AWS Auto Scaling vs Splunk ITSI (IT Service Intelligence) comparison

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Amazon Web Services (AWS) Logo
299 views|223 comparisons
89% willing to recommend
Splunk Logo
2,043 views|1,379 comparisons
96% willing to recommend
Comparison Buyer's Guide
Executive Summary

We performed a comparison between AWS Auto Scaling and Splunk ITSI (IT Service Intelligence) based on real PeerSpot user reviews.

Find out in this report how the two Application Performance Monitoring (APM) and Observability solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
To learn more, read our detailed AWS Auto Scaling vs. Splunk ITSI (IT Service Intelligence) Report (Updated: March 2024).
767,995 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"The most valuable feature of the solution is that it scales automatically without manual intervention based on the metrics we provide.""The solution helps optimize the cost of the AWS environment.""Our internal business applications are hosted in AWS Auto Scaling.""It can scale.""When a lot of traffic comes into our organization, the product scales our instances based on our environment’s requirements.""It is a stable platform.""AWS Auto Scaling is cost-effective and very useful for businesses.""I like the graphs provided by the tool."

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"It's scalable and expands well.""The feature that stood out to me most from Splunk IT Service Intelligence (ITSI) was automated dashboarding or reporting. The solution lists the severity level of issues, and the response times.""The most valuable features are the agility, being able to ingest many data sources with no limitation on capacity.""I find the episode review, glass tables, and correlation search features very useful.""ITSI provides a visual representation of complex tools and context, using color coding and other features to make it easy for anyone at the monitoring or service desk to use.""Splunk ITSI helps us secure our environment by allowing us to create automatons that run when alerts are triggered.""The modeling required to setup ITSI has been very helpful in providing us a better understanding and a logical view of our services. The modeling is flexible and can be as granular or high level as our needs dictate.""The most valuable aspect lies in its utilization of predictive analytics to anticipate and prevent incidents within a window of twenty to thirty minutes."

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Cons
"The product’s security features need improvement.""In comparison to other public clouds, the product is costly.""The billing and cost optimization of the solution could be improved.""The setup can be a bit complex in some situations.""It could be cheaper.""The speed of the solution must be improved.""It has latency issues. It depends on the distribution used, whether it's Amazon Linux, Windows Linux, etc. Occasionally, there are latency issues, which might lead to slower performance.""The product could add more features for managing instances."

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"The problem becomes the price, as Splunk is an expensive product.""It could be a little easier to use with the thresholding. We've struggled a little bit with thresholding.""The cost of the license could be lower.""Microservices is the only area where Splunk ITSI can be improved. When things come from one EC2 instance to another, there's a lack of exposure to microservices, so we can't know what's happening. Apart from that, it's doing pretty well.""The license cost is expensive.""Splunk ITSI generates numerous false positives and has the potential for enhancement.""The solution should integrate more features in NEAP.""Quality-of-life features have room for improvement."

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Pricing and Cost Advice
  • "The pricing is good. I have not had any customers that have complained about the price."
  • "AWS Auto Scaling's price is high."
  • "The product has moderate pricing."
  • "The product is expensive."
  • "AWS Auto Scaling is a cheap solution."
  • "AWS Auto Scaling is an expensive solution."
  • "AWS Auto Scaling is a pay-per-use and pay-as-you-use service."
  • More AWS Auto Scaling Pricing and Cost Advice →

  • "I would prefer that the price be reduced, as it would be easier to implement it and to sell it."
  • "Splunk pricing is high."
  • "The pricing of Splunk is a bit high."
  • "Splunk ITSI is a pay-per-use service that is priced fairly based on the amount of data we use."
  • "Its pricing has been changed as per the market. You get a good support service with it as well. They have 24/7 customer support. There is a portal, and if you are having issues, they are available in order to resolve them. So, its pricing isn't too much."
  • "Splunk ITSI is expensive; however, with the appropriate use case, it justifies the cost."
  • "Splunk ITSI is an expensive tool, and we need to purchase the utility license."
  • "Pricing has some room for improvement."
  • More Splunk ITSI (IT Service Intelligence) Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:The various scaling options available, such as step scaling, are particularly useful.
    Top Answer:While I haven't found any significant need for improvement in AWS Auto Scaling, the setup can be a bit complex in some situations.
    Top Answer:One particularly useful feature of Splunk ITSI is the ability to create custom services.
    Top Answer:The product is expensive. It's one of the most expensive options, although maybe not as expensive as Datadog.
    Top Answer:In Splunk ITSI, thresholds automatically trigger incidents when a service value falls below the threshold. This prevents us from automatically triggering alerts for situations where the service value… more »
    Ranking
    Views
    299
    Comparisons
    223
    Reviews
    9
    Average Words per Review
    297
    Rating
    8.6
    Views
    2,043
    Comparisons
    1,379
    Reviews
    23
    Average Words per Review
    828
    Rating
    8.0
    Comparisons
    Also Known As
    AWS Auto-Scaling
    Learn More
    Overview

