We performed a comparison between Avaya IX Meetings and Webex based on real PeerSpot user reviews.
Find out what your peers are saying about Zoom Video Communications, Cisco, TeamViewer and others in Virtual Meetings."It is very easy to jump from one communication channel to another one. It is pretty clear and very easy to do. That is the thing that I like the most from Avaya and their suite."
"Interesting collaboration features."
"I like the share information function."
"The solution is perfectly stable, it normally performs very well."
"The transcripts from Webex calls get delivered to the inbox five minutes after the call. However, out of 20 people on a call, maybe only one person bothers to read through the entire transcript, which can be lengthy for an hour-long call."
"The solution is user-friendly."
"The installation was straightforward."
"The solution is very valuable for conference calls, as a lot of businesses are switching from work-from-home."
"The most valuable features are video conferencing, the integration with Outlook, and scheduling meetings."
"The ability to join by phone is the most valuable feature. I also think that it's much simpler to use and it's a Cisco product so I think it's the industry standard."
"Webex offers a wide range of useful features."
"There isn't too much information about Avaya solutions and that could be very much improved. If you want some product support, you have to go through a business partner in Latin America and there aren't many partners."
"Increase in participant numbers reduces quality of video and sound."
"The installation could be more straightforward. I would like it to work with other meeting software in the next release."
"The solution should come as a big client for the system. It should be able to be used just like chat software when necessary, similar to instant messaging."
"I do not like emojis."
"In terms of features, it would be beneficial for Webex to focus on improving its chat functionality to make it more user-friendly. Additionally, enhancing communication operations to create a friendlier user experience would be advantageous. Other individuals who have tried using it faced challenges when attempting to share content with third parties during conversations or meetings."
"The collaborative features could improve in Webex. There should not be the typical one on one connection that we have had in the past."
"Webex's Bluetooth functionality could be better. For example, I use Webex on my Android mobile phone and connect with Bluetooth. It connects, but I cannot speak through the Bluetooth microphone and earphones with Webex. It's always disabled. I don't know why."
"The high price of the product is an area of concern where improvements are required."
"When I use it personally, not in my enterprise, there is a time limit of about 60 minutes. After one hour, the call gets cut off. This limit should be increased."
"To make Webex more competitive, I would suggest lowering the price and providing some of the same features that are in Teams or Zoom."
Avaya IX Meetings is ranked 19th in Virtual Meetings with 3 reviews while Webex is ranked 2nd in Virtual Meetings with 109 reviews. Avaya IX Meetings is rated 8.4, while Webex is rated 8.0. The top reviewer of Avaya IX Meetings writes "A virtual meeting software with a useful share information function". On the other hand, the top reviewer of Webex writes "Easy to set up and connects users remotely with others without a glitch; has a user-friendly platform and good technical support". Avaya IX Meetings is most compared with , whereas Webex is most compared with Cisco Meeting Server, TeamViewer, Skype for Business, Zoom and Cisco TelePresence.
See our list of best Virtual Meetings vendors.
We monitor all Virtual Meetings reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
