data Analysis while Zeotap is ranked 5th in Customer Data Analysis. Avaya Analytics [EOL] is rated 0.0, while Zeotap is rated 0.0. On the other hand, Avaya Analytics [EOL] is most compared with , whereas Zeotap is most compared with .

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