We performed a comparison between IBM Security Secret Server and One Identity Safeguard based on real PeerSpot user reviews.
Find out in this report how the two Privileged Access Management (PAM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Stability-wise, I think it is a very good solution."
"One of the most valuable features is scalability, and how it allows you to scale it without affecting the underlying core components."
"What I like best about IBM Security Secret Server is its single-access console. It's also easy to manage and fulfills the requirements with the least resistance."
"The live recording is a very useful feature."
"As a PAM solution, Secret Server performs all the use cases in our environment."
"The technical support is tremendous."
"It is easy to manage. There is a very logical, clear user interface. Also, the integration of scripts is thoughtfully implemented. Overall, it's a nice product to manage."
"We use the solution’s Approval Anywhere feature which enables us to add an extra layer of security for critical passwords without adding time-consuming approval processes. By using this platform, if someone goes on a vacation, out of office, or needs urgent/planned leave, then our setup will select the functions tied to that person and automatically delegate them to the next person. That person can start performing that duty based on their access. No sharing of passwords is required."
"I have found One Identity Safeguard to be stable."
"The customer service and technical support are very good."
"Safeguard has the ability to record and retrieve in the full-video format."
"It has greatly helped improve our security posture. Safeguard has an option where it will reset passwords on service accounts, then go out to those servers where that service account is running as a service and update the password on it. That makes password changes very easy. We can regularly change passwords now and are planning on making it an annual activity, where all the people who own service accounts will go in and make sure all their passwords get changed, updated, and reset."
"We use the solution’s “transparent mode” feature for privileged sessions. It is very easy because it is only a simple configuration for our users. We don't have to modify our network. We install it, configure it, and it works. So, it is super easy. The rollout for our users is seamless."
"The nonclustered index is working in an area with a problem that needs improvement."
"Secret Server should have the ability to discover privileged accounts in the servers, like the administrator or users, from SQL and Oracle without having to import a script."
"It would be preferable if the full proxy was included in the IBM Security Secret Server."
"The newer interface is more difficult to use than the previous one, and consequently, new users might need more training."
"What needs improvement in IBM Security Secret Server is support. The local partner provides good support, but IBM itself doesn't. Most of the time, the IBM support team does not aggressively resolve issues reported through chat or the IBM website."
"Our experience with technical support has been disappointing. We require more prompt and faster response times. We require answers to our questions right away but we haven't received that level of support."
"The main thing that needs improvement is the slowness. Apart from that, the change password check-in feature also needs improvement because it is not working perfectly accurately."
"The GUI has room for improvement because it is confusing and cumbersome."
"When we compare One Identity Safeguard with Cyberark, we know CyberArk has other tools or other features that are more complex and more useful for the customers. For example, I have one customer that wants to elevate the permission that is available in CyberArk."
"I would like to see an adjustment with more enterprise architecture. You can buy multiple appliances but you can not fully separate different functions, so scaling might be a bit more complicated."
"The multilanguage functionality does not support the Arabic language, even though this solution is deployed in an Arabic region."
"We have issues using Safeguard to connect to and record from the cloud. Currently, they don't have a mechanism to record this type of connection."
"The automated change of the passwords, which is now integrated, could be improved to be more flexible regarding different systems."
IBM Security Secret Server is ranked 13th in Privileged Access Management (PAM) with 7 reviews while One Identity Safeguard is ranked 5th in Privileged Access Management (PAM) with 38 reviews. IBM Security Secret Server is rated 8.2, while One Identity Safeguard is rated 8.2. The top reviewer of IBM Security Secret Server writes "User-friendly, granular features, and is simple to implement, but the technical support could be improved". On the other hand, the top reviewer of One Identity Safeguard writes "Provides us with centralized storage of secrets and credentials, and visibility into the use of privileged access". IBM Security Secret Server is most compared with Delinea Secret Server, CyberArk Privileged Access Manager and Delinea Privileged Access Service, whereas One Identity Safeguard is most compared with CyberArk Privileged Access Manager, WALLIX Bastion, Delinea Secret Server, BeyondTrust Privileged Remote Access and Fudo PAM. See our IBM Security Secret Server vs. One Identity Safeguard report.
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