Barracuda Email Protection vs TitanHQ SpamTitan comparison

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Comparison Buyer's Guide
Executive Summary

We performed a comparison between Barracuda Email Protection and TitanHQ SpamTitan based on real PeerSpot user reviews.

Find out in this report how the two Office 365 Protection solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
To learn more, read our detailed Barracuda Email Protection vs. TitanHQ SpamTitan Report (Updated: March 2024).
765,234 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"It also gives the vulnerability status according to the versions you have selected. Let's say you have Google Chrome. It mentions the versions it has, and it updates. Within two hours of an update, it is reflected in the dashboard. That's really nice to have.""The product's scalability is good.""Defender enables us to secure all 365-related activity from a single place. It gives us visibility into everything happening in Outlook, protecting us against phishing and other email-based threats. Defender helps us detect any suspicious behaviors.""The initial setup is straightforward. You just add the license, click it, and then you can set up the rules. It is quite simple.""Defender for 365 is a comprehensive cloud-based solution. The value of the cloud is that you aren't alone. Threat intelligence and analytics are shared in the cloud. We don't have to find the solution alone. If you face an unknown threat with traditional solutions like Trend Micro and Symantec, you need to open a case and send your information to them to analyze forensically and identify the source of the attack.""Threat Explorer is one of the features that I very much like because it is a real-time report that allows you to identify, analyze, and trace security attacks.""Microsoft Defender for Office 365's most valuable features are safe attachments and safe links.""The most valuable feature of Microsoft Defender for Office 365 is the ease of use."

More Microsoft Defender for Office 365 Pros →

"The product is easy to deploy and maintain.""The most valuable features of Barracuda Essentials are it's a trusted name and is rated very high on review sites. It blocks high percentages of spam and junk email and it's in the cloud. They have hardware appliances, but this is in the cloud. The solution is very effective at blocking malware and blocking spam and this is what we are looking for. There's not a whole lot of complexity, you want a solution that is very good at blocking out all of the unwanted emails.""The solution is straightforward to set up.""The best feature of Barracuda Email Protection is that it provides protection for Microsoft 365.""When we got the service, it included the email archiver with unlimited storage.""We now have a secondary backup of Office 365 that's much easier to retrieve compared to Microsoft. If someone deletes something in Office 365, we can get it back within Office 365, but it's difficult. Barracuda is much easier. There is a lot less management needed using Barracuda. The management becomes much easier for Office 365 and it's no longer on-prem, so there are fewer hours managing on-prem devices, servers, and things of that nature. We don't have network appliances anymore for the backup of our information.""The most valuable features are security and ease of use.""The most valuable aspect includes attempts to spoof or compromise domains from external sources."

More Barracuda Email Protection Pros →

"I like the notifications SpamTitan sends. Other products require the user to log into the system to see if something was blocked. SpamTitan sends users an email showing them any potential spam that was blocked and they can click on it to release it. It's much easier for the end-user.""The user interface is great. Everything is in the browser; it is easy to set up and there are not a lot of tabs.""We have absolutely seen ROI. The regained productivity hours that we were able to claim since we automated the email protection have been really good. Our team of three people has seen an increase in our productivity, by around 30%, since implementing SpamTitan.""They also let you customize it to match your organization's feel, so it looks like a product from your organization. I like when companies do that. Our city logo is on it when you log in to this system.""I have found the feature that creates seamless categorization of emails valuable. This is most likely done by having a large database to compare and to identify what are the domains that are currently spammers.""I've been pretty pleased with technical support. They're pretty responsive. They answer quickly. They come up with solutions really quickly as well.""The solution is not hard to manage.""The key differentiators of the product for an MSP are its ease of use and effectiveness. It generates reports and makes things easy for IT to manage. It's a set-it-and-forget-it type of solution."

More TitanHQ SpamTitan Pros →

Cons
"This product's effectiveness could be improved, in terms of detecting unwanted spam or even malware between the emails, compared to other products.""The GUI is sometimes slow to fetch the device report and could be improved.""The company should focus on adding threats that the solution is currently unable to detect.""I'd like some additional features any product can give me to protect our environment in a better way.""We noticed that from time to time, Microsoft's stability does have problems. Sometimes the service goes up and down. Sometimes they change without prior notice.""About eight months ago, we started to measure the quantity of phishing and spam that we have been receiving, and it has been increasing a lot. That means that protection for our email is not as good as we were expecting.""Configuration requires going to a lot of places rather than just accessing one tab.""Microsoft Defender for Office 365 should improve the troubleshooting tools. It's unclear whether the device is blocked at the firewall level or at the device itself. The granularity needed for troubleshooting is currently lacking. From my perspective, Microsoft should address this issue to benefit many users who likely share the same sentiment."

