We performed a comparison between Microsoft Entra ID and Salesforce Identity based on real PeerSpot user reviews.
Find out what your peers are saying about Microsoft, Cisco, Auth0 and others in Single Sign-On (SSO)."I like the way it communicates to the cloud."
"The scalability capabilities are quite high."
"The way the laptops are joined is valuable. We can take advantage of that in terms of being able to log in and do things. It is easier to change passwords or set things up."
"We use BitLocker for policy enforcement. And now, because of the Microsoft 365 Business Premium package, we get Intune as a part of it. That's very useful for us for setting policies and managing the systems. The biggest strength of Azure AD is Intune."
"The performance is good."
"Using [Azure AD's] passwordless technology, you're not even using a password anymore. You're basically just creating a logon request without actually sending or typing or storing the password. This is awesome for any user, regardless of whether you're a factory worker or a CFO. It's secure and super-simple."
"What I like is that I can go anywhere, at any time, and to any client premise, and I can simply log in to the admin panel and can serve any of my clients."
"Azure Active Directory has been very useful for our company, it is not difficult to use."
"Salesforce Identity is a very user-friendly solution."
"The user experience was great because it had all the features that the client needed. It was fully customized for the client, and it was very simple. It was the best solution at that time."
"The most valuable features are the pipeline management, being able to track the pipeline anytime, and the ability to get in touch with our high management team or board members."
"I think something that is key would be the group policies replication over the cloud, in order to prevent or to avoid relying on the on-premise Active Directory servers and to manage group policies."
"If any service is down, it can affect a whole region. We would need to wait on a ticket and get word from Microsoft to understand the issues. If it takes longer to resolve the issue on Microsoft's side, all we can do is wait for them to fix it."
"Azure Active Directory could improve by having an authentication service for laptops or desktop computers running Mac and Linux operating systems. They currently have authentication capabilities for Microsoft Windows. Having this capability would benefit people because in today's world everybody is working from the home environment."
"Its integration with open-source applications can be improved. I know that they are working on open-source authentication methods for integration with open-source applications, but they can make it more open."
"My only pain point in this solution is creating group membership for devices."
"There is no documentation about how Microsoft will scale Azure AD for customers. It only mentions that it will scale out if you have a lot of requests but does not mention how in detail."
"The Azure AD Application Proxy, which helps you publish applications in a secure way, has room for improvement. We are moving from another solution into the Application Proxy and it's quite detailed. Depending on the role you're signing in as, you can end up at different websites, which wasn't an issue with our old solution."
"I would like it if Intune could manage MacOS or iOS directly. Right now, we have to use a third-party solution."
"Salesforce Identity needs more expertise in the application."
"The most wanted feature on such platforms nowadays is artificial intelligence, especially for marketing activities. This is also my area of expertise, so it would be very interesting to see AI in these platforms."
"The interface should be simplified and the dashboard has a lot of options but could be improved."
Microsoft Entra ID is ranked 1st in Single Sign-On (SSO) with 190 reviews while Salesforce Identity is ranked 4th in Mobile Identity with 3 reviews. Microsoft Entra ID is rated 8.6, while Salesforce Identity is rated 8.0. The top reviewer of Microsoft Entra ID writes "Allows users to authenticate from home and has excellent integrations in a simple, stable solution". On the other hand, the top reviewer of Salesforce Identity writes "An intuitive and user-friendly solution that is easy to set up". Microsoft Entra ID is most compared with Microsoft Intune, Google Cloud Identity, Yubico YubiKey, Cisco Duo and CyberArk Privileged Access Manager, whereas Salesforce Identity is most compared with SailPoint IdentityIQ, Auth0, Okta Workforce Identity, Saviynt and SAP Customer Identity and Access Management.
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