Microsoft Entra ID (Azure AD) and Okta are leading IAM solutions with different strengths. Entra ID is praised for its seamless integration with Microsoft products like Office 365 and Azure, focusing on Active Directory integration, user lifecycle management and conditional access. Entra ID's customizable options and reliable performance are highly valued. Okta is platform-agnostic, streamlining access management processes, praised for its user-friendly interface, competitive pricing and exceptional customer service.
The summary above is based on 141 interviews we conducted recently with Okta Workforce Identity and Microsoft Entra ID users. To access the review's full transcripts, download our report.
"The features around permissions are excellent."
"The most valuable feature is the ease of scalability."
"The single sign-on of the solution is the most valuable aspect."
"We haven't had any problems with stability. Everything works fine."
"The self-password reset if it's enabled and configured properly, really helps a company be able to reset rather than getting IT involved."
"The user management groups are valuable. It is a pretty basic product, but user management, in general, is valuable with the ability to differentiate between business lines and add different policies, group-based management, and dynamic user groups."
"The most valuable feature is the single sign-on, which allows any application that is SAML or OAuth compatible to use Azure as an identity provider for seamless sign-in."
"The most important things of Azure Active Directory are the security and the facility to manage all the services and users. It is very easy to manage users and assign roles, permissions, and access. At the same time, it is a very secure environment. Microsoft takes security very seriously. They take care of all the security and all the factors to prevent any kind of data or information compromise."
"The MFA part is the best. MFA provided most of the security that we were looking at with respect to the second level of authentication. Okta Workforce Identity provides a number of options with respect to multifactor authentication, such as the app, phone call, and text. These options provide different ways of logging in for users, and they were a lot more than what we needed. This is certainly a very good feature of Okta Workforce Identity."
"Workforce Identity's best features include its user-friendliness and easy setup."
"It offers very helpful support. The technical team is very helpful."
"I am able to authenticate my users on cloud and SaaS applications such as Workday through Okta workflows."
"The solution can scale very well."
"The most valuable features of Okta Workforce Identity are MFA, and SSO, which have high security."
"It is a very stable solution."
"First of all, the solution is very simple."
"Documentation I think is always the worst part with what Azure's doing right now across the board."
"At first, it was a bit challenging to come up with a workaround that would get authentication to work."
"The integration between the Azure active directory and the traditional active directory could be improved upon."
"The solution could be improved when it comes to monitoring and logging as these are the most critical areas in case something was to go wrong."
"The solution was difficult to scale because the group's configuration was complex. I would rate the scalability level of Azure Active Directory a five out of ten."
"I would like it if Intune could manage MacOS or iOS directly. Right now, we have to use a third-party solution."
"Definitely, the price could be lower. When we moved from AWS to Azure, we started paying more."
"Microsoft Entra ID's impact on access and identity management is relatively limited."
"We experienced some technical glitches that need to be resolved."
"A room for improvement in Okta Workforce Identity is its price. It could be cheaper. The biggest benefit of the solution is that everything works securely without extra steps, so you're saving on your workforce's time and effort because your applications work smoothly and securely, but you'd need to pay some amount of money for that. Another area that could be improved, though not necessarily regarding Okta Workforce Identity, is the SSO applications because so many of the source applications charge extra money to put the SSO to work, which means you have to buy a more expensive license. Nowadays, SSO is a mainstream functionality and it should be out-of-the-box in those applications because it's so easy to set up."
"In some setup cases, there are issues with attributes not going in properly."
"Okta Workforce Identity could improve the support system, they are too slow."
"It's not compatible with on-premises installations, unless you host it as a SaaS. We were not able to do that. For example, imagine a scenario where the cloud is not available. Then, Okta will not work for you. That use case will readily fail because it doesn't have an on-premises installation that you can use to authenticate or provide identity and access management. If you have a purely on-premises solution that is not connected to the internet, then this will not work. This is one area that can be improved."
"RESTful Web Service calls and their response seem a bit slow."
"The only aspect in which it can be improved is that the interface could be cleaner. I found this even when I was trying to do my certification exam because the certification is hands-on. You find yourself fumbling around a little bit to find simple things. This happens even when you start to get familiar with the product."
"They should focus on improving them to provide top-notch team access management while still offering those typical features."
Microsoft Entra ID is ranked 1st in Single Sign-On (SSO) with 190 reviews while Okta Workforce Identity is ranked 4th in Single Sign-On (SSO) with 56 reviews. Microsoft Entra ID is rated 8.6, while Okta Workforce Identity is rated 8.6. The top reviewer of Microsoft Entra ID writes "Allows users to authenticate from home and has excellent integrations in a simple, stable solution". On the other hand, the top reviewer of Okta Workforce Identity writes "Extremely easy to work with, simple to set up, and reasonably priced ". Microsoft Entra ID is most compared with Microsoft Intune, Google Cloud Identity, CyberArk Privileged Access Manager, Yubico YubiKey and RSA SecurID, whereas Okta Workforce Identity is most compared with Google Cloud Identity, SailPoint IdentityIQ, Saviynt, Auth0 and Symantec Siteminder. See our Microsoft Entra ID vs. Okta Workforce Identity report.
See our list of best Single Sign-On (SSO) vendors, best Authentication Systems vendors, and best Access Management vendors.
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