Compare Avaya Aura vs. Convergys Intelligent Voice Portal

Avaya Aura is ranked 1st in IVR Systems with 1 review while Convergys Intelligent Voice Portal is ranked 7th in IVR Systems. Avaya Aura is rated 10.0, while Convergys Intelligent Voice Portal is rated 0. The top reviewer of Avaya Aura writes "Can enable any organization to become agile and dynamic in unified communications". On the other hand, Avaya Aura is most compared with Cisco Contact Center Enterprise, Genesys and Avaya Officelinx, whereas Convergys Intelligent Voice Portal is most compared with Genesys Voice Platform, Nuance IVR and Avaya Aura.
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Ranking
1st
out of 14 in IVR Systems
Views
5,062
Comparisons
4,276
Reviews
1
Average Words per Review
92
Avg. Rating
10.0
7th
out of 14 in IVR Systems
Views
247
Comparisons
212
Reviews
0
Average Words per Review
0
Avg. Rating
N/A
Top Comparisons
Compared 13% of the time.
Compared 13% of the time.
Also Known As
Intelligent Voice Portal
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Avaya
Convergys
Overview
Avaya Aura is our core communications platform delivering company-wide, people-centric collaboration and supporting full unified communications and contact center solutions for midsize to large enterprises.Convergys Intelligent Voice Portal transforms your IVR from a "black box" to a customer-focused business asset.
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Sample Customers
San Jose Earthquakes, Landmark Bank, InterContinental Davos, Tata Technologies, Sun Life Financial, SR Technics, Gepin Contact, Hampshire County Council, Niagara College, BC HydroDIRECTV
Top Industries
VISITORS READING REVIEWS
Government21%
Comms Service Provider14%
Software R&D Company11%
K 12 Educational Company Or School7%
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