Compare Banyan vs. GoToAssist

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Banyan Logo
62 views|33 comparisons
GoToAssist Logo
61 views|38 comparisons
Top Review
Find out what your peers are saying about TeamViewer, Citrix, Microsoft and others in Remote Access. Updated: September 2021.
534,226 professionals have used our research since 2012.
Quotes From Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pricing and Cost Advice
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"It's very inexpensive. The seats are $25 monthly apiece or something. There aren't additional costs that I'm aware of."

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Top Answer: The ability to change the way that the client works to a service so that we can get a little bit deeper into the operating system, as opposed to just an app running is the most valuable aspect. We… more »
Top Answer: It's very inexpensive. The seats are $25 monthly apiece or something. There aren't additional costs that I'm aware of.
Top Answer: It works exactly how we need it to work right now. If they included some sort of monitoring system for managed services so we can have it all in one package, that would be helpful. There are managed… more »
Ranking
31st
out of 34 in Remote Access
Views
62
Comparisons
33
Reviews
0
Average Words per Review
0
Rating
N/A
13th
out of 34 in Remote Access
Views
61
Comparisons
38
Reviews
1
Average Words per Review
1,382
Rating
9.0
Comparisons
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Overview

Traditional secure remote access solutions like VPNs don’t work anymore for today’s world where users, devices, and applications are highly distributed and dynamic. We need three foundational building blocks to provide a complete solution:

1. Quantified Trust: User and device trust are no longer black or white, but rather like shades of grey where depending on the security posture the same user and device may be allowed different levels of access.

2. Continuous Authorization: The channel cannot be validated with just one-time authorization, but rather needs to be continuous authorized based on zero day attacks, unauthorized user activity.

3. Decentralized Enforcement: The access enforcement cannot be centralized to handle the large scale and security concerns of modern enterprises. We need a highly distributed architecture that scales with applications and clouds.

Radically Refreshing Remote Support
Faster, Frictionless, and Better Than Ever
Keep customers and remote employees on-the-move with a remote support experience that’s better for both agents and end users alike. With GoToAssist, it’s easier to resolve issues fast and without frustration, to get customers and employees back to doing what matters.

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Sample Customers
Redox, Byton, Veeva, BlueVoyant
Information Not Available
Find out what your peers are saying about TeamViewer, Citrix, Microsoft and others in Remote Access. Updated: September 2021.
534,226 professionals have used our research since 2012.

Banyan is ranked 31st in Remote Access while GoToAssist is ranked 13th in Remote Access with 1 review. Banyan is rated 0.0, while GoToAssist is rated 9.0. On the other hand, the top reviewer of GoToAssist writes "Has the ability to change the way that the client works to a service so that we can get a little bit deeper into the operating system". Banyan is most compared with , whereas GoToAssist is most compared with GoToMyPC.

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We monitor all Remote Access reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.