Avaya Aura [EOL] vs IceWarp comparison

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3,016 views|1,810 comparisons
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Pros
"The most valuable features of this solution are its flexibility, scalability and most of all the stability."

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"An effective, functional, very good tool for controlling resources.""It's scalable and stable.""Its price is the most valuable. It is definitely one of the lowest price solutions.""It has great communication capabilities for team chatting and web conferences.""The most valuable feature of IceWarp is the chat rooms and file-sharing, they are useful. It is convenient that everything is in one place. You can easily share and collaborate documents, making the program's unity a significant advantage.""IceWarp has multiple applications that are easy to use for many people.""The product is used very extensively in my company since we have around 1,500 users using it. Also, there is no requirement for any administrators to manage the product by the people who own the solution.""The solution has a very good log-in to the UI when compared to other solutions."

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Cons
"This solution needs to be made more cloud-centric."

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"The tool's configuration capabilities are not straightforward. Apart from that, if I want to archive emails into a vault so that they can be retrieved again later, the integration doesn't work, and IceWarp crashes.""I would like to have a trial for mobile applications and more documentation similar to Google Drive with mobile applications.""Although it is not a tool, video conferencing should be scalable and operate in a professional and efficient way.""Our customers sometimes have problems receiving mail.""Although the documentation is extensive and in depth, you must familiarize yourself with it before taking full advantage of the product.""With multiple databases for VOIP, chat and web IMAP, maintenance is cumbersome.""It is difficult to disable user rights on the console so some users accidentally delete their documents or user details.""The solution should improve the mailing list feature. Google has a similar feature where you can automate sending files to different people in a sequence, but that feature is no longer available in the current version of IceWarp. Other features may also have been removed in the current version."

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Pricing and Cost Advice
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  • "Pricing and licensing is very competitive and in some cases, cheap."
  • "Costs far less than other solutions."
  • "It is definitely one of the lowest price solutions."
  • "Our licensing is on a yearly basis. There were no additional costs."
  • "The license is based on the number of users."
  • "There are various licensing plans available based on geographic zone."
  • "The solution is inexpensive which is its main benefit."
  • "The solution is priced well."
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    Top Answer:The product is used very extensively in my company since we have around 1,500 users using it. Also, there is no requirement for any administrators to manage the product by the people who own the… more »
    Top Answer:Price-wise, it's a cheaper solution, without a doubt. Price is the reason we are still using the tool. But service-wise and feature-wise, it is not as good as Google Workspace or Microsoft 365. Though… more »
    Top Answer:Regarding issues with the product, IceWarp's server runs out of space, and our organization needs to add space. The turnaround time taken is too much for any issues we raise to the tool's support… more »
    Ranking
    Unranked
    In IVR Systems
    6th
    out of 24 in Email Applications
    Views
    3,016
    Comparisons
    1,810
    Reviews
    3
    Average Words per Review
    601
    Rating
    7.3
    Comparisons
    Learn More
    Overview
    Avaya Aura is our core communications platform delivering company-wide, people-centric collaboration and supporting full unified communications and contact center solutions for midsize to large enterprises.
    IceWarp helps thousands of organizations streamline all areas of business communication and become more profitable by providing Mail Server complete with GroupWare, Calendaring and Document Management, accessible through an intuitive WebClient, simple to setup in WebAdmin. Customize with add-ons: spam and virus protection, Instant Messaging with video calls, mobile sync and more.
    Sample Customers
    San Jose Earthquakes, Landmark Bank, InterContinental Davos, Tata Technologies, Sun Life Financial, SR Technics, Gepin Contact, Hampshire County Council, Niagara College, BC Hydro
    Marriott, Toyota, Sony, Wendy's, Canon
    Top Industries
    No Data Available
    REVIEWERS
    Construction Company33%
    Real Estate/Law Firm11%
    Cloud Provider11%
    Program Development Consultancy11%
    VISITORS READING REVIEWS
    Computer Software Company15%
    Comms Service Provider10%
    Retailer8%
    Insurance Company7%
    Company Size
    No Data Available
    REVIEWERS
    Small Business63%
    Midsize Enterprise16%
    Large Enterprise21%
    VISITORS READING REVIEWS
    Small Business29%
    Midsize Enterprise18%
    Large Enterprise52%

    Avaya Aura [EOL] doesn't meet the minimum requirements to be ranked in IVR Systems while IceWarp is ranked 6th in Email Applications with 15 reviews. Avaya Aura [EOL] is rated 10.0, while IceWarp is rated 8.6. The top reviewer of Avaya Aura [EOL] writes "Can enable any organization to become agile and dynamic in unified communications". On the other hand, the top reviewer of IceWarp writes "A tool that is scalable and can accommodate a large number of users but needs to improve the support it provides to its users ". Avaya Aura [EOL] is most compared with , whereas IceWarp is most compared with Google Workspace, Zimbra Collaboration, Microsoft Exchange, Zoho Mail and KerioConnect.

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