We performed a comparison between DocuSign and SignNow based on real PeerSpot user reviews.
Find out in this report how the two eSignature (Electronic Signature) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The most valuable feature of DocuSign is its ability to save time."
"The solution is stable."
"This has reduced the need for paper approvals and has also reduced the recurring purchase of paper rims and other printer consumables in the organization and is leading us to our paperless roadmap."
"This speeds up the sign-off process."
"Very convenient, saves dealing with hard copies of documents."
"What I have found to be the most valuable aspect of this solution is the fact that I don't have to go out and meet the other party in person. I can just take care of what I need to online."
"You can customize how you want to use the solution."
"DocuSign is easy to use. I also like the document tracking features."
"I like that it works well for my company. I will not be switching to another solution. I don't have any complaints."
"Before we had this solution, we had about 30% of customers that didn't sign agreements. Now that we have SignNow, that number has dropped to less than five percent."
"It was easy to send it around to only the relevant parties."
"I could always use better security around the solution."
"We'd like to have some integration with some of our IT services."
"There are sometimes delays in user communication."
"Moving the boxes around can be a bit annoying, so the AI element in the UI should be significantly improved to make the process smoother."
"It should automatically be datestamped beside the signature."
"Resolution from customer service and their response rate in resolving issues needs to be improved."
"Some people are not that computer-literate, and people don't understand the concept of the digital signature."
"DocuSign's mobile application could be better. It has some compatibility issues."
"The area I think this solution can improve is user features."
"I'm not sure if this option was available; however, after having the form signed, I had to send it to a third party that would take the form and deals with it. There wasn't an option to have the forms, once signed, to a third party."
"In the next release, I would like more protection. Security is of the highest importance for our company."
DocuSign is ranked 1st in eSignature (Electronic Signature) with 10 reviews while SignNow is ranked 5th in eSignature (Electronic Signature) with 3 reviews. DocuSign is rated 8.6, while SignNow is rated 8.4. The top reviewer of DocuSign writes "Good for digitally signing documents, easy to set up, and reliable". On the other hand, the top reviewer of SignNow writes "Prompt tech support; good pricing". DocuSign is most compared with OpenText Core Signature, Box Sign, Conga Sign, Adobe Sign and Tungsten SignDoc, whereas SignNow is most compared with Adobe Sign. See our DocuSign vs. SignNow report.
See our list of best eSignature (Electronic Signature) vendors.
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