We compared Barracuda Email Security Gateway and Mimecast Email Security across several parameters based on our users' reviews. After reading the collected data, you can find our conclusion below:
Features: Barracuda Email Security Gateway’s stand-out features include sandboxing, diverse customization options, and a cloud environment. Mimecast Email Security is appreciated for its efficient archiving capabilities and effective protection against targeted threats. Its seamless integration with Microsoft 365 also earned high marks.
Room for Improvement: Barracuda Email Security Gateway users say the solution should add DomainKeys functionality, enhance anti-phishing measures, and introduce the ability to add multiple domains. Mimecast Email Security should focus on improving its administrative aspect, filtering capabilities, and ease of setup.
Service and Support: Customers have praised the customer service of Barracuda Email Security Gateway for its professionalism, responsiveness, and availability, rating it as good and reliable. Mimecast's customer service elicits varied opinions, with some customers expressing satisfaction with its responsiveness and effectiveness, while others perceive it as unsatisfactory.
Ease of Deployment: The setup process for Barracuda Email Security Gateway is described as simple and intuitive, requiring a few hours or a day to complete. Users had mixed experiences with Mimecast Email Security's setup. Some users found it fast and uncomplicated, while others found it moderately complex.
Pricing: Users say Barracuda Email Security Gateway is competitively priced. Mimecast Email Security is generally seen as costly, and some users struggle to justify the expense. It’s perceived as more expensive than competing solutions.
ROI: Barracuda Email Security Gateway benefits users by minimizing business disruptions and reducing costs. It is challenging to measure the return on investment for Mimecast Email Security.
Comparison Results: Barracuda offers a wide range of capabilities, customizable options, and excellent customer support. Suggestions for improvement are more prevalent for Barracuda, including better pricing, automation, and user interface. Opinions on pricing vary for both products, with some users considering Barracuda to be more affordable. Mimecast is commended for its archiving and targeted threat protection capabilities. On the other hand, Mimecast faces challenges with its administrative aspect, filtering capabilities, and high pricing.
"The feature that sets Barracuda apart from other solutions is the Office 365 cloud-to-cloud backup."
"It's easy to use. The configuration and web interface are user-friendly."
"We have found some of the valuable features to be how easy the solution is to configure, the graphic support, and the intuitive dashboard."
"The anti-spamming, anti-fishing features are great."
"It can scale."
"Barracuda is good at keeping the garbage from reaching your inbox."
"This solution has helped to significantly reduce the amount of junk email that we receive."
"There are plenty of features, such as sandboxing capabilities with zero threat protection. It has all the leading email security appliances compared to other solutions."
"What I like about the integration is that it is directly into Microsoft 365, users can use their Microsoft 365 credentials to log into the portal and access their mail."
"It's good, it keeps the spam out."
"Email security is the most valuable feature of the solution."
"Due to our specialized use case, that HIPAA dictionary really comes in handy."
"The solution offers good technical support."
"URL inspection works pretty well."
"Mimecast certainly helped my customers reduce phishing emails."
"The interface of this solution is very easy to navigate and user-friendly. There is no delivery in email and other communications, making it reliable. The configuration is relatively easy."
"Barracuda should have a sandbox feature in the appliances."
"The technical support is not available globally 24/7 and this is the biggest problem with the product."
"The solution should include an improvised anti-phishing feature, since it blocks certain genuine emails."
"False positives have given us issues."
"I am not aware of the licensing costs."
"There are limited administration controls that should be improved."
"Barracuda has shown difficulty in providing us with the solutions we sought."
"Few customers require an on-premises fabric ATP box for attack detection and response."
"They should improve the cookies management feature."
"The reaction time between a new threat being identified and Mimecast picking it up needs to be narrowed a bit."
"The filtering needs more flexibility."
"Their support should be improved. They are notorious for sending you to knowledge-based articles rather than actually talking to you, but that is, unfortunately, kind of becoming a trend with everything. In terms of features, I haven't had any complaints. However, I don't like the fact they moved to a paid training subscription model. They used to have a lot of free webinars for training, but they have started to charge for them in the past year."
"The price could be better, it should be reduced."
"I'd like to have better support from the product in the future."
"While it's quick and easy, the initial setup could be more user-friendly."
"The solution should include more AI features instead of Mimecast's more general static configuration tooling."
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Barracuda Email Security Gateway is ranked 2nd in SEG (Secure Email Gateway) with 51 reviews while Mimecast Email Security is ranked 3rd in SEG (Secure Email Gateway) with 23 reviews. Barracuda Email Security Gateway is rated 8.0, while Mimecast Email Security is rated 7.8. The top reviewer of Barracuda Email Security Gateway writes "Robust email protection with advanced features such as effective spam filtering, virus and malware defense, phishing protection and high scalability". On the other hand, the top reviewer of Mimecast Email Security writes "It gives clients peace of mind and helps them educate their users about threats". Barracuda Email Security Gateway is most compared with Microsoft Defender for Office 365, Fortinet FortiMail, Microsoft Exchange Online Protection (EOP), Proofpoint Email Protection and Perception Point Advanced Email Security, whereas Mimecast Email Security is most compared with Microsoft Defender for Office 365, Microsoft Exchange Online Protection (EOP), Abnormal Security, Check Point Harmony Email & Collaboration and IRONSCALES. See our Barracuda Email Security Gateway vs. Mimecast Email Security report.
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We monitor all SEG (Secure Email Gateway) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.