Avaya IX Contact Center is ranked 5th in Contact Center Platforms while Freshcaller is ranked 9th in Contact Center Platforms. Avaya IX Contact Center is rated 10.0, while Freshcaller is rated 0.0. The top reviewer of Avaya IX Contact Center writes "Offers scalability that will grow with the needs of our business". On the other hand, Avaya IX Contact Center is most compared with Aspect Via, Amazon Connect, Genesys Cloud CX and Cisco Finesse, whereas Freshcaller is most compared with Amazon Connect and Zendesk Chat.
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