We performed a comparison between One Identity Safeguard and UserLock based on real PeerSpot user reviews.
Find out what your peers are saying about CyberArk, Delinea, BeyondTrust and others in Privileged Access Management (PAM)."The monitoring system is very good."
"Safeguard has the ability to record and retrieve in the full-video format."
"It offers high availability and enables end users to deploy the solution with 99.999 percent uptime, which is crucial in an enterprise environment with a large number of endpoints."
"It is easy to manage. There is a very logical, clear user interface. Also, the integration of scripts is thoughtfully implemented. Overall, it's a nice product to manage."
"The whole product solves the privileged access management challenge for our company. We have a secure tunnel, a secure session manager, and automatic logging of sessions, which is good for forensic purposes. We have a rich level of logs and can trace what happened on which machine and see who did what."
"I like Safeguard's snapshot feature that enables us to review the last time an application was opened and by whom. If there are any issues, we can look behind the scenes to see what has been done. We can suspend a user's access or close off a server."
"The transparent mode for privileged sessions is a very good solution."
"The system is easy to manage, as it is not a system that you will change everything all of a sudden. It evolves most of the time with customer requests."
"The most valuable features are two-factor authentication and real-time logon monitoring."
"We mainly implemented UserLock for multi-factor authentication, but the user login insights are also nice."
"The main point regarding the user experience is that Safeguard has two separate management consoles."
"The high availability function of the box requires a long time to switch over from one appliance to another."
"It needs more marketing."
"One Identity Safeguard can improve by having more integration with multiple devices."
"For some users, the physical appliance has been a bit buggy."
"We've had issues managing accounts and access to some data saved on the servers. Accounts are granted a new working certificate daily. We have an account to do it on APIs online and sync it with that. If the path changes at some point or someone changes the password, I don't know if it's from the Active Directory or what."
"Monitoring of the platform should be easier and more functional so that you can have a clear picture of the running service."
"The multilanguage functionality does not support the Arabic language, even though this solution is deployed in an Arabic region."
"I would like to see UserLock add the ability to automatically create a group policy in Active Directory. That might streamline the setup process."
"The product and service are already great as it is but if I could add one feature, I guess it would be nice to have another factor of authentication (two additional factors) like your phone and a token for example, for when people forget their phone at home."
Earn 20 points
One Identity Safeguard is ranked 5th in Privileged Access Management (PAM) with 38 reviews while UserLock is ranked 11th in Authentication Systems. One Identity Safeguard is rated 8.2, while UserLock is rated 10.0. The top reviewer of One Identity Safeguard writes "Provides us with centralized storage of secrets and credentials, and visibility into the use of privileged access". On the other hand, the top reviewer of UserLock writes "Affordable, easy to use, and integrates well with Active Directory". One Identity Safeguard is most compared with CyberArk Privileged Access Manager, WALLIX Bastion, Delinea Secret Server, BeyondTrust Privileged Remote Access and Fudo PAM, whereas UserLock is most compared with Cisco Duo, Microsoft Entra ID, Fortinet FortiAuthenticator, Silverfort and Aruba ClearPass.
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