We compared Proofpoint Email Protection and Barracuda Email Security Gateway across several parameters based on our users' reviews. After reading the collected data, you can find our conclusion below:
Features: Users describe Proofpoint Email Protection as a convenient all-in-one solution that offers effective defense against phishing attempts. Barracuda Email Security Gateway’s stand-out features include sandboxing, diverse customization options, and a cloud environment.
Room for Improvement: Proofpoint Email Protection could make its interface clearer and simplify admin management. Barracuda Email Security Gateway users say the solution should add DomainKeys functionality, enhance anti-phishing measures, and introduce the ability to add multiple domains.
Service and Support: Proofpoint Email Protection’s customer service is described as responsive, professional, and knowledgeable. However, there are some concerns about availability. Customers have praised the customer service of Barracuda Email Security Gateway for its professionalism, responsiveness, and availability, rating it as good and reliable.
Ease of Deployment: Proofpoint Email Protection can be set up in a relatively short amount of time. Some users found it simple, while others mentioned that it requires technical skills. The setup process for Barracuda Email Security Gateway is described as simple and intuitive, requiring a few hours or a day to complete.
Pricing: The opinions on the cost of Proofpoint Email Protection vary, with some users finding it costly while others find it reasonable. Users say Barracuda Email Security Gateway is competitively priced.
ROI: Proofpoint Email Protection stands out with its robust phishing signature file, surpassing competitors in threat detection. Barracuda Email Security Gateway benefits users by minimizing business disruptions and reducing costs.
Comparison Results: Proofpoint Email Protection provides effective email protection and strong threat-detection features. However, it needs to simplify its user interface and administration. Barracuda offers a wide range of capabilities, customizable options, and excellent customer support. Suggestions for improvement are more prevalent for Barracuda, including better pricing, automation, and user interface. Opinions on pricing vary for both products, with some users considering Barracuda to be more affordable.
"This product is powerful and quite simple to use."
"Barracuda Email Security Gateway has a good feature of email spooling, which acts as a first line of security."
"The most valuable feature of the Barracuda Email Security Gateway is the ATP."
"We find the product to be scalable."
"The most valuable feature is the Antispam services, which are the basic services of spam device"
"We have found some of the valuable features to be how easy the solution is to configure, the graphic support, and the intuitive dashboard."
"The solution helps us to block some blacklisted emails."
"It's easy to use. The configuration and web interface are user-friendly."
"Its anti-phishing functionality is the most valuable. Certainly, the biggest problem I have is phishing."
"The most valuable features of Proofpoint Email Protection are the performance from being on the cloud."
"The solution blocks malicious emails containing viruses and malware and reduces them out of spam."
"It's detection of true positives are great, as it's cloud based it's very scalable and stable."
"The solution offers very good flexibility. You can blacklist or whitelist with ease."
"The most valuable feature of Proofpoint Email Protection is the central location dashboard for viewing all the related information for risk."
"The spam filter for email is good."
"The stability is very good."
"The dashboard's UI could be improved to make changes to the blocklist."
"The reporting can be improved."
"Its integration with other solutions can be improved. There should be integration for telemetry information, system information, and other types of information with other solutions. Barracuda currently doesn't have that. Barracuda has its own platform. Its integration with firewalls is quite good, and it communicates really well with firewalls, but I have not seen any other integration. Based on what I know, it does have an API at the backend, but I have not used it."
"Barracuda Email Security Gateway can improve email detection. We have some emails that are bypassing the threat scanning. There are some impersonation emails passing through."
"The solution could improve by adding DomainKeys (DKIM) functionality. This is something that is essentially required nowadays for outbound security. They do not have it on their on-premise solution appliance but they have alternate arrangements for their cloud solution."
"The pricing is a little bit high, and it is causing the company to rethink renewal. If they could lower the pricing, that would be ideal."
"The scalability needs improvement, it's the only feature that is required."
"The pricing needs improvement."
"We'd like to have the ability to create more customized reports."
"The solution could be improved with the addition of PLP and email encryption features."
"Proofpoint Email Protection could improve by allowing more customization of the reports, such as exceptions and black-and-white lists."
"The high cost of the product is an area of concern where improvements are required."
"The false positives are an issue."
"I would want better spear phishing protection in the essentials package."
"Proofpoint Email Protection could improve the Mail Trace feature and make navigation easier."
"Sometimes it detects false positives."
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Barracuda Email Security Gateway is ranked 2nd in SEG (Secure Email Gateway) with 51 reviews while Proofpoint Email Protection is ranked 1st in SEG (Secure Email Gateway) with 44 reviews. Barracuda Email Security Gateway is rated 8.0, while Proofpoint Email Protection is rated 8.4. The top reviewer of Barracuda Email Security Gateway writes "Robust email protection with advanced features such as effective spam filtering, virus and malware defense, phishing protection and high scalability". On the other hand, the top reviewer of Proofpoint Email Protection writes "A reasonably priced product that offers protection to emails, along with spam filters". Barracuda Email Security Gateway is most compared with Microsoft Defender for Office 365, Fortinet FortiMail, Microsoft Exchange Online Protection (EOP), Cisco Secure Email and Check Point Anti-Spam and Email Security Software Blade, whereas Proofpoint Email Protection is most compared with Microsoft Defender for Office 365, Microsoft Exchange Online Protection (EOP), Palo Alto Networks WildFire, Cisco Secure Email and Perception Point Advanced Email Security. See our Barracuda Email Security Gateway vs. Proofpoint Email Protection report.
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We monitor all SEG (Secure Email Gateway) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.