More Microsoft Defender for Office 365 Cons →

"The platform's pricing needs improvement.""The solution's reporting mechanism is a little poor and could be improved.""Sometimes it is somewhat laggy, especially on the Archiver side. It should have improved performance on their Message Archiver.""There is room for improvement, particularly in reaching out to technical support during deployment.""Barracuda Essentials can improve by continually adding more features.""They could simplify the licensing and the pricing.""I would like to see some additional functionality in terms of employee monitoring, as part of a work-from-home security solution.""I would like to see better integration with other products."

More Barracuda Email Protection Cons →

"We had to do some stuff with eFax in order to get eFaxing to come through. Had we known that ahead of time, we could have had that ironed out before we went live. However, we just didn't realize it was going to interfere with it. After we implemented it, we realized it was interfering with some of our eFaxes, so we had to go figure out why""They could improve on the color of the interface.""There was a situation in which I needed to change the cloud server. From SpamTitan, I had to specify which server we were on for the integration into Office 365 and I actually only found that out because there was a problem. It would have been better if they had advised us of that first.""With the geo-blocking tool, it would be nice if it listed checkboxes for all the countries and had one overall checkbox for the whole area. Right now, you have to start typing them all in, or half type them, to get the list. That's time-consuming and is one thing I don't like.""They can increase some of the reporting around user logins. In order for us to make that determination, we have to pull down reports. They could make it a bit easier.""The solution is very slow, it crashes and we have difficulties getting emails.""The overall GUI is utilitarian. It has a spreadsheet feel versus a nice software that is guided. I am sure they're going to improve it over time. It could look a little prettier. It needs some lipstick. They should get rid of unfamiliar words like ham and spam, helping the user to better understand what they are clicking through.""I'd like to see something like "My First SpamTitan," by which I mean, "Guide me through the things I need to set, and tell me about the things that you're setting already." That way I would get a good feeling for setting up the product, rather than having to figure it out by myself, which is what I did."

More TitanHQ SpamTitan Cons →

Pricing and Cost Advice
  • "It's a user-base subscription."
  • "From the pricing point of view, like any other product in the market, there is scope for negotiation."
  • "Defender is a little bit more expensive as compared to others. We are in the manufacturing environment. So, we don't have a high budget for all of our endpoint devices. Its cost is a major concern for us."
  • "For licensing, it's usually a yearly package for customers who are subscribed to Office 365, but they can also pay on a monthly basis."
  • "Microsoft Defender for Office 365 is an add-on to the Office license. Many customers are purchasing this solution."
  • "Microsoft Defender for Office 365 comes with Microsoft Windows. It is free with the operating system."
  • "The solution saves money so we have seen a return on investment."
  • "Defender for 365 comes in various plans and licenses, along with other Microsoft security solutions. Purchasing this kind of package or security bundle gives good value for money, and that's what I recommend."
  • More Microsoft Defender for Office 365 Pricing and Cost Advice →

  • "The price of Barracuda Essentials is better than some of the competing products."
  • "We pay annually. They never charged us for anything else. And they were quite a bit under that $20,000 mark. It was $19,074. And they've been pretty good about not skyrocketing the price or anything like that. It has gone up. It's gone up to $24,000 in 2020."
  • "Price-wise, this product is middle-of-the-road."
  • "On a scale from one to ten, where one is cheap, and ten is expensive, I rate the solution's pricing a seven out of ten."
  • "The product is expensive."
  • More Barracuda Email Protection Pricing and Cost Advice →

