We performed a comparison between Barracuda Email Security Gateway and Symantec Messaging Gateway based on real PeerSpot user reviews.
Find out in this report how the two Secure Email Gateway (SEG) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Barracuda Email Security Gateway has features like identify the spam source, rules to avoid some specific spams and then reschedule. And there are some other features like the email continuity, the email server and gateway site, which can relay the mail kit. The solution is user-friendly.These kind of features are the most valuable."
"It catches a lot of things and has the ability to add domains as well as add senders and update their things."
"It can scale."
"We have found some of the valuable features to be how easy the solution is to configure, the graphic support, and the intuitive dashboard."
"This product is powerful and quite simple to use."
"Before this solution, we didn't have any separate feature for protecting our emails. We used to only have a firewall but now we have email security. It has a graphical interface and we can see the log every time. We can see that the performance is fine."
"Barracuda is good at keeping the garbage from reaching your inbox."
"The solution's anti-spam features are its most valuable aspect."
"Symantec’s spyware and malware signature database is very good compared to other products."
"The solution is "set and forget". You pay for it and everything is done for you."
"The solution is excellent at blocking spam."
"The anti-malware and spam features are valuable."
"The most valuable features of Symantec Messaging Gateway are advanced content filtering, malware, and antivirus defense."
"Symantec is a secure product."
"Symantec Messaging Gateway has a huge knowledge base about phishing, spamming, spoofing, etc."
"The cloud-based interface is very user-friendly."
"Some of the phishing emails are not being blocked. Another problem is that we are not able to manage the date and time in our time zone."
"Two improvements that are needed include an enhancement in the proxy feature, as well as the ability to more fully automate patches and updates."
"Barracuda's spam database isn't on par with its competitors. Users complain about the spam email they're receiving, and we report the issue. Barracuda said they are going to update their system to block the malicious email we received, but we're still getting the same spam. The signatures are not in their database. They need to update their spam signatures because spam is bypassing Barracuda."
"The solution should add automatic alerts to the mobile."
"This product can always be made more secure."
"We are using the tool’s 400 model which does not offer accurate spam detection. We have also had performance issues with the tool."
"The initial setup can be a little bit complex."
"The reporting can be improved."
"They have updated the version of the Messaging Gateway and the new features they are adding the need to be re-evaluated. They have done some changes on the policy."
"The false positive submissions must be improved."
"In a later release, it would be nice if the messaging gateway supported the cluster feature."
"This product would benefit from better integration with Symantec Endpoint Protection."
"Sometimes the solution picks up false positive for viruses during scans."
"The solution interface is from 2003 and is outdated. Symantec Messaging Gateway needs to update the interface."
"The biggest problem is it's an on-prem product and we're trying to get out of having equipment in data centers."
"What needs to be improved in Symantec Messaging Gateway is its local partner support, as it's not as technical. The support my company gets from the partner isn't good. Vendor support is good, but local partner support isn't. I'm happy with Symantec Messaging Gateway as a solution, but the problem is with its partner support. To me, Symantec Messaging Gateway is a complete solution, but it can be very difficult to search the web for resolutions to issues or problems you experience from it. If this could be improved or resolved in the next release of Symantec Messaging Gateway, then that would be good."
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Barracuda Email Security Gateway is ranked 2nd in Secure Email Gateway (SEG) with 51 reviews while Symantec Messaging Gateway is ranked 6th in Secure Email Gateway (SEG) with 20 reviews. Barracuda Email Security Gateway is rated 8.0, while Symantec Messaging Gateway is rated 8.2. The top reviewer of Barracuda Email Security Gateway writes "Robust email protection with advanced features such as effective spam filtering, virus and malware defense, phishing protection and high scalability". On the other hand, the top reviewer of Symantec Messaging Gateway writes "A stable and reasonably priced solution that performs well and has a very good malware database". Barracuda Email Security Gateway is most compared with Microsoft Defender for Office 365, Fortinet FortiMail, Microsoft Exchange Online Protection (EOP), Proofpoint Email Protection and Mimecast Email Security, whereas Symantec Messaging Gateway is most compared with Cisco Secure Email, Microsoft Exchange Online Protection (EOP), Microsoft Defender for Office 365, Fortinet FortiMail and Sophos Email. See our Barracuda Email Security Gateway vs. Symantec Messaging Gateway report.
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