Compare Avaya BCM vs. Cisco VoIP PBX

Avaya BCM is ranked 4th in IP PBX with 1 review while Cisco VoIP PBX is ranked 3rd in IP PBX with 1 review. Avaya BCM is rated 10.0, while Cisco VoIP PBX is rated 8.0. The top reviewer of Avaya BCM writes "Provides our VoIP services, giving us more control over our communications network". On the other hand, the top reviewer of Cisco VoIP PBX writes "Provides support for help/service desk to be knowledgeable about all eGov infrastructure". Avaya BCM is most compared with 3CX, Yeastar S-Series VoIP PBX and Cisco VoIP PBX, whereas Cisco VoIP PBX is most compared with 3CX, Yeastar K2 and Avaya BCM.
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Avaya BCM Logo
866 views|689 comparisons
Cisco VoIP PBX Logo
1,165 views|790 comparisons
Most Helpful Review
Quotes From Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros
The most valuable feature is VoIP because it gave us the technological independence required at the time.

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Reduces costs throughout country inside a private network.Provides support for help/service desk to be knowledgeable about all eGov infrastructure and their users and technicians.

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Cons
This solution needs better mobile support, with free apps integration for Voice Communication.

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Regarding to the older version we use, we need some improvements on chat, smartphones, video conference, call recording capabilities, etc.

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Ranking
4th
out of 10 in IP PBX
Views
866
Comparisons
689
Reviews
0
Average Words per Review
0
Avg. Rating
N/A
3rd
out of 10 in IP PBX
Views
1,165
Comparisons
790
Reviews
1
Average Words per Review
141
Avg. Rating
8.0
Top Comparisons
Compared 61% of the time.
Compared 10% of the time.
Compared 76% of the time.
Compared 15% of the time.
Compared 10% of the time.
Also Known As
Avaya Business Communication Manager
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Avaya
Cisco
Overview
Avaya Business Communications Manager (BCM) portfolio delivers small to medium-sized businesses and branch offices an award winning converged voice and data solution, providing a choice of IP-enabled or pure-IP strategy. Leveraging existing Meridian, Norstar, and Communication Server 1000 investments, Business Communications Manager offers the features businesses of all sizes require like telephony, unified messaging, multimedia call center, interactive voice response, IP routing and data services such as firewall and wireless.Cisco VoIP PBX component integrates IP communications, collaboration products, and applications into a single, unified system. VoIP PBX helps create a strong unified communications system that will accommodate your immediate business needs, and adjust to your needs as they change and grow.
Offer
Learn more about Avaya BCM
Learn more about Cisco VoIP PBX
Sample Customers
The Agency GroupEnergisa, Top Right Group
We monitor all IP PBX reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
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