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Top Review
Find out what your peers are saying about Veeam Software, Commvault, Rubrik and others in Backup and Recovery Software. Updated: August 2021.
536,244 professionals have used our research since 2012.
Quotes From Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros
"It's very stable.""It's a complete software that can protect all the main applications. Perhaps that's the feature I like most. The integration with the NetApp and other apps is also very nice.""We are using a KVM system in our cloud, and this solution works very well with it.""The solution provides us with a single platform to move, manage, and recover our data across on-premise locations. Some of the guys have been using it to move a virtual machine from VMware to the Microsoft solution, Hyper-V. They back it up and then they restore to the different virtual machine provider, and that works great.""The multi-tenancy is the most valuable feature for us because it's the only software that is fully multi-tenant and that has all the features we need to provide to all our tenants. It provides us with advanced features for MySQL and Oracle, among other platforms""The most valuable feature is sharing data sets like they're in a private cloud. We call it our "private cloud" because we can share anything that is inside our backup set with our colleagues or with other people, and yet, everything is still in Belgrade, in Serbia. It's not somewhere else on cloud servers. Everything is in our environment.""I'm a big fan of the reporting. You can build your own reports; it's very customizable. You can have individual reports going to groups of people or individuals. You can have them go out multiple times a day. It's basically a free-for-all as far as reporting goes. If anybody wants a specific job report every day, you can build it, schedule it, and have it go out and never touched it again. It's pretty nice.""The solution's interface is easy to use. For manageability, it doesn't matter where the resource is coming from or going to. That's the great power of the Control Panel: It's easy to use and does not matter if you manage on-prem or cloud resources."

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"We can configure the notifications themselves so that the right people get the notifications. This is very helpful. It allows key stakeholders to know if backups have happened and to remind each other to check the backups if something is not right.""I have found that the backups are usually very successful."

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"The most valuable feature is the backups.""I like that they have some new devices that are simpler to use because they kind of tie right into the cloud."

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Cons
"The back of virtual machines needs improvement. I know they're working on it. They're always doing new things but I think they still have a little bit more to do.""I think the one thing that could be improved is the customer experience. The interface should be more user friendly.""This solution can be complex and difficult to administer because it supports all of the many platforms, so it would help if they could simplify it.""Just to keep it running is time-consuming. There are five people on my team. Commvault was supposed to be one of the less time-consuming solutions, but in reality it takes 60 percent of our time just to keep it running, and that's not even fine-tuning it; that's just to keep it running.""There is room for improvement in its user interface and web console, called Command Center. They are improving it every year so if they continue in that direction, I think it will be a very reliable console.""They can always improve the interface design to make it easier. Sometimes, you need to click two or three times to do something. They should look at what tabs are used most and make them more accessible, to cut the time it takes to get to that information.""Command Center definitely gives us a complete view of our data. But finding some of the granular, very small items that we sometimes have to find, such as auxiliary copies for tapes, I still find that it's easier to navigate and, sometimes, only possible to find them using the CommCell tool.""The solution's breadth and depth of cloud support are good, but could be better. Some cloud features that are common-sense, especially on AWS, are not completely integrated yet in the product. They are a work-in-progress."

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"The solution needs a dashboard or some form of central control from which you can manage all backups.""In the future I would like to see more support for Linux."

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"StorageCraft ShadowXafe should improve the on-premises console management controls and protection and recovery.""Their restoration protocols could be better. I pulled all my clients out of their cloud mostly because I wasn't confident that they could restore out of the cloud. This was backed up by friends who had been burned by stuff like that. We moved away because of the lack of resources to restore from a potential catastrophic failure. It's challenging, and in some cases, they couldn't do it because they didn't have enough resources. For example, if there was a major disaster, and everybody needed their images out of the cloud, they couldn't give them to everybody."

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Pricing and Cost Advice
"The price could perhaps be lower as well.""Our cost is around $20,000 per month. The previous year, it was around $30,000 per month. It now costs less because Commvault changed the licensing type for providers.""Our yearly cost is around €20,000... The cost is based on the number of users and the amount of data. They sell it per terabyte.""There is a bit of cost involved with signing up the entire solution. It's not a cheap solution.""Commvault licensing is a perpetual license so only the support is being renewed yearly.""The complete license gives us options for all the features. Commvault does not license based on storage or the management components. It can integrate with any storage vendor. That means that when we are out of storage and need more, we can integrate without additional licensing. In my opinion, Commvault needs to reduce the licensing cost by 20 to 40 percent to make it cost-efficient.""We went from Veritas NetBackup to Commvault. We switched due to upfront licensing and costs. We have more visibility into what we're actually purchasing. It seemed like, overall, the cost of Commvault was cheaper.""It is cheaper than Veeam."

