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Avaya Customer Interaction Express [EOL] vs NetFortris Call Recording comparison

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Buyer's Guide
Contact Center Platforms
April 2024
Executive Summary

We performed a comparison between Avaya Customer Interaction Express [EOL] and NetFortris Call Recording based on real PeerSpot user reviews.

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Ranking
Unranked
In Contact Center Platforms
12th
out of 36 in Contact Center Platforms
Views
48
Comparisons
34
Reviews
0
Average Words per Review
0
Rating
N/A
Buyer's Guide
Contact Center Platforms
April 2024
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Comparisons
Also Known As
Customer Interaction Express
Learn More
Avaya
NetFortris
Overview

Give Your Customers a First-Class Interactive Experience

  • Deliver the right customer experiences consistently through your contact center, whether your customers are using web, video, social media or mobile devices.
  • Enable robust video conferencing and collaboration between your customers and agents or in-house experts with Avaya One Touch Video.
  • Automatically monitor, track, and classify topics, comments, and trends on social media networks. Use Avaya Social Media Manager to deliver only the actionable items to your teams.
Using NetFortris Call Recording, business calls can be easily and accurately recorded, on-demand or constantly through "always-on" functionality. Recorded calls can be played back through our easy-to-use web interface and offers single or multi-site support, a reliable and scalable architecture, secure data access, and advanced search capabilities.
Sample Customers
Knauf Insulation GmbH, Media Broadcast GmbH, Diederichs Karosserieteile GmbH, Comforts Gruppe, A/V/E GmbH, Energiedienst Holding AG
Information Not Available
Buyer's Guide
Contact Center Platforms
April 2024
Download Free Report
Find out what your peers are saying about Genesys, Five9, Amazon Web Services (AWS) and others in Contact Center Platforms. Updated: April 2024.
DOWNLOAD NOW
768,578 professionals have used our research since 2012.

Avaya Customer Interaction Express [EOL] doesn't meet the minimum requirements to be ranked in Contact Center Platforms while NetFortris Call Recording is ranked 12th in Contact Center Platforms. Avaya Customer Interaction Express [EOL] is rated 0.0, while NetFortris Call Recording is rated 0.0. On the other hand, Avaya Customer Interaction Express [EOL] is most compared with , whereas NetFortris Call Recording is most compared with .

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We monitor all Contact Center Platforms reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.