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Avaya Aura [EOL] vs NEC UNIVERGE UC&C Contact Center comparison

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Featured Review
David Hammel
Can enable any organization to become agile and dynamic in unified communications
The Avaya Aura platform will enable ANY organization to become agile and dynamic in unified communications.
Use NEC UNIVERGE UC&C Contact Center?
Ranking
Unranked
In Contact Center Infrastructure
9th
out of 15 in Contact Center Infrastructure
Views
57
Comparisons
44
Reviews
0
Average Words per Review
0
Rating
N/A
Comparisons
Also Known As
UNIVERGE UC&C Contact Center
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Avaya
NEC
Overview
Avaya Aura is our core communications platform delivering company-wide, people-centric collaboration and supporting full unified communications and contact center solutions for midsize to large enterprises.
UNIVERGE Business ConneCT, NEC's versatile all-in-one Unified Communications & Collaboration (UC&C) suite, integrates all communication streams and presents them in a single view, giving employees control over how and when to be contacted, via a choice of devices - in the office, at home and on the move. Business ConneCT includes call control, presence, voicemail, operator and directory services, as well as a comprehensive contact center.
Sample Customers
San Jose Earthquakes, Landmark Bank, InterContinental Davos, Tata Technologies, Sun Life Financial, SR Technics, Gepin Contact, Hampshire County Council, Niagara College, BC Hydro
Nippon Express, Virtua Healthcare System, Ministry of Education Province of San Juan Argentina, Taj Hotels Resorts and Palaces, Olive View-UCLA Medical Center, Minaminihon Information Processing Center, Tift Regional Medical Center, TORO National Support Network

Avaya Aura [EOL] doesn't meet the minimum requirements to be ranked in Contact Center Infrastructure while NEC UNIVERGE UC&C Contact Center is ranked 9th in Contact Center Infrastructure. Avaya Aura [EOL] is rated 10.0, while NEC UNIVERGE UC&C Contact Center is rated 0.0. The top reviewer of Avaya Aura [EOL] writes "Can enable any organization to become agile and dynamic in unified communications". On the other hand, Avaya Aura [EOL] is most compared with , whereas NEC UNIVERGE UC&C Contact Center is most compared with .

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