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"There's a yearly licensing cost. The costs might be around $2000 USD annually.""The product pricing here in Zimbabwe is good, I cannot complain."

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"They are more expensive than some of the others out there. We have gone away from their cloud due to pricing."

More StorageCraft ShadowXafe Pricing and Cost Advice »

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Questions from the Community
Top Answer: I have never used Commvault before but I have been using Veritas NetBackup for many years and I am very satisfied with… more »
Top Answer: Well both are comprehensive backup solutions. comm-vault has management One UI, Built-in security features, ransomware… more »
Top Answer: The backup and restore capabilities are key. The most useful things to us about Commvault, in general, is the breadth of… more »
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Top Answer: The most valuable feature is the backups.
Top Answer: StorageCraft ShadowXafe should improve the on-premises console management controls and protection and recovery… more »
Top Answer: We use StorageCraft ShadowXafe as a data protection solution.
Comparisons
Also Known As
ShadowXafe
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Overview

Commvault can help you transform your data into a powerful strategic asset, with data protection and information management solutions that enable you to protect, access and use all of your data anywhere and anytime.

BackupAssist is a backup app for physical and virtual Windows servers. It supports on-site and cloud backup, and allows users to restore anything from a few files to an entire server.

StorageCraft Technology Corporation is a premier backup and disaster recovery software company. StorageCraft focuses on providing best-in-class backup, disaster recovery, system migration and data protection solutions for virtual and physical environments. StorageCraft delivers software products that reduce downtime, improve security and stability for systems and data and lower the total cost of ownership for servers, desktops and laptops.

Offer
Learn more about Commvault
Learn more about BackupAssist
Learn more about StorageCraft ShadowXafe
Sample Customers
Aberdeenshire Council, Acxiom, BAM Group Ireland, Catholic Education Diocese of Parramatta, CI Investments, Clifford Chance, Alliant Credit Union, American Municipal Power, American Pacific Mortgage, AstraZeneca, Dongbu Steel, Denver Health, Dow Jones, Emirates Steel, Penn State Health, Prime Healthcare, Sonic Healthcare, Sony Network Communications, TiVO, UCONN Health, The Weitz Company
Monash University, NASA, NYU, Pfizer, RAF Association, Rockwell Colins, University of Arizona, US Department of State, Volvo
Kawasaki, NASA, Amazon, Sonic, Callaway
Top Industries
REVIEWERS
Government16%
Comms Service Provider11%
Manufacturing Company8%
Computer Software Company8%
VISITORS READING REVIEWS
Computer Software Company30%
Comms Service Provider18%
Government7%
Financial Services Firm5%
VISITORS READING REVIEWS
Computer Software Company24%
Comms Service Provider18%
Government13%
Media Company8%
VISITORS READING REVIEWS
Comms Service Provider25%
Computer Software Company24%
Government7%
Educational Organization6%
Company Size
REVIEWERS
Small Business30%
Midsize Enterprise21%
Large Enterprise48%
VISITORS READING REVIEWS
Small Business11%
Midsize Enterprise11%
Large Enterprise78%
No Data Available
No Data Available
Find out what your peers are saying about Veeam Software, Commvault, Rubrik and others in Backup and Recovery Software. Updated: August 2021.
536,244 professionals have used our research since 2012.

BackupAssist is ranked 39th in Backup and Recovery Software with 2 reviews while StorageCraft ShadowXafe is ranked 53rd in Backup and Recovery Software with 2 reviews. BackupAssist is rated 8.6, while StorageCraft ShadowXafe is rated 0.0. The top reviewer of BackupAssist writes "Straightforward and easy to set up with capability to configure notifications". On the other hand, the top reviewer of StorageCraft ShadowXafe writes "An expensive next-generation data recovery and backup software solution with poor data restoration". BackupAssist is most compared with Veeam Backup & Replication, Altaro VM Backup, Acronis Backup, Veeam Agent for Linux and MSP360 Backup, whereas StorageCraft ShadowXafe is most compared with Veeam Backup & Replication, Azure Backup, Arcserve UDP, Veeam Agent for Linux and N-able Backup.

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