We performed a comparison between AWS Systems Manager and Microsoft Configuration Manager based on real PeerSpot user reviews.
Find out in this report how the two Configuration Management solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."It's normally able to meet 100% expectations of our customers."
"The solution appears to be stable and scalable."
"There are so many features, but Windows Autopilot is one of the features that are very valuable for most customers."
"I haven't used other mobile device management solutions, but compared to SCCM, we eliminate a lot of on-premises infrastructure and maintenance by using Intune."
"For our office workers who are not based in Norway, when we order the PC, we can do some of the settings for them. These are standardized settings. We can set them up exactly as they are in Norway so that they're the same."
"Stable solution at a good price."
"The solution is easy to use."
"Being able to manage the devices remotely is most valuable. We can push security requirements through Microsoft Intune."
"Has a variety of automation options."
"With AWS Systems Manager, our company can patch our systems directly from it, so we don't need to patch our systems manually."
"When we do the automation in the cloud, we use the SSM agent. This helps us to test our automation and documents, and monitor the cloud."
"Systems Manager has a feature where it analyzes the logs and gives us a performance overview in the form of a graph. We know when it's taking up more resources and when there are spikes, so we can predict the usability."
"The solution is user-friendly"
"The solution's ability to scale is good."
"I like its ease of use. It does what you need it to do, and it's a one-stop-shop for the company and for all your deployments. If you incorporate Intune into it, you can have both. You can bring your own devices and corporate devices, and everything runs out of SCCM and Intune."
"One of the standout features of SCCM is its application management capabilities. It allows us to create packages efficiently and deploy them to specific groups within our network. This streamlined process has significantly improved our software distribution workflows."
"The most valuable features are Remote Connect, SUP, Cloud functionality, Report, Query, and third-party patching."
"I like a lot of the reporting capabilities and baseline configurations."
"The product is very stable compared to older versions."
"Microsoft Configuration Manager gives different tools in one solution."
"I have found the solution to be scalable. We have around 50,000 users using the solution."
"It's a stable product."
"There needs to be more support for Mac operating systems."
"The reports aren't complete, and it's not easy to build custom reports. For example, Windows Autopilot isn't working well in cases where the computers don't have a good internet connection. Then the option is not good enough."
"It's only good for a Microsoft environment."
"The configuration could be better by consolidating options and making it simpler."
"It would help if administrators could pinpoint the exact location of a stolen device to help law enforcement retrieve it and apprehend the suspect."
"Microsoft Intune fails a lot when it comes to device compliance."
"I expect Microsoft Intune to have more features in the cloud because there are two major functionalities that we need to be added. This is software metering and license management. These functionalities, for now, must be on-premise. For this purpose, we have set up a SQL Server and I hope that in near future this option will be in the cloud in Microsoft Intune."
"The pricing could be improved."
"Lacks sufficient integrations."
"The AWS UIs are not the most intuitive. Also, the usability needs room for improvement."
"The fact that AWS Systems Manager takes time to complete the patching process, makes it an area where improvements are required."
"We formerly used third-party products to analyze the log, give us information, and find bottlenecks. Systems Manager could provide more tools that conduct this analysis, so we don't have to do it ourselves."
"The current challenge is that we can't pull any incidents from other accounts."
"Additional features can be added as per customer requirements."
"The ability to integrate MDM would be great."
"This solution needs to be supported on all Operating systems."
"The downside of Microsoft Endpoint Configuration Manager is it's an on-premise-based solution. With the pandemic coming on board the need to support users across the globe has increased. For a while, we would use the in-built Microsoft Teams screen sharing feature but the disadvantage of that is you cannot perform privileged access. Microsoft does not give you access to that. That's where you need cloud-based tools, such as BeyondTrust or Freshservice."
"The analysis is something that can be integrated. Their report analysis can be improved a little bit due to the fact that most of the time complaints policies are saved by the admins. It's something that we need to look into and search for."
"The solution is a bit heavy on the sources such as RAM or CPU and the software needs to be a bit lighter."
"A lot of experience is needed in terms of troubleshooting, as this is one of the most difficult tasks in MECM. We were seven people in a group and I was the only one that had the patience to do the troubleshooting at times."
"With Microsoft Premier Support, you get what you pay for. There's Third Tier Support that you pay for. If you pay for that, you get excellent support, and if you don't pay for that, then you get the less experienced staff."
"One area of improvement is regarding the patching of Office 365 products. We have some difficulties on this side, and it can be improved."
More Microsoft Configuration Manager Pricing and Cost Advice →
AWS Systems Manager is ranked 7th in Configuration Management with 6 reviews while Microsoft Configuration Manager is ranked 2nd in Configuration Management with 78 reviews. AWS Systems Manager is rated 8.2, while Microsoft Configuration Manager is rated 8.2. The top reviewer of AWS Systems Manager writes "Offers a variety of automation options; simplifies governance and administration ". On the other hand, the top reviewer of Microsoft Configuration Manager writes "Seamless system updates, useful integration, and reliable". AWS Systems Manager is most compared with Red Hat Ansible Automation Platform, Red Hat Satellite, AWS CloudFormation, BigFix and Chef, whereas Microsoft Configuration Manager is most compared with Red Hat Ansible Automation Platform, ManageEngine Endpoint Central, BigFix, Tanium and Red Hat Satellite. See our AWS Systems Manager vs. Microsoft Configuration Manager report.
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