We performed a comparison between Basecamp and Smartsheet based on real PeerSpot user reviews.
Find out what your peers are saying about monday.com, Microsoft, Asana and others in Project Management Software."The ease of use is valuable."
"The ability to network informally is great for communicating with colleagues."
"The most valuable feature of Smartsheet is it can be highly customized."
"It operates as an enhanced and versatile version of Excel, offering a wide range of capabilities that allow you to accomplish various tasks and operations."
"The solution is scalable."
"Smartsheet is easy to use."
"The most valuable features of Smartsheet are its collaboration tools, the ability to centralize and prioritize projects, and robust reporting capabilities."
"As I am in the corporate legal department, I have to deal with a number of contracts and sometimes it's hard to keep up with email transactions. Having the tracker sheet and being able to build dashboards and workflow has been quite valuable."
"It is a stable and scalable solution."
"Smartsheet does a really good job of creating Gantt charts. Export to Excel feature was also very useful."
"The solution could be more user-friendly."
"The product isn't easy to use. It's not very intuitive."
"The dashboard is not user-friendly, it needs improvement."
"I think that the mobile interface needs to be improved. If you cannot access it through your laptop, I'd prefer to have that option on the mobile, but I don't think that it's user-friendly and easy to navigate."
"The system can become more challenging to use in more complex scenarios, requiring additional add-ons that can be quite costly."
"I would like if Smartsheet allowed more formulas in its sheets. I don't think working with formulas is as intuitive as it is in Excel. I use Vlookups and index matches in some of my sheets, and I had to find an outside consultant to help me build out those formulas."
"Smartsheet could be improved to be a ticketing system. It would be nice to have a system to do everything."
"An area for improvement in Smartsheet is that if you're in the government or you're a regulated customer, you're not allowed to use APIs due to internal restrictions, so there are specific things that you cannot connect to it. Another area for improvement in the solution is that because there's a capacity of how many records you can have, and there's a capacity of how many functions you can apply, Smartsheet has set up their system where they can force people into purchasing a $20,000 additional module that is called Control Center, that will create documents for them on the fly, so they don't use so many functions and automation. Smartsheet also needs to improve on training, because the training that is out there is very little. The solution requires a steeper learning curve. You have to do your own training and you have to work on your own solution."
"It would be beneficial to enhance user-friendliness and make it less complex while maintaining its overall excellence as a product."
"They should improve the solution's integration with API."
Basecamp is ranked 22nd in Project Management Software with 3 reviews while Smartsheet is ranked 4th in Project Management Software with 33 reviews. Basecamp is rated 7.6, while Smartsheet is rated 8.2. The top reviewer of Basecamp writes "Easy to navigate and good for communications but needs better documentation". On the other hand, the top reviewer of Smartsheet writes "Has customization, data pulling, and cross-functional global communication features; it's a secure solution". Basecamp is most compared with Planview Portfolios, Jira and ServiceNow Strategic Portfolio Management, whereas Smartsheet is most compared with Microsoft Project, ServiceNow Strategic Portfolio Management, Spreadsheet.com, Adobe Workfront and monday.com.
See our list of best Project Management Software vendors and best Project Portfolio Management vendors.
We monitor all Project Management Software reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
