Avaya IX Contact Center is ranked 5th in Contact Center Platforms while SAP Business Communications Manager is ranked 32nd in Contact Center Platforms. Avaya IX Contact Center is rated 10.0, while SAP Business Communications Manager is rated 0.0. The top reviewer of Avaya IX Contact Center writes "Offers scalability that will grow with the needs of our business". On the other hand, Avaya IX Contact Center is most compared with Aspect Via, Amazon Connect, Genesys Cloud CX and Cisco Finesse, whereas SAP Business Communications Manager is most compared with .
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