Compare AvePoint Cloud Backup vs. Carbonite Server

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Metallic Logo
2,823 views|751 comparisons
AvePoint Cloud Backup Logo
2,612 views|2,228 comparisons
Carbonite Server Logo
1,891 views|1,575 comparisons
Most Helpful Review
Find out what your peers are saying about Veeam Software, Zerto, NetApp and others in Cloud Backup. Updated: February 2021.
465,339 professionals have used our research since 2012.
Quotes From Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros
"This solution gives me the full insight without having to use other products, metrics, or reporting tools.""It has significantly reduced the amount of manual work required to manage your backup operations. We're going from an on-prem to a non-on-prem, we're all doing nonsolutions. So we really can't compare it against anything else.""It's taken our backup from being a full-time job to being when you need it, set it up. Our users could be empowered to access their own data backups. Which means we can alleviate a lot of the administration from the backup administrator.""There's no impact on the endpoint. It runs in the background and it's something that you install and then forget about.""The compression and deduplication are great for optimizing bandwidth and speed. I don't have to worry about it or think about it, and, because it's a SaaS solution, I don't have to worry about the storage size.""In terms of the speed of backup, it operates seamlessly, so I'd rate it as excellent... with my daily use and workload, quite honestly I don't even notice when it backs up.""Integration with Active Directory and the Azure platform make it a complete solution.""It's very easy to set up the storage across all platforms. This allows us to be dynamic and change on-the-fly."

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"The most valuable features are the email backup and the SharePoint backup."

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"The solution is very stable.""It does not slow down your computer or use a lot of resources as it works.""Technical support handled all our issues quickly and effectively.""It seems reliable and easy to use.""The Granular Restore of SQL feature has been a lifesaver more times than I can count. One of the main reasons for looking at Carbonite was their support for platforms like AIX and AS/400 Series.""Easy verification of things is the most valuable feature."

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Cons
"I would like to see some of the code execute a little bit better when I add new licenses and assign licenses to users. I'd like to see that information update a little quicker.""The navigation of it needs improvement in terms of the UX. The product itself, it works as expected. It's all user experience and user interface improvements that could be made and it could be made a little more consumer-friendly.""I would like to see more customizable reports. I have reports going right now, but the daily report, for example, shows something like 40 jobs that ran when there are just a few endpoints on there. I'd like to just know if the endpoint was successfully backed up, not how many times. More customizable reports would be nice to have.""The setup was a little bit difficult for a non-IT person like me. My OneDrive is protected by multifactor authentication, and to get the backup to begin behind that multifactor authentication took a little bit of almost customized support, even though I was following the instructions and the videos. That process could have been easier.""There is room for improvement in the Knowledge Base and error reporting. I would like to see best practices in the Knowledge Base, and have the ability to diagnose errors without contacting support."

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"It is not a traditional restore process and it is somewhat limited in what we can do."

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"In the next release I would like to see an improvement in the auto failover option.""They do not yet have USB recovery but they are adding it in coming releases.""The support for object storage isn't quite there yet. Its public cloud support can be improved. I would love to see the public cloud support for object storage, and it would be great, but what I always hear from the folks at Carbonite is that in a lot of cases, it directly competes with their cloud offering. So, I don't know when or where that will go or if that will go anywhere, but we are hopeful to see something. The dashboard is a little outdated. If they gave it a facelift and put some better design around their dashboard, that would be tremendous. I generally care less about the visual aesthetics of an application as long as it does what it needed to do, which is true in the case of this solution. We also have the Microsoft 365 platform. Because they're two separate platforms, I have to log in to my Microsoft platform to manage it, and I have to log into my Carbonite server backup platform to manage it. Having these two coexist together in one management console is really what we're looking for, but we went for it knowing this. We also knew that there would be some integration coming down the road. So, we're again hoping to see some of that coming in 2021.""The only thing that I would like to see improved is related to marketing. Currently, it is very difficult to find the right paper and stuff for me. Their marketing department should provide better information because currently, it is very difficult to find information on the internet. It was bought over by OpenText, and you won't be able to find a lot of information about this solution on their site. They should also provide training facilities for commercial purposes. Some of my colleagues recently went for pilot training, and they were technical. If I want to get trained, the training has to be more commercial. Currently, there is no such training for users like me."

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Pricing and Cost Advice
"I looked at this at the beginning of the year and I don't remember what the prices were for all the other services, but I thought that Metallic's was fair. It was also highly rated, which was even more important than cost because I need a reliable, secure, backup method."

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"I am not sure, but I believe that the cost is $7 USD per user."

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"We pay 9,000 dollars per year for our license.""The pricing is between $120 and $150 per year.""Its price is reasonable."

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Also Known As
Carbonite Recover Backup
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Overview

Metallic is a division of Commvault that brings you powerful, enterprise-grade backup and recovery technology with simple cloud delivery. You’ll be up and running in as little as 15 minutes with no big upfront investment. Proven Commvault technology with built-in best practices means you’ll get fast, secure backups and speedy, granular restore to protect you against data loss. Metallic offers solutions for Office 365 backup & recovery, endpoint backup & recovery, as well as data protection for VMs, files, databases and cloud-native object storage. Whether you’re protecting 1 terabyte or 1,000, safeguard your data now and later with all the benefits of SaaS: from a simple free trial to hassle-free deployment.

A Service Level Agreement doesn’t cover it all. SLAs account for service disruptions, but good luck recovering lost, deleted, or corrupt content. AvePoint Cloud Backup makes the best of a worst-case scenario. Whether it’s user error, an outage, or a ransomware attack - we’ve got your back(up).

Carbonite Server securely replicates data to the local backup server while securing a second copy in the cloud. Granular restore and local failover options ensure rapid recovery and minimal data loss. With integrated hardware and cloud failover for critical systems, Carbonite Server provides reliable data protection.

Offer
Learn more about Metallic
Learn more about AvePoint Cloud Backup
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Sample Customers
Learn more at Metallic.io
Swedish Match, Hydro, Mercury IT, Avepoint
INLINE Commercial Construction, Hamilton County
Top Industries
VISITORS READING REVIEWS
Computer Software Company35%
Comms Service Provider24%
Manufacturing Company5%
Financial Services Firm4%
VISITORS READING REVIEWS
Computer Software Company34%
Comms Service Provider23%
Manufacturing Company5%
Construction Company4%
VISITORS READING REVIEWS
Computer Software Company25%
Comms Service Provider19%
Non Profit7%
Manufacturing Company7%
Find out what your peers are saying about Veeam Software, Zerto, NetApp and others in Cloud Backup. Updated: February 2021.
465,339 professionals have used our research since 2012.

AvePoint Cloud Backup is ranked 18th in Cloud Backup with 1 review while Carbonite Server is ranked 15th in Cloud Backup with 4 reviews. AvePoint Cloud Backup is rated 9.0, while Carbonite Server is rated 8.6. The top reviewer of AvePoint Cloud Backup writes "User-friendly, knowledgeable technical support, and the email backup features work well". On the other hand, the top reviewer of Carbonite Server writes "Granular Restore feature has been a lifesaver, but the support for object storage isn't quite there yet". AvePoint Cloud Backup is most compared with Veeam Backup for Office 365, Veeam Backup & Replication, Spanning SaaS Backup, CloudAlly and Veritas CloudPoint, whereas Carbonite Server is most compared with Veeam Backup for Office 365, Veeam Backup & Replication, Zerto, Acronis Backup and SolarWinds Backup.

See our list of best Cloud Backup vendors.

We monitor all Cloud Backup reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.