We compared Rubrik and Azure Backup based on user reviews in five categories. We reviewed all of the data and you can find the conclusion below.
Features: Rubrik is praised for its automated policy enforcement and efficient ransomware detection. Azure Backup is commended for its scalability, comprehensive security options, and non-disruptive backup process. Users also like its seamless integration with various Azure services. Rubrik could expand compatibility with open-source databases, improve documentation, and strengthen its ability to back up remote sites. Azure Backup needs to improve its backup and file-level restoration procedure.
Service and Support: Rubrik customers appreciate the support team's expertise and fast response. Azure's customer service is generally considered helpful and proactive, but a few users have reported longer wait times and slow issue resolution.
Ease of Deployment: Rubrik's setup is simple, and users say the support team was available to assist as needed. Azure Backup's setup is easy, quick, and can be completed with minimal user involvement.
Pricing: Some users find Rubrik's pricing expensive, but many say it’s justified by its encryption and security features. Rubrik's license includes both software and hardware without any additional costs. Azure Backup is a cloud-based solution, so its pricing depends on factors like storage and data consumption. Azure offers competitive pricing and is considered more cost effective than many competing solutions.
ROI: Rubrik provides peace of mind and some cost savings, but users say that quantifying the ROI is difficult. Azure Backup offers a solid return on investment with its affordable pricing and low initial costs, particularly when upgrading solutions.
Comparison Results: Users like Rubrik’s advanced ransomware features, excellent support, and automated policy enforcement. However, some had issues with its remote backup abilities and high price tag. Azure Backup is an affordable, scalable solution that features an effortless deployment and native integration with Azure services. While reviews of Azure Backup’s features were generally positive, some users reported unsatisfactory experiences with Azure support.
"The feature that I have found the most valuable is that it is easy to create a backup by using Azure Backup. It also has a good user interface and nice features for sending notifications when any backup fails or there is a change in the status of virtual machines."
"I like that it's a stable solution and their support is good. I think Microsoft's commercial force is superior."
"It offers seamless integration."
"I like that it's a simple system."
"Enables immediate recovery and immediate restoration."
"It is easy to schedule backups."
"The most valuable feature is the ease in which it backs up our data."
"It's useful, it works, and it's fairly reliable."
"Instant recovery because it takes about 10 seconds to restore the VM from backup to production"
"Cut backup remediation to nearly nothing."
"Live Mount is where we do the majority of our big recoveries, unless it is a file recovery. A file recovery takes a few minutes to restore to where the file in the event a file was accidentally deleted by a user, etc. There has been at least a 90 percent reduction in recovery time based on our previous solution, from the need to recover something to when it's actually recovered went from hours to minutes."
"CloudOn allows for backed up virtual machines stored offsite in Azure to be instantiated as an Azure virtual machine and spun up."
"One platform for instant recovery."
"It has reduced our maintenance efforts. The amount of time and effort that would have gone in troubleshooting various issues related a data crash has been addressed by Rubrik. So, it has helped to improve our productivity. The data is being captured about our customers periodically that is secure and safe."
"The product's most valuable feature is the immutability of a backup."
"Drives the back-end through a powerful, well-documented API."
"We faced some issues synchronizing the information in Azure when the storage was changed."
"In the next release, I would like to see the ability to back up to different cloud providers."
"The extensibility onto hybrid environments needs a bit of tweaking for those on-prem."
"The user interface is a little bit confusing and it could be better."
"I would like to see more automation, integration, and security. The price could be better."
"Azure Backup could improve by offering better integration for Oracle databases and enhancing features like granular restore and backup compliance capabilities."
"The solution is quite technical. I wouldn't describe it as user friendly. It could be simplified a lot to make it more accessible to the average user."
"In Avamar, the file-based restores are very quick and fast, whereas, in Azure Backup, VM restore is super easy, but if I have to do a file or a folder restore, I have to mount the entire VM image. I have to wait for some time for it to be mounted, and then I have to go inside and then check the file and copy it somewhere. It's a bit of a manual process, whereas in Avamar, you can directly select a file and folder, and it'll recover with whatever permissions you want."
"There are some features to improve on in Rubrik. For instance, they should have a tool where we can integrate with our SAP HANA. Directly from the HANA studio, we should be able to do a backup. That's what I'm looking forward to in the future."
"I don't like Rubrik's user interface because it's not intuitive, and I find it hard to get the information I need."
"We have some challenges with the solution's reporting because historical reports have some limitations."
"There are some corner cases where the Rubrik Connector (Agent) still doesn't work for our clients."
"I would like a way to set monthly backups on a certain date and time."
"I would like to see Rubrik better integrate with Microsoft Active Directory. Instead of just backing up a full domain controller, I would like the solution to have Active Directory object knowledge so we can restore specific objects in Active Directory versus restoring the whole domain controller."
"It is not Windows Cluster-Aware at the moment or Exchange DAG-Aware. If they add support for these particular use cases, it would be even better."
"I would love to be able to just get from the dashboard to a file that I need, or a system that I need."
Azure Backup is ranked 7th in Backup and Recovery with 50 reviews while Rubrik is ranked 4th in Backup and Recovery with 82 reviews. Azure Backup is rated 8.0, while Rubrik is rated 9.2. The top reviewer of Azure Backup writes "Easy to install, performs well, and the technical support is helpful ". On the other hand, the top reviewer of Rubrik writes "Easy to use with minimal training required, innovative, good support". Azure Backup is most compared with Veeam Backup & Replication, Commvault Cloud, Acronis Cyber Protect, Veritas NetBackup and Cohesity DataProtect, whereas Rubrik is most compared with Veeam Backup & Replication, Cohesity DataProtect, Commvault Cloud, Dell PowerProtect DD (Data Domain) and Veritas NetBackup. See our Azure Backup vs. Rubrik report.
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