"The most valuable feature is VoIP because it gave us the technological independence required at the time."
"Reduces costs throughout country inside a private network."
"Provides support for help/service desk to be knowledgeable about all eGov infrastructure and their users and technicians."
"This solution needs better mobile support, with free apps integration for Voice Communication."
"Regarding to the older version we use, we need some improvements on chat, smartphones, video conference, call recording capabilities, etc."
Avaya BCM [EOL] doesn't meet the minimum requirements to be ranked in IP PBX while Cisco VoIP PBX is ranked 2nd in IP PBX. Avaya BCM [EOL] is rated 10.0, while Cisco VoIP PBX is rated 8.0. The top reviewer of Avaya BCM [EOL] writes "Provides our VoIP services, giving us more control over our communications network". On the other hand, the top reviewer of Cisco VoIP PBX writes "Provides support for help/service desk to be knowledgeable about all eGov infrastructure". Avaya BCM [EOL] is most compared with , whereas Cisco VoIP PBX is most compared with Yeastar S-Series VoIP PBX, 3CX Live Chat and Yeastar K2.
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