We performed a comparison between JumpCloud and Microsoft Entra ID based on real PeerSpot user reviews.
Find out in this report how the two Single Sign-On (SSO) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The thing that I find most valuable is that Omada consists of building blocks, which means that you can configure almost anything you want without using custom code, making it pretty easy to do. It's possible to connect to multiple target systems and to create one role that consists of different permissions in the different target systems. So one role in Omada can make sure that you have an account in three different systems."
"The most valuable feature in Omada is the governance. We work with other products and other product vendors, but the sweet spot in the market for Omada is where things are heavy on governance."
"The most valuable aspects of Omada Identity for me are the automation capabilities."
"I appreciate all the support we receive from Omada."
"Omada Identity Suite has a very powerful workflow engine. It is used for requesting access for approval to everything that's around Access Management and for re-certification purposes."
"The most relevant feature is Omada's reporting engine. Omada never 'forgets' and archives every process. All steps an admin, user, or manager has executed, are recorded in Omada."
"For me, the best feature of Omada Identity is its web interface because it's really easy for users to understand."
"Omada offers a technical solution that addresses both our needs."
"The UI is intuitively easy to use. It is easy to set up a user. I have found the group management to be pretty simple. You can group users, then assign them to groups of systems, and that relationship allows us to ease the management burden."
"Scalability-wise, I rate the solution a ten out of ten."
"JumpCloud enables different kinds of connections and enables employees or subcontractors not within the company to connect to our network securely."
"Ability to integrate all applications."
"The solution is stable."
"The interface is clean and user-friendly. Setting up new devices or setting up new users inside the system is easy. Also, it integrates with Office 365, which is pretty much a must for our organization."
"After deploying to the cloud, we had remote device management on all of our corporate laptops."
"Some of the most valuable features of Jumpcloud have been the use of the policies. They have been very helpful. There are modules in there for policies where you can create your own which indirectly are GPOs similar to what you have for Microsoft environments, however, they are only doing registry changes. They are very powerful and useful. Additionally, having your directory and SSO in one spot is another thing that they provide in application management. Adding, removing, and updating applications are in one place for desktop administration."
"Entra ID can be deployed using a hybrid model for organizations with a significant on-premises presence, or in a fully cloud-based setup for those that do not."
"Privileged Identity Management (PIM), managed identities, dynamic groups, and extension and security attributes are all great features."
"It's definitely both stable and scalable."
"The features around permissions are excellent."
"Coming from a traditional on-premises Active Directory infrastructure, it is purely a SaaS platform. It is global. It is evergreen. It is always evolving. It is core to the Microsoft Ecosystem."
"The most valuable features of Azure ID are the single sign-on and OpenID Connect authentication."
"Microsoft Azure AD is easy to install and is a stable solution."
"I like the downloads, availability for Android and iOS operating systems, and integration with Microsoft applications, such as Azure- and Office-based solutions. It is an excellent tool that helps with day-to-day business operations. I also like that I can install the app on my mobile."
"If I had to name one thing, it would be the user interface (UI)."
"The reporting and importing have room for improvement."
"The web GUI can be improved."
"It is not possible to customize reports on Omada Identity."
"Functionality and usability could be improved."
"I would like more training. As someone who is new to this world, I don't feel that the courses Omada provides are good enough. They should also improve the documentation. It is difficult to learn how to use the solution by yourself"
"Omada's reporting functionality is limited and could benefit from greater customization."
"The Omada Identity SaaS version doesn't provide all the features Omada Identity on-premise provides."
"The capability to get alerts would be great when CPU or RAM is high on an endpoint, or when a disk is failing. It would be great to get an alert rather than having to go looking for it."
"JumpCloud could improve the compatibility with other devices and operating systems. For example, the solution only works well with Mac and some Linux devices. It does not work for mobile devices, such as Android."
"For improvement, the tool should introduce more customization options."
"JumpCloud could improve the user interface. While it has certainly come a long way, there is still room for improvement in terms of simplifying and making it more intuitive for the user. In my opinion, the UI/UE could benefit from some modifications to enhance the overall user experience. I have suggested some changes to JumpCloud regarding this matter as I believe that they have the potential to further enhance the platform and make it even more user-friendly. There are certain small features within the system that users may not be familiar with, as they may have previously used different systems with different user interfaces."
"There are a few aspects that could be improved. Their API was a little spotty when I last used it, and some of those use cases were around removing systems from our environment."
"The product needs to create its own self-service feature which has been requested by all the admins in the community."
"Support is not good enough."
"JumpCloud could improve by providing more features. They are only giving the three standard features, such as SSO radius. I would like there to be multi-tenant features. For example, my colleague is from a different organization, and he's using different applications and I'm using different applications, I wanted to access his applications and database with my JumpCloud credentials. However, since it is a multi-tenant instance. I would like it to be open-ended where we can gather all these multi-level organizations to put in a single domain to access one authentication for all the different applications."
"Better integration with external governance products would be a welcome addition to Azure AD."
"Whatever business requirements we needed in the past three years, users were created, with the name of the user and they were not connected with the Active Directory. We were trying to in house in three years and with directory, but we were not able to achieve it."
"Be aware that it may not work perfectly globally yet. There are still glitches with the solution in Africa."
"Microsoft should work on enhancing its machine-learning algorithm to prevent unnecessary lockouts of users."
"The Cloud Provisioning Agent cannot provision a lot of the information that AD Connect does. For starters, the lightweight version cannot synchronize device information. If you have computers on-premises, the information about them will not be synchronized by the Cloud Provisioning Agent. In addition, if you have a user on the cloud and he changes his password, that information should be written back to the on-premises instance. But that workflow cannot be done with the lightweight agent. It can only be done with the more robust version."
"Certain aspects of the user interface can be rather clunky and slow. It can sometimes be circular in terms of clicking a link for a risky user sign-in and seeing what the risky login attempts were. It takes you in a circle back to where you started, so drilling down into details, especially if you are not in it every day and it is one of many tools that you use, can be difficult. It can be difficult to track down the source of an issue."
"I would like it to be easier to integrate third-party applications."
"At first, it was a bit challenging to come up with a workaround that would get authentication to work."
JumpCloud is ranked 6th in Single Sign-On (SSO) with 16 reviews while Microsoft Entra ID is ranked 1st in Single Sign-On (SSO) with 190 reviews. JumpCloud is rated 8.6, while Microsoft Entra ID is rated 8.6. The top reviewer of JumpCloud writes "Time saving, effective cloud directory and single sign-on authentication, with rapid implementation". On the other hand, the top reviewer of Microsoft Entra ID writes "Allows users to authenticate from home and has excellent integrations in a simple, stable solution". JumpCloud is most compared with Google Cloud Identity, Microsoft Intune, Cisco Duo, Scalefusion and Prisma Access by Palo Alto Networks, whereas Microsoft Entra ID is most compared with Microsoft Intune, Google Cloud Identity, CyberArk Privileged Access Manager, Yubico YubiKey and Cisco Duo. See our JumpCloud vs. Microsoft Entra ID report.
See our list of best Single Sign-On (SSO) vendors, best Identity Management (IM) vendors, and best Identity and Access Management as a Service (IDaaS) (IAMaaS) vendors.
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