We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
"First of all, you can schedule a backup for the client. You can schedule it as you like. You can also control the bandwidth, so the backup will not utilize. The internet will depend on the bandwidth."
"Azure Backup is good because it is entirely cloud-based, which means that you can be 99.9% sure that your backup is safe."
"The backup features are very useful."
"The feature that I have found the most valuable is that it is easy to create a backup by using Azure Backup. It also has a good user interface and nice features for sending notifications when any backup fails or there is a change in the status of virtual machines."
"The MARS agent makes it easy to use."
"It's very simple to configure which is very useful. It's not complex to configure it."
"The most valuable feature is the ease in which it backs up our data."
"The fact that Azure Backup is integrated is one of its biggest advantages."
"The most valuable feature for me is that I can see what has has been successfully backed up and what not. I do not mean the file or folder view, because that's problematic with GDPR, but I mean which machines have successfully backed up. It's very valuable because you don't have to check the machines. The second feature is that you can change backup settings in the portal."
"The initial setup is very easy. It's not overly complex."
"The UI is pretty good. It's very simple. That is one thing that we like about this. It's very user-friendly."
"The feature that I have found most valuable is its online backup capacity because you don't have to do an entire backup again and again, it just does whatever you type in, you type a, it goes a, you type b, it goes b. It doesn't take an entire site up again and again. So that incremental and bit by bit backup is important, it is a nice feature here."
"One massive advantage of this solution, as compared to more enterprise products, is that no firewall changes are needed on the client's premises. For the product to back up from the client's premise to the cloud, it just needs port 8 and port 443, which are anyway always open. This was one of the things that made us decide to go with the product. It is very difficult to justify a firewall change for a small client who doesn't even know what a firewall is and how to maintain a firewall, or doesn't have anybody maintaining their firewall. You then have to maintain the firewall. MSP360 Backup takes away firewall change requirements, VPNs, or channels that are needed for the backup."
"The solution is simple to use and easy to configure."
"Technical support is very good."
"The monitoring and tagging features could be improved."
"On-prem can be complex to set up but the cloud is simple."
"We have a concern with the backup when were are working with VMs that are running in Barracuda Firewall because it usually fails."
"I would like to see better integration with more products, and more services."
"The solution is quite technical. I wouldn't describe it as user friendly. It could be simplified a lot to make it more accessible to the average user."
"I once tried restoring a Linux environment, and the size of the Linux VM or the data disk was really huge. It took a really long time to restore the environment and send the data from the storage to the disk. It took around 25 to 30 minutes, which was much longer than I anticipated. They can improve the duration of such restore operations. In the next release, it would also be good if they could reduce the duration for transferring the data from their storage to the actual storage while creating a virtual machine. They can reduce the duration or increase the data transfer rate."
"The solution is still in its infancy; it's not a mature product yet."
"The compression ratio of the backup data should be improved."
"As for what can be improved, some reports could be simplified so that you know how much backup you have done and what your backup details are. That report is available but it is very tough to get. I would like to know "today I have just uploaded 35 MB, tomorrow I have loaded 10 MB so my trend of backup is increasing.""
"The solution needs a better graphical user interface. It's a graphical user interface that is very old-school right now. They could give it a little more modern feel."
"The graphics are looking a bit old and should be updated."
"They can add some production backup capabilities and the ability to do single instance back up. At the moment, it doesn't do deduplication on the standard backup. So, the issue is backing up PSG files for customers who have limited bandwidth. The other issue is that I don't like the implementation of the SQL backup. We do use SQL ourselves using a PowerShell script with the VDA tools as a module. That's how we back up. The rotation feature would be nice to have, but I know that they've got it on their dashboard or on their list to look at. They can also do a few tweaks to the dashboard. I would like the reporting capabilities on the portal to be much more granular. Normally, I export it to a text file, and then I run it through a pivot table in order to look at it from a cost-recovery point of view and to see when the backup last ran and if it was successful when it ran two or three days ago. Such a feature would work really well for my market. They can also add a cost-effective backup for Android and Apple cellphones. I've had one or two customers who were looking for this feature. I haven't found this functionality at the moment. I've been looking for a product that does that."
"The main improvement is that it should have GDPR compliance. That's the problematic point. They say they are GDPR compliant, but they are not."
"We could basically use just a more concise visual dashboard reporting on the status of the various machines."
"There are some things that we don't like about it. That is why I was exploring alternatives in a hyper-scale environment. That is why I was checking IT Central Station."
"Support payment works by the level of partnership and the number of shares."
"The price is pretty good, maybe $30 for a machine, I can't complain."
"The price is somewhat high and could be lower."
"It is a bit costly initially, but it is well worth it in the long run, especially for fighting against a number of threats, such as ransomware, which the IT industry is facing."
"We are paying about $100,000 USD per year, just for a couple of servers."
"This is an expensive solution in the Bangladesh marketplace."
"Price-wise, it's similar to AWS."
"It includes a standard licensing fee. Once a year, there is a rebranding fee. The licensing costs are available on the internet for MSP360 Backup. There is a discount structure where if you have over 50 devices, you get a 50% discount. So, my cost is $2 a license per month."
Data is the heart of any organization and backing up this data is a key part of a business strategy. Azure Backup is a scalable solution with zero capital investment and minimal operational expense. With the optional integration with System Center Data Protection Manager, you can protect advanced workloads running in your datacenter in VMs or on physical servers.
MSP360™ Managed Backup Service (MBS) is a data backup solution for managed service providers and IT departments who require centralized job management, monitoring, reporting, and licensing control. It allows you to leverage AWS, Microsoft Azure, Google Cloud, B2, Wasabi cloud storage to drive more revenue, more margins and make your customers happy.
MSP360™ offers all of the features you would expect in backup software, including, image-level backup, file-based backup and even support for Microsoft SQL Server and Microsoft Exchange.
Azure Backup is ranked 15th in Backup and Recovery Software with 16 reviews while MSP360 Backup is ranked 23rd in Backup and Recovery Software with 7 reviews. Azure Backup is rated 7.8, while MSP360 Backup is rated 7.8. The top reviewer of Azure Backup writes "Secure, good connectivity, easy to scale, and gives our clients peace of mind". On the other hand, the top reviewer of MSP360 Backup writes "Flexible in terms of storage and cost and doesn't require firewall changes on the client's premises". Azure Backup is most compared with Veeam Backup & Replication, Commvault, Veritas NetBackup, Dell EMC Avamar and Acronis Backup, whereas MSP360 Backup is most compared with Veeam Backup & Replication, Veeam Backup for Office 365, Acronis Backup, N-able Backup and Vembu BDR Suite. See our Azure Backup vs. MSP360 Backup report.
See our list of best Backup and Recovery Software vendors.
We monitor all Backup and Recovery Software reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.