We performed a comparison between Barracuda Email Security Gateway and Symantec Messaging Gateway based on real PeerSpot user reviews.
Find out in this report how the two Secure Email Gateway (SEG) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."There are plenty of features, such as sandboxing capabilities with zero threat protection. It has all the leading email security appliances compared to other solutions."
"The most valuable feature of the Barracuda Email Security Gateway is the ATP."
"It is lightweight, and we can filter all of our inbound and outbound emails. We have controls for rate control, quarantine, and tagging. We can see whether an email is a spam email or a phishing email."
"Barracuda Email Security Gateway has a good feature of email spooling, which acts as a first line of security."
"The spam filtering, in particular, is very important for us. We have a large volume of emails each month, something like 200,000, and Barracuda filters about 85 percent of the spam, malware, and phishing that comes in. It prevents our users from receiving this content on their computers."
"The most important features of Barracuda Email Security Gateway are the simple and quick configuration, interactive console, and easy-to-understand logs."
"The performance is good."
"It is a very stable solution."
"Symantec is a secure product."
"The cloud-based interface is very user-friendly."
"The solution is "set and forget". You pay for it and everything is done for you."
"It has very good capabilities for managing malware."
"The solution is highly customizable. You can make rules for domains and configure policies for spam or malware. Messaging Gateway is an on-prem solution, so it's useful for companies without a cloud presence."
"It is a solid and stable product."
"What I like most about Symantec Messaging Gateway is its usability. I also find its interface very friendly. The solution has a very good interface."
"The solution is excellent at blocking spam."
"There are limited administration controls that should be improved."
"Few customers require an on-premises fabric ATP box for attack detection and response."
"We would like to have a local support center in India so that they are operating in the same time zone and speak the same language."
"Barracuda Email Security Gateway can improve reporting and anti-spam. The anti-spam engine is not working well. We are seeing a lot of problems where spam is going through the gateway. Additionally, access privilege should be given to the IT support, because they don't have a lot of privileges. We are forced to give our IT support administrative access in order to clear and deliver emails and this should not be happening."
"Barracuda isn't catching everything. We're still getting quite a few phishing emails, so we're looking for something else."
"False positives have given us issues."
"The pricing is a little bit high, and it is causing the company to rethink renewal. If they could lower the pricing, that would be ideal."
"There are some times when legit emails are trapped on Barracuda and we are unable to get that information unless we actually log on to the network to find out."
"What's lacking when you compare it with Proofpoint and other threat protection solutions is that it does the basic stuff, but we need more advanced threat handling."
"Symantec Messaging Gateway can improve detection because most of them are false negatives or false positives that we are trying to troubleshoot. Additionally, we are having routing problems and they are somehow connected to DNS issues."
"The product must improve the user dashboards."
"What needs to be improved in Symantec Messaging Gateway is its local partner support, as it's not as technical. The support my company gets from the partner isn't good. Vendor support is good, but local partner support isn't. I'm happy with Symantec Messaging Gateway as a solution, but the problem is with its partner support. To me, Symantec Messaging Gateway is a complete solution, but it can be very difficult to search the web for resolutions to issues or problems you experience from it. If this could be improved or resolved in the next release of Symantec Messaging Gateway, then that would be good."
"It is a nice product but is not user friendly in terms of the graphical interface. It is poor and is not rich in terms of the human interface."
"In a later release, it would be nice if the messaging gateway supported the cluster feature."
"The biggest problem is it's an on-prem product and we're trying to get out of having equipment in data centers."
"Sometimes the solution picks up false positive for viruses during scans."
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Barracuda Email Security Gateway is ranked 2nd in Secure Email Gateway (SEG) with 51 reviews while Symantec Messaging Gateway is ranked 6th in Secure Email Gateway (SEG) with 20 reviews. Barracuda Email Security Gateway is rated 8.0, while Symantec Messaging Gateway is rated 8.2. The top reviewer of Barracuda Email Security Gateway writes "Robust email protection with advanced features such as effective spam filtering, virus and malware defense, phishing protection and high scalability". On the other hand, the top reviewer of Symantec Messaging Gateway writes "A stable and reasonably priced solution that performs well and has a very good malware database". Barracuda Email Security Gateway is most compared with Microsoft Defender for Office 365, Fortinet FortiMail, Microsoft Exchange Online Protection (EOP), Proofpoint Email Protection and Mimecast Email Security, whereas Symantec Messaging Gateway is most compared with Cisco Secure Email, Microsoft Exchange Online Protection (EOP), Microsoft Defender for Office 365, Fortinet FortiMail and Sophos Email. See our Barracuda Email Security Gateway vs. Symantec Messaging Gateway report.
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