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Avaya Aura [EOL] vs Openscape Contact Center comparison

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Avaya Logo

Avaya Aura [EOL]

Read 2 Avaya Aura [EOL] reviews
views| comparisons
100% willing to recommend
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Openscape Contact Center

42 views|18 comparisons
Featured Review
David Hammel
Can enable any organization to become agile and dynamic in unified communications
The Avaya Aura platform will enable ANY organization to become agile and dynamic in unified communications.
Use Openscape Contact Center?
Ranking
Unranked
In Contact Center Infrastructure
14th
out of 15 in Contact Center Infrastructure
Views
42
Comparisons
18
Reviews
0
Average Words per Review
0
Rating
N/A
Comparisons
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Avaya
Siemens
Overview
Avaya Aura is our core communications platform delivering company-wide, people-centric collaboration and supporting full unified communications and contact center solutions for midsize to large enterprises.
OpenScape Contact Center Enterprise is an integrated multi-channel contact center solution featuring advanced skills-based routing for the mid-to-large contact center, with up to 1,500 active agents on a single server. Multiple OpenScape Contact Center Enterprise servers can be networked across physical or virtual sites for increased scalability to up to 7,500 active agents.
Sample Customers
San Jose Earthquakes, Landmark Bank, InterContinental Davos, Tata Technologies, Sun Life Financial, SR Technics, Gepin Contact, Hampshire County Council, Niagara College, BC Hydro
Information Not Available

Avaya Aura [EOL] doesn't meet the minimum requirements to be ranked in Contact Center Infrastructure while Openscape Contact Center is ranked 14th in Contact Center Infrastructure. Avaya Aura [EOL] is rated 10.0, while Openscape Contact Center is rated 0.0. The top reviewer of Avaya Aura [EOL] writes "Can enable any organization to become agile and dynamic in unified communications". On the other hand, Avaya Aura [EOL] is most compared with , whereas Openscape Contact Center is most compared with .

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