We performed a comparison between IBM Cloud Identity Service and Microsoft Entra ID based on real PeerSpot user reviews.
Find out what your peers are saying about Microsoft, Okta, Google and others in Identity and Access Management as a Service (IDaaS) (IAMaaS)."One of the most valuable features of IBM Cloud Identity Service is that it delivers integrations with the commercial SaaS software that's available."
"It is stable. We can automate many of our daily operations with it, and we don't have to manage many things manually."
"It is multiple identity and access management, so all of the applications are valuable. It's also part of the automated process."
"Azure Active Directory features have helped improve our security posture. The remote working has been a massive help during the pandemic."
"The user functionality enables us to provide different levels of access, across many applications, for each user. We can customize the access level and set a security level in connection with that access. For instance, we can require MFA. That is a feature that helps enhance our security posture a lot."
"The most valuable features in Active Directory are the password writeback product and the MDM technology."
"The solution has some great features, such as identity governance, and user self-service. The Outlook application is very good and is used by a lot of people even if they are using Google services."
"It also has features that help improve security posture. The most important of these features include multifactor authentication, which is very useful for connecting to the organization, especially from outside the boundaries of the organization. That is very helpful when it comes to user security."
"Overall the solution functions very well, such as the ability to access it from the cloud."
"The features around permissions are excellent."
"The visibility and control for permission management are excellent."
"The initial setup is complex, it's not straightforward. It takes months because it's not straightforward."
"IBM Cloud Identity Service is going in the right direction with the product. They need to keep building out the integrations and having the library is very critical."
"Everything can be more stable and secure. There could also be more account features. I would like to be able to do more things through it to manage users' accounts."
"Adding a new account can be tricky."
"Certain aspects of the user interface can be rather clunky and slow. It can sometimes be circular in terms of clicking a link for a risky user sign-in and seeing what the risky login attempts were. It takes you in a circle back to where you started, so drilling down into details, especially if you are not in it every day and it is one of many tools that you use, can be difficult. It can be difficult to track down the source of an issue."
"The technical support has room for improvement."
"Initially, we wanted to exclude specific users from MSA. So, we had a condition policy, which forces MSA for all the users. So we wanted to exclude users who are using an NPS extension. So it was not listed, as a NPS extension was not listed outside an application, in actual, so, we go back and were not able to exclude users using NPS extension from MSA. So that was one limitation that we found and we had to work around that."
"The dashboard and interface could be better. It would be ideal if it was easier to use."
"For example, there were some authentication features that, for security purposes, had certain limitations. Those limitations still exist, but the portal now has options so that the customers can make custom features to manage their identity."
"I rate Microsoft support five out of 10. It's just okay."
"When it comes to Azure, creating certain things or getting different resources isn't very clear. You need a certain level of knowledge of the system. It could be a little bit more friendly so that some of the things can be done easily, but after everything is created, it's easy to use."
Earn 20 points
IBM Cloud Identity Service is ranked 22nd in Identity and Access Management as a Service (IDaaS) (IAMaaS) while Microsoft Entra ID is ranked 1st in Identity and Access Management as a Service (IDaaS) (IAMaaS) with 190 reviews. IBM Cloud Identity Service is rated 8.0, while Microsoft Entra ID is rated 8.6. The top reviewer of IBM Cloud Identity Service writes "Excellent support, beneficial integration, and low maintenance". On the other hand, the top reviewer of Microsoft Entra ID writes "Allows users to authenticate from home and has excellent integrations in a simple, stable solution". IBM Cloud Identity Service is most compared with , whereas Microsoft Entra ID is most compared with Microsoft Intune, Google Cloud Identity, CyberArk Privileged Access Manager, Yubico YubiKey and Cisco Duo.
See our list of best Identity and Access Management as a Service (IDaaS) (IAMaaS) vendors.
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