Intelligent Contact Routing Makes the Perfect Match Between Agents and Customers
Cisco enables people to make powerful connections--whether in business, education, philanthropy, or creativity. Cisco hardware, software, and service offerings are used to create the Internet solutions that make networks possible--providing easy access to information anywhere, at any time.
Avaya IX Contact Center is ranked 4th in Contact Center Platforms while Cisco Finesse is ranked 5th in Contact Center Platforms. Avaya IX Contact Center is rated 0.0, while Cisco Finesse is rated 0.0. On the other hand, Avaya IX Contact Center is most compared with Amazon Connect, Genesys Cloud, Five9, Cisco Webex Contact Center and Aspect Via, whereas Cisco Finesse is most compared with Amazon Connect, Cisco Webex Contact Center and Genesys Cloud.
See our list of best Contact Center Platforms vendors.
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