  • "The price of this solution is low. When you do purchase everything is included in the licensing cost."
  • "We are on a per-user or per-mailbox monthly subscription. We are happy with the price of the solution. When comparing it to other solutions it is much cheaper."
  • "The cluster was an additional cost. We had to get some more licenses to get to that level. It's well worth it because it means peace of mind for everyone."
  • "Compared to all of the others, including the solution we used previously, SpamTitan is cheaper."
  • "The price is good by today's standards. You actually get what you pay for."
  • "The price was great compared to other solutions that we looked at the time."
  • "Our pricing has pretty much stayed somewhat the same. Sure, there has been an increase or two that keeps up with inflation, but that is everybody. When we switched from AppRiver to SpamTitan, we saved about 20%. That is $1,000 to $2,000 a month. We went to SpamTitan and WebTitan. It was $1,000 savings a month for SpamTitan and another $1,500 a month savings for WebTitan."
  • "It is very good. We actually ended up saving money from our previous solution."
  • More TitanHQ SpamTitan Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:Threat Explorer is an invaluable tool for me, and it plays a crucial role in helping me discern the origins of various… more »
    Top Answer:The product must provide better malware detection. The detection algorithms don't perform the way I hope they would.
    Top Answer:The product's cost is average. It depends on the number of users.
    Top Answer:The product's GUI, dashboard, and speed could be better.
    Comparisons
    Also Known As
    MS Defender for Office 365
    Barracuda Essentials
    Learn More
    Overview

    Microsoft Defender for Office 365 is a comprehensive security solution designed to protect organizations against advanced threats in their email, collaboration, and productivity environments. It combines the power of Microsoft's threat intelligence, machine learning, and behavioral analytics to provide real-time protection against phishing, malware, ransomware, and other malicious attacks.

    With Microsoft Defender for Office 365, organizations can safeguard their email communication by detecting and blocking malicious links, attachments, and unsafe email content. It employs advanced anti-phishing capabilities to identify and prevent sophisticated phishing attacks that attempt to steal sensitive information or compromise user credentials.

    This solution also offers robust protection against malware and ransomware. It leverages machine learning algorithms to analyze email attachments and URLs in real-time, identifying and blocking malicious content before it reaches users' inboxes. Additionally, it provides advanced threat-hunting capabilities, allowing security teams to proactively investigate and respond to potential threats.

    Microsoft Defender for Office 365 goes beyond email protection and extends its security features to other collaboration tools like SharePoint, OneDrive, and Teams. It scans files and documents stored in these platforms, ensuring that they are free from malware and other malicious content. It also provides visibility into user activities, helping organizations detect and mitigate insider threats.

    Furthermore, this solution offers rich reporting and analytics capabilities, providing organizations with insights into their security posture and threat landscape. It enables security administrators to monitor and manage security incidents, track trends, and take proactive measures to enhance their overall security posture.

    The popularity of Microsoft 365 means criminals test and design their attacks to bypass its native security features. And that means you need additional layers of defense. With Advanced Threat Protection enabled, Barracuda uses multiple layers of detection, including signature, static, and behavioral analysis, along with CPU-emulation sandboxing to accurately detect and block zero-hour targeted attacks and ransomware.

    Traditional email gateways use static rules and policies—reputation analysis, block lists, and malicious payloads—to determine if an email is malicious.

    Barracuda protects your Microsoft 365 inbox against evasive threats with a powerful AI engine that learns the unique communication patterns within your organization through access to internal and historical emails. Once it understands what legitimate emails looks like for each user, it can detect anomalies that signal malicious intent. This context-based detection is more effective at blocking targeted attacks, which are designed to bypass traditional rule-based email security.

    TitanHQ SpamTitan is a next-generation robust anti-spam service that protects today’s businesses by blocking spam, spoofing, zero-day attacks, phishing, malware, and more from users' emails. SpamTitan uses the most intuitive AI-driven threat protection to keep users' networks safe and secure at all times.

    TitanHQ SpamTitan Key Features:

    TitanHQ SpamTitan has many valuable key features. Some of its most useful features include:

    • Protection: TitanHQ SpamTitan works seamlessly to improve users' Office 365 security against malicious malware by using a next-generation intuitive in-depth defense approach. SpamTitan will also scan all inbound emails with robust anti-virus protection to intercept spear phishing and whaling.
    • Sandboxing: SpamTitan provides users with behavior analysis and machine learning to improve security teams' ability to safely stop suspicious files from reaching users' email inboxes.
    • Email blocking: SpamTitan is able to effectively block 99.99% of malware, spam, ransomware, and viruses. Users have the option to use blacklist or whitelist protocols, recipient verifications, outbound scanning, and additional advanced intuitive reporting to ensure email processes are secure at all times.
    • Zero Day protection: SpamTitan uses AI-driven intuitive global technology to accurately predict and anticipate potential risks or threats, continually delivering a secure solution for business email systems. The solution also provides robust data leak prevention protocols to negate any internal organizational data loss.

