We performed a comparison between Azure Monitor and OpenText Real User Monitoring based on real PeerSpot user reviews.
Find out what your peers are saying about Datadog, Dynatrace, New Relic and others in Application Performance Monitoring (APM) and Observability."It is a robust, stable product."
"Recently, they have improved their integration with other resources, so we get even more robust data."
"Azure Monitor is really just a source for Dynatrace. It's just collecting data and monitoring the environment and the infrastructure. It is fairly good at that."
"The solution integrates well with the Microsoft platform."
"It's a service from Microsoft, so it will scale."
"The tools for logs and metrics are pretty good and easy to use."
"The dashboard allows us to easily track various metrics and quickly understand the overall health of our system."
"The most valuable features of Azure Monitor are the login analytics workspace and we can write any kind of custom queries in order to receive the data that is inserted into the login analytics workspace, diagnostic settings, et cetera."
"The technical support is good at resolving issues."
"Real User Monitor has improved our productivity."
"Very easy to implement."
"The most useful feature of this solution is tracking. When the application's traffic has been monitored it is taken from that particular application and analyzed. It is then given a live session of that particular user. For example, if you are using your bank application to do some kind of transaction, everything that you do can be tracked by that application."
"The Real User Monitor, with its transaction and synthetic transaction monitoring, is the typical classic in APM cases when the customer would like to do transaction monitoring. Micro Focus scores better where the underlying infrastructure management is also covered by Micro Focus tools."
"The most valuable feature is application performance monitoring."
"The reporting feature is good for us."
"The query builder could be better. In comparison to other monitoring tools, in order to use Azure Monitor, your engineers need to have KQL experience. If they don't, it's not intuitive as a system."
"The process of implementation needs to be easier."
"They can simplify the overall complexity since you have multiple data sources in the cloud for monitoring. It's quite simple, but there are so many portals. It takes time to work with it. If they could simplify the user configuration, that would be good."
"It's really complex to retrieve or query the logs in Azure Monitor."
"The default interface should be improved."
"They need to work with other cloud providers - not just Azure."
"Azure Monitor is not user-friendly, and the interface is not exciting. Switching between the dashboards is not easy."
"Currently, it seems it's complicated to get the correct information in terms of what to do and how things work."
"We would like to see support for non-Windows environments."
"Some issues with login errors."
"This technology is considered to be older."
"Everybody is moving away from traffic and installing agents on the application to do the job, but Micro Focus is using traditional ways to collect the traffic. They should change their architecture completely."
"One area to improve is the user interface, of course. The second one is their R&D has virtually stopped building a product roadmap."
"When we want to monitor our encrypted traffic, this product doesn't work because our cipher is not supported."
"Real User Monitor needs to cover more protocols to provide more in-depth information. It could also be better at monitoring voice-related traffic. There is currently no visibility in that channel."
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Azure Monitor is ranked 4th in Application Performance Monitoring (APM) and Observability with 44 reviews while OpenText Real User Monitoring is ranked 45th in Application Performance Monitoring (APM) and Observability with 8 reviews. Azure Monitor is rated 7.6, while OpenText Real User Monitoring is rated 6.2. The top reviewer of Azure Monitor writes "A powerful Kusto query language but the alerting mechanism needs improvement". On the other hand, the top reviewer of OpenText Real User Monitoring writes "The reports and metrics we collect help us to improve our services". Azure Monitor is most compared with Datadog, Dynatrace, Prometheus, Sentry and Grafana, whereas OpenText Real User Monitoring is most compared with AppDynamics, Dynatrace, Honeycomb.io and VMware Aria Operations for Applications.
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