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Avaya Aura [EOL] vs Cisco CVP comparison

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Avaya Aura [EOL]

Read 2 Avaya Aura [EOL] reviews
views| comparisons
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Cisco CVP

236 views|210 comparisons
Featured Review
David Hammel
Can enable any organization to become agile and dynamic in unified communications
The Avaya Aura platform will enable ANY organization to become agile and dynamic in unified communications.
Use Cisco CVP?
Ranking
Unranked
In IVR Systems
5th
out of 16 in IVR Systems
Views
236
Comparisons
210
Reviews
0
Average Words per Review
0
Rating
N/A
Comparisons
Also Known As
CVP
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Avaya
Cisco
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Overview
Avaya Aura is our core communications platform delivering company-wide, people-centric collaboration and supporting full unified communications and contact center solutions for midsize to large enterprises.
Cisco Unified Customer Voice Portal (Unified CVP) helps businesses and organizations deliver a connected digital experience, enabling you to deliver contextual, continuous, and capability-rich journeys for your customers, across time and channels. This award-winning product provides IP-based self‑service and call routing. It combines open-standards support for speech with intelligent application development and industry-best call control to deliver personalized self-service to callers, either as a standalone Interactive-Voice-Response (IVR) system or transparently integrated with a contact center.
Sample Customers
San Jose Earthquakes, Landmark Bank, InterContinental Davos, Tata Technologies, Sun Life Financial, SR Technics, Gepin Contact, Hampshire County Council, Niagara College, BC Hydro
Sony Marketing (Japan) Inc.

Avaya Aura [EOL] doesn't meet the minimum requirements to be ranked in IVR Systems while Cisco CVP is ranked 5th in IVR Systems. Avaya Aura [EOL] is rated 10.0, while Cisco CVP is rated 0.0. The top reviewer of Avaya Aura [EOL] writes "Can enable any organization to become agile and dynamic in unified communications". On the other hand, Avaya Aura [EOL] is most compared with , whereas Cisco CVP is most compared with Nuance IVR and Cisco CCX.

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