    Reviews from Real Users

    The solution saves employees' time. Many of our faculty are physicians who don't have much time to check their emails, especially if they need to scroll through and delete spam mail, which can hide important messages. A cleaner inbox is easier to use and saves time, probably an hour a week per user. That might not sound like much, but we had physicians with inboxes so full of spam they stopped checking their emails, which is no longer the case. Our catch rate is up significantly, and our false positives have dropped considerably, saving the end user time.” - A PeerSpot user who is a DevOps Director at the University of Wisconsin Hospital and Clinics

    “I can't tell you the number of times that their web interface has saved me. I had server issues but I still needed to be able to look at what emails I would have received if my email server had been working correctly. SpamTitan has a reporting functionality that showed me what emails would have been sent. I could actually see the content of those emails. For me, several times, that has been a real lifesaver.” - Walter H., An Enterprise Architect at Unified System Solutions, Ltd.

    “Its algorithms are doing a very good job in terms of the false positive rate. We have some regular mail that gets caught and some spam mail that gets through, but they're just balancing the line between spam and regular mail. We do catch a lot of spam, the amount of spam on an average day ranges from 65-85%. The Link Lock also reduces the risk when clicking on a link in an email, it removes a lot of concern about harmful links.” - A PeerSpot user who is a Cloud & Infrastructure consultant at a tech services company.

    Sample Customers
    Microsoft Defender for Office 365 is trusted by companies such as Ithaca College.
    ACT Government, Acumen Group, AGIP, Delta Dental Plans Association, Desai/Nasr Consulting Engineers, Inc., Equinox Information Systems
    De Montfort University, Scope Services, Park County School District, NRC, Quality Smith, Toyota, CarTrawler, Videotron
    Top Industries
    REVIEWERS
    Manufacturing Company16%
    Computer Software Company16%
    Comms Service Provider13%
    Logistics Company6%
    VISITORS READING REVIEWS
    Computer Software Company17%
    Financial Services Firm9%
    Manufacturing Company7%
    Government7%
    REVIEWERS
    Security Firm25%
    Construction Company25%
    Manufacturing Company25%
    Educational Organization13%
    VISITORS READING REVIEWS
    Computer Software Company18%
    Construction Company8%
    Real Estate/Law Firm7%
    Healthcare Company7%
    REVIEWERS
    Manufacturing Company24%
    Construction Company9%
    Healthcare Company7%
    Computer Software Company7%
    VISITORS READING REVIEWS
    Computer Software Company19%
    Construction Company11%
    Manufacturing Company9%
    Comms Service Provider7%
    Company Size
    REVIEWERS
    Small Business42%
    Midsize Enterprise16%
    Large Enterprise42%
    VISITORS READING REVIEWS
    Small Business29%
    Midsize Enterprise19%
    Large Enterprise51%
    REVIEWERS
    Small Business54%
    Midsize Enterprise38%
    Large Enterprise8%
    VISITORS READING REVIEWS
    Small Business41%
    Midsize Enterprise18%
    Large Enterprise42%
    REVIEWERS
    Small Business70%
    Midsize Enterprise17%
    Large Enterprise13%
    VISITORS READING REVIEWS
    Small Business42%
    Midsize Enterprise20%
    Large Enterprise37%
    Buyer's Guide
    Barracuda Email Protection vs. TitanHQ SpamTitan
    March 2024
    Find out what your peers are saying about Barracuda Email Protection vs. TitanHQ SpamTitan and other solutions. Updated: March 2024.
    765,234 professionals have used our research since 2012.

    Barracuda Email Protection is ranked 4th in Office 365 Protection with 12 reviews while TitanHQ SpamTitan is ranked 1st in Office 365 Protection with 76 reviews. Barracuda Email Protection is rated 8.8, while TitanHQ SpamTitan is rated 9.0. The top reviewer of Barracuda Email Protection writes "Set-it-and-forget-it type of product that doesn't require a lot of management". On the other hand, the top reviewer of TitanHQ SpamTitan writes "Has the ability to easily see what was blocked, enabling users to restore emails they were expecting with the click of a button". Barracuda Email Protection is most compared with Check Point Harmony Email & Collaboration, Microsoft Exchange Online Protection (EOP), Abnormal Security, Mimecast Email Security and Google Vault, whereas TitanHQ SpamTitan is most compared with Fortinet FortiMail, Microsoft Exchange Online Protection (EOP), Sophos Email, Avanan and Cisco Secure Email. See our Barracuda Email Protection vs. TitanHQ SpamTitan report.

    See our list of best Office 365 Protection vendors and best Email Security vendors.

    We monitor all Office 365 Protection reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.