We performed a comparison between Barracuda Email Security Gateway and IceWarp based on real PeerSpot user reviews.
Find out what your peers are saying about Proofpoint, Barracuda Networks, IRONSCALES and others in Secure Email Gateway (SEG)."It's easy to use. The configuration and web interface are user-friendly."
"With the cloud service, one of the nice things about Barracuda is the quarantine service. It gives the ability for our users to go in and check what has been quarantined, and then connect with our IT staff to release anything that should be fine so that we can test it before we release."
"The most valuable feature is the Antispam services, which are the basic services of spam device"
"It is a really good product with a lot of features. It is responsive, updated, and modern. It is easy to use and has an easy interface for non-IT users. Its dashboard is also quite fine. It is also quite flexible and has an API at the backend."
"We have found some of the valuable features to be how easy the solution is to configure, the graphic support, and the intuitive dashboard."
"Barracuda Email Security Gateway is very simple to use."
"Eliminating inbox clutter creates an opportunity to be more productive instead of wasting time manually sorting through spam."
"Its backups are valuable."
"The most valuable feature of IceWarp is the chat rooms and file-sharing, they are useful. It is convenient that everything is in one place. You can easily share and collaborate documents, making the program's unity a significant advantage."
"The product is used very extensively in my company since we have around 1,500 users using it. Also, there is no requirement for any administrators to manage the product by the people who own the solution."
"An effective, functional, very good tool for controlling resources."
"The solution's voice services work well for our company."
"IceWarp has multiple applications that are easy to use for many people."
"Its price is the most valuable. It is definitely one of the lowest price solutions."
"The groupware module is the most valuable feature."
"It has great communication capabilities for team chatting and web conferences."
"We still have critical threats coming into our environment and delivered to our users. When we compare it with other solutions, these other solutions can already detect those threats."
"There is room for improvement in the management of multiple domains."
"There's a bit of configuration work that's needed with the DNS service provider, but other than that, everything else should be very smooth."
"False positives have given us issues."
"The downsides of the solution stem from the fact that it is an expensive product, and one may see too many false positives when using it, making them both areas where improvements are required."
"Barracuda Email Security Gateway should add auto-remediation to improve the solution. Additionally, there are times when we have false positives and our general emails get locked, we have mentioned this to Barracuda."
"This product can always be made more secure."
"Artificial intelligence improvement could be used to help block spam and phishing mail that is directly delivered to users."
"It is difficult to disable user rights on the console so some users accidentally delete their documents or user details."
"Support should be improved. Most of the time, the queries are not resolved within the SLA."
"Our customers sometimes have problems receiving mail."
"Although the documentation is extensive and in depth, you must familiarize yourself with it before taking full advantage of the product."
"Although it is not a tool, video conferencing should be scalable and operate in a professional and efficient way."
"The solution should improve the mailing list feature. Google has a similar feature where you can automate sending files to different people in a sequence, but that feature is no longer available in the current version of IceWarp. Other features may also have been removed in the current version."
"With multiple databases for VOIP, chat and web IMAP, maintenance is cumbersome."
"The tool's configuration capabilities are not straightforward. Apart from that, if I want to archive emails into a vault so that they can be retrieved again later, the integration doesn't work, and IceWarp crashes."
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Barracuda Email Security Gateway is ranked 2nd in Secure Email Gateway (SEG) with 51 reviews while IceWarp is ranked 6th in Email Applications with 15 reviews. Barracuda Email Security Gateway is rated 8.0, while IceWarp is rated 8.6. The top reviewer of Barracuda Email Security Gateway writes "Robust email protection with advanced features such as effective spam filtering, virus and malware defense, phishing protection and high scalability". On the other hand, the top reviewer of IceWarp writes "A tool that is scalable and can accommodate a large number of users but needs to improve the support it provides to its users ". Barracuda Email Security Gateway is most compared with Microsoft Defender for Office 365, Fortinet FortiMail, Microsoft Exchange Online Protection (EOP), Proofpoint Email Protection and Cisco Secure Email, whereas IceWarp is most compared with Google Workspace, Zimbra Collaboration, Microsoft Exchange, Zoho Mail and Symantec Messaging Gateway.
We monitor all Secure Email Gateway (SEG) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.