Azure Search vs Inbenta Search comparison

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1,910 views|1,626 comparisons
62% willing to recommend
Inbenta Logo
19 views|16 comparisons
Comparison Buyer's Guide
Executive Summary

We performed a comparison between Azure Search and Inbenta Search based on real PeerSpot user reviews.

Find out what your peers are saying about Elastic, Amazon Web Services (AWS), Microsoft and others in Search as a Service.
To learn more, read our detailed Search as a Service Report (Updated: April 2024).
767,847 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pricing and Cost Advice
  • "​When telling people about the product, I always encourage them to set up a new service using the free pricing tier. This allows them to learn about the product and its capabilities in a risk-free environment. Depending on their needs, the free tier may be suitable for their projects, however enterprise applications will most likely required a higher, paid tier."
  • "For the actual costs, I encourage users to view the pricing page on the Azure site for details.​"
  • "I think the solution's pricing is ok compared to other cloud devices."
  • "I would rate the pricing an eight out of ten, where one is the low price, and ten is the high price."
  • "The solution is affordable."
  • "The cost is comparable."
  • More Azure Search Pricing and Cost Advice →

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    767,847 professionals have used our research since 2012.
    Questions from the Community
    Top Answer:The after-hour services are slow. It could be better.
    Top Answer:We use the solution to link the Active Directory account to Office 365.
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    Ranking
    6th
    out of 13 in Search as a Service
    Views
    1,910
    Comparisons
    1,626
    Reviews
    4
    Average Words per Review
    395
    Rating
    6.8
    12th
    out of 13 in Search as a Service
    Views
    19
    Comparisons
    16
    Reviews
    0
    Average Words per Review
    0
    Rating
    N/A
    Comparisons
    Learn More
    Overview
    Azure Search is a search-as-a-service cloud solution that gives developers APIs and tools for adding a rich search experience over your data in web, mobile, and enterprise applications. Functionality is exposed through a simple REST API or .NET SDK that masks the inherent complexity of search technology. In addition to APIs, the Azure portal provides administration and prototyping support. Infrastructure and availability are managed by Microsoft.

    Inbenta's natural language processing technology and years of research and development have led to the creation of Inbenta Enterprise Search for Customer Support, an intelligent, AI-powered self-service solution that understands the meaning of customer questions in over 25 languages, providing the correct answer more than 80% of the time. The search solution scrapes existing knowledge bases, FAQs, and help content, making it easy to deploy within weeks. With a team of expert linguists assigned to each client to help them understand the root cause of queries and make suggestions on updates to FAQs, Inbenta's products help businesses improve their overall online customer experience. The result: improved customer satisfaction, reduced support costs and increased revenue.

    Sample Customers
    XOMNI, Real Madrid C.F., Weichert Realtors, JLL, NAV CANADA, Medihoo, autoTrader Corporation, Gjirafa
    Groupon, Schlage, 8x8, GOL, Allegion, Skyscanner
    Top Industries
    VISITORS READING REVIEWS
    Computer Software Company18%
    Financial Services Firm13%
    Manufacturing Company8%
    Insurance Company6%
    No Data Available
    Company Size
    REVIEWERS
    Small Business25%
    Midsize Enterprise13%
    Large Enterprise63%
    VISITORS READING REVIEWS
    Small Business20%
    Midsize Enterprise11%
    Large Enterprise69%
    No Data Available
    Buyer's Guide
    Search as a Service
    April 2024
    Find out what your peers are saying about Elastic, Amazon Web Services (AWS), Microsoft and others in Search as a Service. Updated: April 2024.
    767,847 professionals have used our research since 2012.

    Azure Search is ranked 6th in Search as a Service with 8 reviews while Inbenta Search is ranked 12th in Search as a Service. Azure Search is rated 7.4, while Inbenta Search is rated 0.0. The top reviewer of Azure Search writes "Good performance for standard faceted search and full-text search". On the other hand, Azure Search is most compared with Amazon Kendra, Elastic Search, Amazon Athena, Amazon AWS CloudSearch and Solr, whereas Inbenta Search is most compared with .

    See our list of best Search as a Service vendors.

    We monitor all Search as a Service reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.