    AWS Auto Scaling monitors your applications and automatically adjusts capacity to maintain steady, predictable performance at the lowest possible cost. Using AWS Auto Scaling, it’s easy to setup application scaling for multiple resources across multiple services in minutes. The service provides a simple, powerful user interface that lets you build scaling plans for resources including Amazon EC2 instances and Spot Fleets, Amazon ECS tasks, Amazon DynamoDB tables and indexes, and Amazon Aurora Replicas. AWS Auto Scaling makes scaling simple with recommendations that allow you to optimize performance, costs, or balance between them. If you’re already using Amazon EC2 Auto Scaling to dynamically scale your Amazon EC2 instances, you can now combine it with AWS Auto Scaling to scale additional resources for other AWS services. With AWS Auto Scaling, your applications always have the right resources at the right time.

    Splunk IT Service Intelligence (ITSI) is a powerful analytics-driven monitoring and analytics solution that provides real-time insights into the health and performance of IT services. 

    It enables organizations to proactively identify and resolve issues, optimize service delivery, and improve overall IT operations. With its advanced machine learning capabilities, ITSI automatically detects anomalies, predicts future events, and prioritizes alerts based on business impact. 

    The solution offers a centralized view of IT services, allowing users to visualize and analyze data from multiple sources in a single dashboard. ITSI also provides customizable KPIs, service-level agreements (SLAs), and key performance indicators (KPIs) to measure and track service performance. 

    With its intuitive interface and powerful analytics capabilities, Splunk ITSI empowers IT teams to deliver reliable and efficient services, ensuring maximum uptime and customer satisfaction.

    Sample Customers
    Expedia, Intuit, Royal Dutch Shell, Brooks Brothers
    TransUnion, Cox Automotive, Carnival Cruises, Leidos, Econocom, National Ignition Factory, Entrust Datacard, Molina Healthcare, United States Census Bureau
    Top Industries
    REVIEWERS
    Computer Software Company27%
    Manufacturing Company18%
    Non Tech Company18%
    Retailer9%
    VISITORS READING REVIEWS
    Financial Services Firm22%
    Government15%
    Computer Software Company13%
    Manufacturing Company11%
    REVIEWERS
    Financial Services Firm38%
    Insurance Company13%
    Logistics Company13%
    Computer Software Company13%
    VISITORS READING REVIEWS
    Financial Services Firm19%
    Computer Software Company13%
    Government13%
    Manufacturing Company8%
    Company Size
    REVIEWERS
    Small Business43%
    Midsize Enterprise10%
    Large Enterprise48%
    VISITORS READING REVIEWS
    Small Business22%
    Midsize Enterprise4%
    Large Enterprise75%
    REVIEWERS
    Small Business10%
    Midsize Enterprise17%
    Large Enterprise73%
    VISITORS READING REVIEWS
    Small Business14%
    Midsize Enterprise7%
    Large Enterprise79%
    Buyer's Guide
    AWS Auto Scaling vs. Splunk ITSI (IT Service Intelligence)
    March 2024
    Find out what your peers are saying about AWS Auto Scaling vs. Splunk ITSI (IT Service Intelligence) and other solutions. Updated: March 2024.
    767,995 professionals have used our research since 2012.

    AWS Auto Scaling is ranked 27th in Application Performance Monitoring (APM) and Observability with 17 reviews while Splunk ITSI (IT Service Intelligence) is ranked 12th in Application Performance Monitoring (APM) and Observability with 28 reviews. AWS Auto Scaling is rated 8.8, while Splunk ITSI (IT Service Intelligence) is rated 8.2. The top reviewer of AWS Auto Scaling writes "The product helps reduce costs and avoids interruptions to the customer experience". On the other hand, the top reviewer of Splunk ITSI (IT Service Intelligence) writes "Provides great end-to-end visibility into our network environment and helped us reduce alert noise". AWS Auto Scaling is most compared with , whereas Splunk ITSI (IT Service Intelligence) is most compared with ServiceNow IT Operations Management, Grafana, Dynatrace, Splunk APM and BMC TrueSight Operations Management. See our AWS Auto Scaling vs. Splunk ITSI (IT Service Intelligence) report.

    See our list of best Application Performance Monitoring (APM) and Observability vendors.

    We monitor all Application Performance Monitoring (APM) and Observability reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.