We performed a comparison between Barracuda Intronis Backup and BDRSuite based on real PeerSpot user reviews.
Find out in this report how the two MSP Backup solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."It's a one-stop shop, meaning we just program and schedule the backups, decide what is being backed up, and then it automatically replicates and deduplicates."
"Of all the backup products we have used, this by far is the simplest to install and use."
"Whenever you have a crash or your service is not working, you can just live-boot the machine and have your service up and running."
"It is very reliable, so we don't have any issues with it. Our customers have never raised any issue with it. Basically, once you set it up and it is running, it is trouble-free. Our customers are happy. They just got a renewal for the subscription for the service."
"Most important is its ease of use. You plug it in, follow the steps, and you have your backup file."
"Easy, immediate protection for data that is virtually infinitely scalable."
"The most valuable feature is unlimited data storage on the cloud. Even if the employee has left the company for a few years, the backup will still be maintained."
"It is very stable, and I'm very happy with this solution."
"BDRSuite can help organizations save time and money by automating backup and recovery processes and reducing the need for manual intervention."
"Valuable features include Snapshots and the constant backup for SQL, application services, and Active Directory."
"It backs up our virtual machines with the CBT, Changed Block Tracking."
"The most valuable feature is the Hyper-V backup - it's just one click. I don't have to worry about it."
"The most valuable feature is its ability to copy quickly. We have about 12 terabytes, and trying to copy that volume size through the file structure would take a week. BDRSuite has a different approach to copying and is much faster."
"I get my backups done."
"We use it to maintain critical data and save it."
"Backup of the VMware server is the most valuable feature."
"It is not always stable."
"The restore time can be improved. The restore time for large quantities of folders is slow. Sometimes, if I'm doing a full recovery of a server, it takes multiple hours, which probably is natural. It might also be because of our internet speed to the cloud."
"I would like to see a way to increase space."
"The web interface needs to contain a more up-to-date view of the hardware."
"Their technical support is not very good. You never know what they are doing and what is the issue. Customers need to know what is happening. This is our main concern and the only thing that can be improved in this solution. I would like to have more visibility about what is going on when something happens. I need to know what was done to solve the issue."
"Its speed can be a bit improved, and of course, its pricing can go a lot cheaper."
"In the next release of this solution, I would like to see cloud support and deduplication functionality."
"It would be nice to have some reports generated on the usage, but it is not essential."
"There were issues with the implementation because of incompatibilities between the tool implementation and our current VMware installation. So, it was an implementation issue that doesn't allow me to use it for VMware backup in the manner in which we would want to use it. That wasn't clear from the evaluation stage nor was it clear from the first utilization of it because it worked in the environment that it was being evaluated in. Based on that, we went ahead and made the purchase of the full implementation. At that point, it became clear that there would be limitations in that implementation that could not be overcome without doing upgrades to the production environment."
"The interface could be better because I have to fumble around to find things. I can't just sit down at the terminal and know exactly what to do. It could be just me, but I have used a number of different backup products, and I found them simpler. However, its features are very good, so I don't mind sacrificing a bit of extra time to do what I need."
"Scheduling backups is challenging due to the poor quality of the UI."
"The initial setup process can be more simplistic and quicker."
"It's not that stable yet. Every two weeks, my backup will stop and I have to check it."
"It is very easy, unless you know exactly what you're doing, to corrupt the virtual machines and they get locked up. Just brief detail: When you are creating a system, if you don't have absolutely every other little background processes in place, it creates Snapshots of the virtual machines. Once it does that, it then won't be able to have a backup. From that point on you have to destroy the virtual machine, which is completely counterproductive on a large system. There is a fundamental flaw in the setup that can be very dangerous, potentially."
"They had a good product and tried to change things by going to a different product. They should have tried to stay with a product that is a proven solution and successful."
"It would be good to have a volume licensing discount. We're a managed IT service provider, so we're backing up not just our own systems but all our clients'. In that regard, as we grow, we're putting business through Vembu. There is not any specific partner incentive at all. So that would be nice to see."
Barracuda Intronis Backup is ranked 5th in MSP Backup with 24 reviews while BDRSuite is ranked 3rd in MSP Backup with 62 reviews. Barracuda Intronis Backup is rated 8.4, while BDRSuite is rated 8.2. The top reviewer of Barracuda Intronis Backup writes "Finding data to restore is much easier than rummaging through tapes to find backups". On the other hand, the top reviewer of BDRSuite writes "Can automatically pull the virtual machines that we have in an environment". Barracuda Intronis Backup is most compared with Veeam Backup & Replication, Rubrik, Acronis Cyber Protect, Dell PowerProtect DD (Data Domain) and Azure Backup, whereas BDRSuite is most compared with Veeam Backup & Replication, NAKIVO Backup & Replication, Vinchin Backup & Recovery, Acronis Cyber Protect and Hornetsecurity Altaro VM Backup. See our BDRSuite vs. Barracuda Intronis Backup report.
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