We performed a comparison between AWS Systems Manager and Microsoft Configuration Manager based on real PeerSpot user reviews.
Find out in this report how the two Configuration Management solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The solution is scalable. We currently have tens of thousands of users within our organization using the solution."
"The ability to (somewhat) manage full Windows 10 computers including EXE-based or MSI-based application deployments using Azure Active Directory as Identity."
"One of the main features of the solution is it allows the management of many devices in different ways."
"It is a very stable and scalable cloud-only solution."
"The most valuable includes managing everything from a single console."
"The stability is good."
"Intune provides full endpoint visibility and IT control across device platforms. You can individualize it for your company with the Intune Company Portal app."
"...Intune itself integrates with that entire Microsoft ecosystem. As an individual product itself, it's okay. It holds up. But when you start saying "I've bought this as part of a wider solution, as a company we are going Microsoft throughout," then it makes more sense to have Microsoft Intune... so you have that single dashboard."
"The solution is user-friendly"
"With AWS Systems Manager, our company can patch our systems directly from it, so we don't need to patch our systems manually."
"The solution's ability to scale is good."
"Systems Manager has a feature where it analyzes the logs and gives us a performance overview in the form of a graph. We know when it's taking up more resources and when there are spikes, so we can predict the usability."
"When we do the automation in the cloud, we use the SSM agent. This helps us to test our automation and documents, and monitor the cloud."
"Has a variety of automation options."
"I like the data collection."
"The solution has a very good set of features."
"Software deployment and WSUS are most valuable."
"The product is useful for patch management."
"With the SCCM inventory, we found a lot of rogue applications. We were able to identify them, find out who was running them, and either put them on our application list or remove them."
"Endpoint Manager is valuable to our organization because it allows us to connect to our enterprise from remote locations securely. The most useful feature is its robustness and scalability. It is highly scalable and flexible, allowing us to use it in various environments. Additionally, we can specialize the policies related to each device group. This ensures that each group has access to the applications they need for their work and non-work hours."
"Automation of operating system, application, and update deployments massively reduces IT operations effort."
"The solution is stable."
"The product needs to upgrade itself when the server is overloaded."
"I think that there is room for improvement with the reporting. If this is done, it will be a better product."
"It would be nice to have a location tracker for the mobile device management tool. I'm not sure if it exists but hasn't been configured or if it's missing, but we've been unable to utilize the location features."
"It would help if administrators could pinpoint the exact location of a stolen device to help law enforcement retrieve it and apprehend the suspect."
"The solution could improve by having better integration with Apple."
"Additional application deployment options e.g. MSI deployment with more complex parameters or additional side-by-side files, and non-MSI deployment options."
"It needs incorporation of Knox, ZeroTouch, etc."
"Intune lags all of its competitors in terms of report generation."
"The fact that AWS Systems Manager takes time to complete the patching process, makes it an area where improvements are required."
"We formerly used third-party products to analyze the log, give us information, and find bottlenecks. Systems Manager could provide more tools that conduct this analysis, so we don't have to do it ourselves."
"The current challenge is that we can't pull any incidents from other accounts."
"The AWS UIs are not the most intuitive. Also, the usability needs room for improvement."
"Lacks sufficient integrations."
"Additional features can be added as per customer requirements."
"The cost of the product can be improved."
"With Microsoft Premier Support, you get what you pay for. There's Third Tier Support that you pay for. If you pay for that, you get excellent support, and if you don't pay for that, then you get the less experienced staff."
"It should provide the ability to remotely connect to mobile devices. There are some solutions that are doing that, but with Microsoft Intune, the only way to remotely connect to devices outside the organization and mobile devices is by using TeamViewer. It is pretty strange for a big company like Microsoft to not have something for that."
"Their compliance reporting is not accurate, and they admitted it on the phone when we had a call with them. We were trying to understand why their numbers didn't match on our compliance reports. It is not accurate and you cannot depend on the compliance reports. The numbers just don't match, and we can't figure out why. We called Microsoft and they said, "Yeah, that's a known issue." But there is no word that they're working on it."
"Troubleshooting in general needs improvement. There's just a ton of logs to go through, and so finding the error log that corresponds with that you're doing can sometimes be difficult."
"Our company would prefer not rebooting computers while people are using them. There seems to be no strategy behind it."
"Microsoft should extend support for additional platforms."
"The solution can be improved with the addition of a mobile device manager."
More Microsoft Configuration Manager Pricing and Cost Advice →
AWS Systems Manager is ranked 7th in Configuration Management with 6 reviews while Microsoft Configuration Manager is ranked 2nd in Configuration Management with 78 reviews. AWS Systems Manager is rated 8.2, while Microsoft Configuration Manager is rated 8.2. The top reviewer of AWS Systems Manager writes "Offers a variety of automation options; simplifies governance and administration ". On the other hand, the top reviewer of Microsoft Configuration Manager writes "Seamless system updates, useful integration, and reliable". AWS Systems Manager is most compared with Red Hat Ansible Automation Platform, Red Hat Satellite, AWS CloudFormation, BigFix and Chef, whereas Microsoft Configuration Manager is most compared with Red Hat Ansible Automation Platform, ManageEngine Endpoint Central, BigFix, Tanium and Red Hat Satellite. See our AWS Systems Manager vs. Microsoft Configuration Manager report.
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