We performed a comparison between AWS Systems Manager and BMC TrueSight Server Automation based on real PeerSpot user reviews.
Find out in this report how the two Configuration Management solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The solution is easy to use, simple to understand for those new to using it, and combined with the other Microsoft products it makes for an overall good package."
"The ability to block and erase remote devices is valuable to us, especially when those devices are lost."
"Being able to manage the devices remotely is most valuable. We can push security requirements through Microsoft Intune."
"The solution is easy to use."
"The most important thing for me is the autopilot feature."
"Intune can wipe devices. For example, if a disgruntled employee wants to leak the data on their company phone, Intune can terminate their access and wipe the entire device with a click."
"Stable product that's easy to set up compared to other MDM products."
"This product works very well for companies already using the full Microsoft suite."
"Has a variety of automation options."
"The solution's ability to scale is good."
"The solution is user-friendly"
"With AWS Systems Manager, our company can patch our systems directly from it, so we don't need to patch our systems manually."
"Systems Manager has a feature where it analyzes the logs and gives us a performance overview in the form of a graph. We know when it's taking up more resources and when there are spikes, so we can predict the usability."
"When we do the automation in the cloud, we use the SSM agent. This helps us to test our automation and documents, and monitor the cloud."
"The solution is stable."
"Technical support is good."
"The product's valuable feature is its ability to conduct patching for multiple servers simultaneously."
"Scalability is good."
"Server Automation's best feature is automated patching. It also helps us automate compliance and report generation. We can even integrate TrueSight Server Automation with a vulnerability management solution to remedy vulnerabilities by applying patches, deploying scripts, or changing registry entries."
"BMC Bladelogic Automation can be used across many OS platforms, providing us flexibility for deployments."
"The most valuable feature is its ability to remediate quickly and efficiently across a number of IT assets at the same time. It takes away manual efforts from the team to go out and fix those vulnerabilities through patching, conflict updates, etc."
"The ability to script and create BL packages to perform various functions. This makes automating our environment relatively easy to do."
"The main disadvantage seen today is regarding Linux clients. We have a lot of development resources that have Linux on their clients, and we can't manage them on the same platform, as we do with other clients such as macOS and Windows. So, it should have support for Linux clients. It should also have better support for macOS."
"It's the granularity: 'Is your firewall on? Is BitLocker on?' It's not amazing granularity. But I've looked into other products, like Duo, and they're all similar."
"I have a lot of Apple products in my environment. It would be nice to have an improved integration of Apple products with Microsoft Intune without Jam."
"From a new user's perspective, it may be a little overwhelming because there are quite a few things to look at in the console, however, once you are sort of acclimated and are familiar with your core functions, it's fairly simple and straightforward."
"Enhancements for managing MacOS more comprehensively would be beneficial."
"Microsoft Intune's support for Mac devices is lacking and could be improved."
"It doesn't economize when you scale up. We have over 14,000 employees, and we have between 7,500 and 8,000 city-owned or personal devices being used to conduct city business. Its price can be improved. It is not a cheap solution."
"Microsoft Intune lags market leaders, such as Apperian, in its MAM capabilities."
"The current challenge is that we can't pull any incidents from other accounts."
"Lacks sufficient integrations."
"The fact that AWS Systems Manager takes time to complete the patching process, makes it an area where improvements are required."
"We formerly used third-party products to analyze the log, give us information, and find bottlenecks. Systems Manager could provide more tools that conduct this analysis, so we don't have to do it ourselves."
"Additional features can be added as per customer requirements."
"The AWS UIs are not the most intuitive. Also, the usability needs room for improvement."
"Provisioning needs to be more user-friendly. We were using BladeLogic for provisioning, but due to a lot of issues and complications, we had to stop using provisioning with this tool."
"There is no option to see all the servers we patch and we cannot find what the server status is. Of course, we can what has been completed and what is pending and which servers have failed, but we cannot find server status from the BMC tool. For example, is the RDP up or not. We are using separate scripts for that."
"BMC TrueSight Server Automation's scripting needs improvement."
"We've had to increase RAM and CPU processing in order to alleviate some of the sluggishness during patching."
"I would like to see a better methodology for handling REST calls and integration into the APIs. They add new APIs as they add functions, but they've missed some from older components which they still haven't added in. Some of the APIs are there but the CLI calls are not there."
"The architecture is big, so the initial setup is not a straightforward task."
"Resource management on the base servers is sluggish and could be improved."
"We encountered some reporting issues. Also, we needed to gather information from the backend before the product execution. The output's format is not good."
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AWS Systems Manager is ranked 7th in Configuration Management with 6 reviews while BMC TrueSight Server Automation is ranked 12th in Configuration Management with 18 reviews. AWS Systems Manager is rated 8.2, while BMC TrueSight Server Automation is rated 8.2. The top reviewer of AWS Systems Manager writes "Offers a variety of automation options; simplifies governance and administration ". On the other hand, the top reviewer of BMC TrueSight Server Automation writes "Easy to deploy, automatic patching, and scalable". AWS Systems Manager is most compared with Microsoft Configuration Manager, Red Hat Ansible Automation Platform, Red Hat Satellite, AWS CloudFormation and BigFix, whereas BMC TrueSight Server Automation is most compared with Red Hat Ansible Automation Platform, BigFix, Red Hat Satellite, Microsoft Configuration Manager and HashiCorp Terraform. See our AWS Systems Manager vs. BMC TrueSight Server Automation report.
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