Avaya IX Meetings vs ConnectWise ScreenConnect comparison

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Avaya Logo
258 views|127 comparisons
100% willing to recommend
ConnectWise Logo
297 views|210 comparisons
92% willing to recommend
Comparison Buyer's Guide
Executive Summary

We performed a comparison between Avaya IX Meetings and ConnectWise ScreenConnect based on real PeerSpot user reviews.

Find out what your peers are saying about Zoom Video Communications, Cisco, TeamViewer and others in Virtual Meetings.
To learn more, read our detailed Virtual Meetings Report (Updated: April 2024).
768,415 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"I like the share information function.""Interesting collaboration features.""It is very easy to jump from one communication channel to another one. It is pretty clear and very easy to do. That is the thing that I like the most from Avaya and their suite."

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"it gives me the ability to remotely connect to machines that I manage without user intervention.""It's very easy to use, very easy to understand. It gives us remote access to the PC without any issues.""The ConnectWise ScreenConnect tool is very good for remote access.""It's very low maintenance.""Due to the fact that we can help our clients virtually, the solution has allowed us to reduce our travel costs by about 90%.""I've noted an ROI while using the solution.""Session groups and triggers are the most valuable features, because they make a greater degree of organization possible. Greater degree of organization is valuable to my organization, because we have many sessions to handle.""The initial setup is fairly straightforward."

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Cons
"The installation could be more straightforward. I would like it to work with other meeting software in the next release.""Increase in participant numbers reduces quality of video and sound.""There isn't too much information about Avaya solutions and that could be very much improved. If you want some product support, you have to go through a business partner in Latin America and there aren't many partners."

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"On a Linux machine, there are different limitations that are not there on a Windows Server. Much more limitations exist on Linux deployments.""Support for PAC files on the guest's side and support for proxy on the host's side. Currently, there is no support for guest-side PAC files or for the host-side proxy (which uses authentication).""There could be improvement to the remote command line tools.""The recent redesign has made it slower and basically worthless.""Mobile interface.""The solution is a little bit complicated when you want to implement it.""The solution should add the ability to video chat with the user on the other end.""There can be some complexities when running patches or when building up all the profiles, making them areas where improvements are required."

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Pricing and Cost Advice
  • "I'm using a subscription. The price is reasonable. It costs about $20 a year."
  • More Avaya IX Meetings Pricing and Cost Advice →

  • "Good price and works well."
  • "Their licensing model is good, their pricing model is good, their service is good; bandwidth is excellent. They're consistent."
  • "I think the product's pricing is a good value. I paid $600 a year and that was fine for me. It was about $50 a month. Licensing is all very straightforward."
  • "It is priced well and it is still a great value. Although I have been reading a lot about Splashtop. They are getting pretty competitive on their pricing, including a fairly easy to use remote support for mobile applications, like iOS and Android."
  • "Pricing is fair for Control and the licensing is simple."
  • "The cloud version is relatively inexpensive, but the on-premise version is expensive if you do not need three technicians, only one or two for concurrent sessions."
  • "It is priced fairly."
  • "Make sure you have enough licensing for all the techs that you have."
  • More ConnectWise ScreenConnect Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:I like the share information function.
    Top Answer:The installation could be more straightforward. I would like it to work with other meeting software in the next release.
    Top Answer:I use Avaya IX Meetings to engage in meetings with customers and partners.
    Top Answer:I download the product for free with ConnectWise RMM's license.
    Top Answer:All the features provided by the product in terms of screen connectors have been good. There can be some complexities when running patches or when building up all the profiles, making them areas where… more »
    Ranking
    19th
    out of 63 in Virtual Meetings
    Views
    258
    Comparisons
    127
    Reviews
    1
    Average Words per Review
    285
    Rating
    8.0
    7th
    out of 63 in Virtual Meetings
    Views
    297
    Comparisons
    210
    Reviews
    5
    Average Words per Review
    504
    Rating
    9.6
    Comparisons
    Also Known As
    Flare, Avaya Flare
    ConnectWise Control, ScreenConnect
    Learn More
    Overview

    Allow users to participate in the context of where they are and what they're doing. Easily connect and communicate to get the most out of every meeting.

    With ConnectWise ScreenConnect, you can seamlessly connect to desktops, mobile devices, and more, ensuring that customer downtime is a thing of the past. With world-class security features, including AES-256 encryption and two-factor authentication, ConnectWise ScreenConnect is ready to safeguard your interactions right out of the box. What sets ConnectWise ScreenConnect apart is the power of customization – white-label your software with hundreds of appearance options to showcase your unique brand in every support interaction. In the ScreenConnect Support Premium edition, experience ConnectWise View, enabling live stream sessions for real-time hardware troubleshooting via the user's mobile device camera. Plus, with our robust configurability and granular permissions, you can tailor the experience to your exact needs, equipping your team with the precise access they require.

    Sample Customers
    ReSource POS, Ballantyne Strong, Landmark Bank, St George Bank, Pan Pacific Hotels Group, Bank Mega
    Jon Rosen Systems
    Top Industries
    No Data Available
    REVIEWERS
    Hospitality Company11%
    Healthcare Company11%
    Media Company11%
    Wellness & Fitness Company11%
    VISITORS READING REVIEWS
    Computer Software Company15%
    Healthcare Company8%
    Financial Services Firm8%
    Comms Service Provider7%
    Company Size
    No Data Available
    REVIEWERS
    Small Business54%
    Midsize Enterprise21%
    Large Enterprise25%
    VISITORS READING REVIEWS
    Small Business32%
    Midsize Enterprise17%
    Large Enterprise51%
    Buyer's Guide
    Virtual Meetings
    April 2024
    Find out what your peers are saying about Zoom Video Communications, Cisco, TeamViewer and others in Virtual Meetings. Updated: April 2024.
    768,415 professionals have used our research since 2012.

    Avaya IX Meetings is ranked 19th in Virtual Meetings with 3 reviews while ConnectWise ScreenConnect is ranked 7th in Virtual Meetings with 37 reviews. Avaya IX Meetings is rated 8.4, while ConnectWise ScreenConnect is rated 8.4. The top reviewer of Avaya IX Meetings writes "A virtual meeting software with a useful share information function". On the other hand, the top reviewer of ConnectWise ScreenConnect writes "Multifeatured remote access software which offers security, stability, and easy scalability". Avaya IX Meetings is most compared with , whereas ConnectWise ScreenConnect is most compared with Microsoft Remote Desktop Services, Check Point Remote Access VPN, TeamViewer, LogMeIn Pro and BeyondTrust Remote Support.

    See our list of best Virtual Meetings vendors.

    We monitor all Virtual Meetings reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.