Intelligent Contact Routing Makes the Perfect Match Between Agents and Customers
Five9 is a leading provider of cloud software for the contact center market, bringing the power of the cloud to thousands of customers and facilitating more than three billion customer interactions annually. Since 2001, Five9 has led the cloud revolution in contact centers, helping organizations transition from legacy premise-based solutions to the cloud. Five9 provides businesses with reliable, secure, compliant, and scalable cloud contact center software designed to create exceptional customer experiences, increase agent productivity and deliver tangible business results. For more information visit www.five9.com.
Avaya IX Contact Center is ranked 4th in Contact Center Platforms while Five9 is ranked 3rd in Contact Center Platforms. Avaya IX Contact Center is rated 0.0, while Five9 is rated 0.0. On the other hand, Avaya IX Contact Center is most compared with Amazon Connect, Genesys Cloud, Cisco Finesse, Cisco Webex Contact Center and Aspect Via, whereas Five9 is most compared with Amazon Connect, Cisco Webex Contact Center, Genesys Cloud, Cisco CCX and Cisco Contact Center Enterprise.
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