We performed a comparison between Blackbaud CRM and Zendesk based on real PeerSpot user reviews.
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Blackbaud CRM is ranked 43rd in CRM while Zendesk is ranked 16th in CRM with 57 reviews. Blackbaud CRM is rated 0.0, while Zendesk is rated 8.2. On the other hand, the top reviewer of Zendesk writes "Straightforward, very transparent, and very well organized". Blackbaud CRM is most compared with Microsoft Dynamics CRM, Salesforce Sales Cloud and Freshsales, whereas Zendesk is most compared with ServiceNow, JIRA Service Management, Atlassian Confluence, Freshservice and Microsoft Dynamics CRM.
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