We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
"The solution has made it easier for us to trace the problems that we have with our requests and to monitor the timing of each step in each request we do in our endpoints."
"End-user Synthetics and monitoring are very good."
"The service maps that it creates, the health maps that it creates, the insights that it provides, etc., are all quite useful."
"The most valuable feature is application monitoring."
"The VPN is one of the solution's most valuable features for us."
"It does everything we wanted it to do."
"The breakdown of the response time of different components and getting in-depth details of the slow component are the most valuable features. It is easy to use, and it gets the job done."
"Working with the solution is very easy. It's user-friendly."
"The user interface is sometimes kind of confusing to understand. It's not very user-friendly."
"The deployment process could be improved."
"The product has good documentation for Linux, however, their documentation for Windows is lacking substantially. It's something they need to develop."
"They should bring the pricing down to be more competitive."
"The older view is much better than the new view that they have. We'd like to go back to that previous version. The user interface just isn't as nice as it used to be."
"How granular I could go down at looking at certain data, especially related to the operations, is limited."
"There has been some problem with the agent, and it is just not working well. It is not able to record information with the application server. They have been able to fix the issue, but it took quite a long time. This is the main issue in the APM products and also in New Relic. The mobile application monitoring has been pretty difficult to set up and also quite expensive. It should be a little bit easier and cheaper. Because it is pretty difficult and expensive, many customers don't take it."
"It would be nice if there were pre-made dashboards."
"The price depends on how many agents you want."
"This is an expensive tool."
"The price was one of the reasons we chose this solution."
AWS X-Ray helps developers analyze and debug production, distributed applications, such as those built using a microservices architecture. With X-Ray, you can understand how your application and its underlying services are performing to identify and troubleshoot the root cause of performance issues and errors. X-Ray provides an end-to-end view of requests as they travel through your application, and shows a map of your application’s underlying components. You can use X-Ray to analyze both applications in development and in production, from simple three-tier applications to complex microservices applications consisting of thousands of services.
New Relic is a software analytics and application performance management solution that gives users in-depth data visibility and analytics. By going right to the source, the code, New Relic enables users to develop quicker software, build improved products,and consistently impress their customers. Data tells a story and New Relic interprets what it is telling you.
AWS X-Ray is ranked 28th in Application Performance Management (APM) with 1 review while New Relic APM is ranked 6th in Application Performance Management (APM) with 7 reviews. AWS X-Ray is rated 7.0, while New Relic APM is rated 8.8. The top reviewer of AWS X-Ray writes "Scalable and good for tracing problems, but hard to configure". On the other hand, the top reviewer of New Relic APM writes "Reasonably priced, straightforward to set up, and performs as expected". AWS X-Ray is most compared with Datadog, Dynatrace, Azure Monitor, Google Stackdriver and Splunk, whereas New Relic APM is most compared with Datadog, Dynatrace, Splunk, Azure Monitor and Instana Dynamic APM.
See our list of best Application Performance Management (APM) vendors.
We monitor all Application Performance Management (APM) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.