Anonymous UserInformation Security Analyst at a healthcare company
Ajai JayakumarSolution Architect at a tech services company
We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
"At one point, there was a zero-day attack. The Cisco appliance detected it and stopped it, helping us out. We avoided the attack and potential damage."
"Because we scan products, and there is a lot of critical data, security is very important in these cases."
"It sends us reports, where we can see if there have been attacks, e.g. DDoS. If so, we can switch to a clean IP."
"It integrates with Active Directory and we can limit specific users to using specific applications."
"I can customize the configuration and policies."
"It blocks bulk marketing messages, graymail, spam, and provides advanced malware protection."
"The most valuable features are protection against ransomware and spam."
"The user interface was quite friendly, it was quite easy to use, unlike some other Cisco products. Anybody could use it. You don't have to be familiar with IT to be able to handle navigating it."
"With the cloud service, one of the nice things about Barracuda is the quarantine service. It gives the ability for our users to go in and check what has been quarantined, and then connect with our IT staff to release anything that should be fine so that we can test it before we release."
"Before this solution, we didn't have any separate feature for protecting our emails. We used to only have a firewall but now we have email security. It has a graphical interface and we can see the log every time. We can see that the performance is fine."
"This appliance has helped in that we now eliminate the thousands of scams, spam, and malware emails that are destined for our users."
"This solution has helped to significantly reduce the amount of junk email that we receive."
"It is an excellent, intelligent solution that provides maximum security from email attacks."
"The performance is good."
"The security protection is the best and it's GUI is user-friendly."
"The link protection and anti-phishing features are great."
"A stable solution."
"I would like them to add some clustering or high availability features."
"The initial setup was complex because I have two sites with physical clusters."
"The hardware is not up to the mark. Two to three times a year we have complete downtime."
"The graphical user interface is not user-friendly like other vendors. I find it very difficult at times to find some options on the UI."
"I would like to see sandboxing for email, where suspicious emails received by the system are analyzed through online services."
"The user interface needs some improvement to become more user-friendly. The graphics could be better. It's designed more for a technical user rather than a business user."
"We didn't get any malware, but a few phishing emails, maybe one or two, slipped in."
"One of the things that Cisco could improve on with IronPort is the support. Cisco doesn't really have enough engineers who have full, hands-on knowledge of IronPort. Knowledge of it is not something you can find easily compared to other security appliances."
"There's a bit of configuration work that's needed with the DNS service provider, but other than that, everything else should be very smooth."
"We had an incident where we didn't want to receive any emails or spam from a certain site and email address. We selected the mail ID, and we send it to Barracuda for analysis to see if it's spam or something like that. As of now, we haven't gotten any update or notification as to what happened with it."
"Two improvements that are needed include an enhancement in the proxy feature, as well as the ability to more fully automate patches and updates."
"The reports are standard, and it would be nice to be able to customize them."
"The technical support is not available globally 24/7 and this is the biggest problem with the product."
"The reporting can be improved."
"We would like to have a local support center in India so that they are operating in the same time zone and speak the same language."
"False positives have given us issues."
"Malware needs improvement."
"We do annual licensing for Cisco Secure Email Gatewayand SMA together, and possibly SmartNet support. Packaged together, the cost is just under $38,000."
"In addition to the standard licensing, there is a cost for SMARTnet as well."
"Pricing depends on your environment and which model you want to buy."
"Licensing costs depend on how many users there are. It could range between $5 and $7 per month, per user."
"The license was not per user, the license model was per feature. You could choose anti-virus, anti-spam, etc. It was feature-based and charged yearly."
"There were no other costs in addition to the standard licensing fees."
"We were using Proofpoint and then we switched to Cisco... reportability was one of the main reasons we switched, but the biggest one was cost. If you can get an equivalent functionality for a better price it's wise to do so. That's what our primary decision came down to: We could get equivalent functionality at a lower price point."
"It is not that costly. We pay for the solution through a contractor and pay an annual fee."
"For overall value and cost, Barracuda came in as most appropriate, price as well as services provided. In terms of price, it's average . It's not the most expensive, it's not the least expensive but it works well."
"The price of this solution is very high, but it's working fine."
"Our licensing fees are approximately $4,000 per year, and this includes updates for the antivirus and spam signatures."
"As far as advanced email security systems, this product is mid-range on the pricing scale."
"The pricing for the product is fine."
"The licensing fees are part of a bundled support package that we pay for."
"We pay between $8 and $10 USD per user per month."
"The licensing cost is competitive, it's not too high and not too low."
Customers of all sizes face the same daunting challenge: email is simultaneously the most important business communication tool and the leading attack vector for security breaches. Cisco Email Security enables users to communicate securely and helps organizations combat Business Email Compromise (BEC), ransomware, advanced malware, phishing, spam, and data loss with a multilayered approach to security.
With the Barracuda Email Security Gateway, protecting against inbound malware, spam, phishing, and Denial of Service attacks ensures that business productivity isn’t impacted by attacks through the email system. Powerful and customizable policies enable further enforcement of detailed requirements that govern inbound email messages.
Clearswift SECURE Email Gateway (SEG) offers cyber-attack protection and outbound data loss prevention for secure email collaboration. With its legacy in the MIMEsweeper for SMTP technology, the Clearswift SEG incorporates the latest in inbound threat protection (Sophos and/or Kaspersky AV), a multi-layer spam defence mechanism, multiple encryption options, deep content inspection control on size and types of attachments and Adaptive Redaction features.
Barracuda Email Security Gateway is ranked 4th in Email Security with 14 reviews while Clearswift SECURE Email Gateway is ranked 15th in Email Security with 1 review. Barracuda Email Security Gateway is rated 8.0, while Clearswift SECURE Email Gateway is rated 8.0. The top reviewer of Barracuda Email Security Gateway writes "Has intelligent sensing of attacks and offers assistance for load balancing but support is lacking". On the other hand, the top reviewer of Clearswift SECURE Email Gateway writes "Stable, but malware needs improvement and customer support is poor". Barracuda Email Security Gateway is most compared with Fortinet FortiMail, Proofpoint Email Protection, SonicWall Email Security, Check Point Anti-Spam and Email Security Software Blade and Barracuda Sentinel, whereas Clearswift SECURE Email Gateway is most compared with Forcepoint Email Security, Proofpoint Email Protection, Mimecast Email Security with Targeted Threat Protection and Symantec Messaging Gateway.
See our list of best Email Security vendors.
We monitor all Email Security reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.