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Top Review
Find out what your peers are saying about Veeam Software, Commvault, Zerto and others in Cloud Backup. Updated: September 2021.
536,244 professionals have used our research since 2012.
Quotes From Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros
"This solution gives me the full insight without having to use other products, metrics, or reporting tools.""It has significantly reduced the amount of manual work required to manage your backup operations. We're going from an on-prem to a non-on-prem, we're all doing nonsolutions. So we really can't compare it against anything else.""It's taken our backup from being a full-time job to being when you need it, set it up. Our users could be empowered to access their own data backups. Which means we can alleviate a lot of the administration from the backup administrator.""There's no impact on the endpoint. It runs in the background and it's something that you install and then forget about.""The compression and deduplication are great for optimizing bandwidth and speed. I don't have to worry about it or think about it, and, because it's a SaaS solution, I don't have to worry about the storage size.""In terms of the speed of backup, it operates seamlessly, so I'd rate it as excellent... with my daily use and workload, quite honestly I don't even notice when it backs up.""Integration with Active Directory and the Azure platform make it a complete solution.""It's very easy to set up the storage across all platforms. This allows us to be dynamic and change on-the-fly."

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"The most valuable features are the email backup and the SharePoint backup."

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"The backup and restore functionality is very easy to use and manage.""The product is successful with the SMB market."

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Cons
"I would like to see some of the code execute a little bit better when I add new licenses and assign licenses to users. I'd like to see that information update a little quicker.""The navigation of it needs improvement in terms of the UX. The product itself, it works as expected. It's all user experience and user interface improvements that could be made and it could be made a little more consumer-friendly.""I would like to see more customizable reports. I have reports going right now, but the daily report, for example, shows something like 40 jobs that ran when there are just a few endpoints on there. I'd like to just know if the endpoint was successfully backed up, not how many times. More customizable reports would be nice to have.""The setup was a little bit difficult for a non-IT person like me. My OneDrive is protected by multifactor authentication, and to get the backup to begin behind that multifactor authentication took a little bit of almost customized support, even though I was following the instructions and the videos. That process could have been easier.""There is room for improvement in the Knowledge Base and error reporting. I would like to see best practices in the Knowledge Base, and have the ability to diagnose errors without contacting support.""For simpler environments, they have some templates for startups. Possibly for a smaller environment, they need to do more automatic configuration and selections of users who want to do backups. This is mainly for smaller environments. I would like them to have the same system fit for all environments: small and big environments. Currently, we have to do a lot of configuration of the layout, which takes time. This solution is appropriate for enterprise-level enterprise, but I would like it to be easier to use for SMB environments.""Getting my guys the right access has a learning curve. Sometimes, it is, "Oh, okay. I think I got it for you." Then, they say, "Oh, nope. I logged in but I can't see this." Then, it is, "Okay, hold on. Give me a second. Let me change that. Okay, it's this one." That learning curve has probably taken a little bit longer than some simpler things. So, Metallic has some granularity, and as a systems administrator, I appreciate that. At the same time, I also realize that I have to learn it."

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"It is not a traditional restore process and it is somewhat limited in what we can do."

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"The GUI could be slightly improved.""It's a global feature that the customer thinks they don't have enough tools to manage, to copy, to delay, and to classify the object file in the backup directory. So they need more tools to manage files in object directory."

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Pricing and Cost Advice
"I looked at this at the beginning of the year and I don't remember what the prices were for all the other services, but I thought that Metallic's was fair. It was also highly rated, which was even more important than cost because I need a reliable, secure, backup method.""It is not the cheapest solution. I think the pricing is fair for mid-side customers. It is between all the other options.""Hands down, Metallic provides us with more predictable costs for our backup requirements. You are getting what you pay for. If they are charging you X amount of dollars at that point, that is what you are going to pay. So far, I have not seen any hidden costs or any kind of gotchas. It is pretty cut-and-dry. They will let you know, "Hey, you are going to use our storage and it will cost you this much. You are going to use your storage, then we are going to charge you this much to backup.""

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"I am not sure, but I believe that the cost is $7 USD per user."

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"The price is not cheap, nor is it costly."

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Questions from the Community
Top Answer: It is just about as flexible as you can get; simple. You can put it anywhere you want. You can put it on-prem or in your… more »
Top Answer: I used the free trial to test it. That was our proof of concept. I had the servers up and running by the middle of the… more »
Top Answer: Permissions can be tricky. There is granularity when trying to get people to write permissions to be able to view… more »
Top Answer: The most valuable features are the email backup and the SharePoint backup.
Top Answer: This product costs more upfront but in the end, it's cheaper than the competitors once you back everything up. I don't… more »
Top Answer: It is not a traditional restore process and it is somewhat limited in what we can do. We need to know specifically what… more »
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Comparisons
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Overview

Metallic is the SaaS division of Commvault that delivers powerful, enterprise-grade backup and recovery technology with simple cloud delivery. With Metallic, you’ll be up and running in as little as 15 minutes with no big upfront investment. Proven Commvault technology with built-in best practices means fast, secure backups and speedy, granular restore to protect you against data loss. Metallic offers solutions for VM & Kubernetes backup, Office 365 backup, endpoint backup, and Salesforce backup, and covers a wide range of workloads running both on premises and in the cloud. Whether you’re protecting 10 terabytes of data or 10,000+, Metallic gives you the best choice and flexibility for your hybrid cloud journey.

Safeguard your data now and later with all the benefits of SaaS - from free trial to hassle-free deployment and simplified ongoing management.

A Service Level Agreement doesn’t cover it all. SLAs account for service disruptions, but good luck recovering lost, deleted, or corrupt content. AvePoint Cloud Backup makes the best of a worst-case scenario. Whether it’s user error, an outage, or a ransomware attack - we’ve got your back(up).

With Cloud Protection Manager, you get an enterprise-class solution purpose-built for the AWS cloud that provides full support for EC2/EBS, RDS, RedShift, & Aurora.

Offer
Learn more about Metallic
Learn more about AvePoint Cloud Backup
Learn more about N2WS Cloud Protection Manager
Sample Customers
Learn more at Metallic.io
Swedish Match, Hydro, Mercury IT, Avepoint
Coca-Cola, tecRacer, Cloudar, Goodwill
Top Industries
VISITORS READING REVIEWS
Computer Software Company32%
Comms Service Provider21%
Government5%
Manufacturing Company4%
VISITORS READING REVIEWS
Computer Software Company31%
Comms Service Provider24%
Government5%
Manufacturing Company5%
VISITORS READING REVIEWS
Computer Software Company28%
Comms Service Provider16%
Media Company11%
Energy/Utilities Company5%
Company Size
REVIEWERS
Small Business57%
Large Enterprise43%
VISITORS READING REVIEWS
Small Business33%
Midsize Enterprise3%
Large Enterprise64%
No Data Available
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Find out what your peers are saying about Veeam Software, Commvault, Zerto and others in Cloud Backup. Updated: September 2021.
536,244 professionals have used our research since 2012.

AvePoint Cloud Backup is ranked 16th in Cloud Backup with 1 review while N2WS Cloud Protection Manager is ranked 25th in Cloud Backup with 2 reviews. AvePoint Cloud Backup is rated 9.0, while N2WS Cloud Protection Manager is rated 7.0. The top reviewer of AvePoint Cloud Backup writes "User-friendly, knowledgeable technical support, and the email backup features work well". On the other hand, the top reviewer of N2WS Cloud Protection Manager writes "Reliable cloud data backup solution but could use more management tools". AvePoint Cloud Backup is most compared with Veeam Backup for Office 365, Veeam Backup & Replication, Spanning SaaS Backup, Druva inSync and CloudAlly, whereas N2WS Cloud Protection Manager is most compared with Veeam Backup & Replication, CloudEndure Disaster Recovery, CloudRanger, Veeam Backup for Office 365 and Druva inSync.

See our list of best Cloud Backup vendors.

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